The Role
The Head of Nursing oversees clinical excellence, nursing operations, and workforce planning in a hospital setting, ensuring patient safety and compliance with healthcare regulations while leading quality improvement initiatives.
Summary Generated by Built In
Job Title: Head of Nursing
Job Grade Level: Management
Employee Category: Management
Department: Nursing
Sub-Department: Nursing
Clinical/non-clinical: Clinical
Patient Facing (Y/N): Yes
Direct Reports (Y/N):Yes
Direct Report Job Grade: Senior Management
Reporting Relationships
Reporting to (Functional): General Manager
Reporting to (Administrative): General Manager
Job Summary
The Head of Nursing is the strategic and operational Nurse Manager who holds the mandate of ensuring the highest standards of nursing and midwifery care, patient safety, and clinical excellence across all the company’s Clinical networks. This role assumes full authority, responsibility, and accountability for nursing operations, ensuring a culture of professionalism, continuous learning. Manages the structure processes and outcomes of nursing care across the Hospital.
The Head of Nursing provides leadership in clinical governance, nursing workforce planning, quality assurance, and compliance with regulatory and accreditation standards. The role involves developing and implementing nursing policies, optimizing staff deployment, spearheading training initiatives, and overseeing seamless collaboration between nursing teams, physicians, and other healthcare professionals.
Main Duties/Responsibilities
Strategic Nursing Leadership & Patient Care Excellence
- Develop and implement nursing care models aligned with the company’s healthcare vision, ensuring evidence-based and patient-centred care.
- Oversee the delivery of high-quality nursing services across all clinical areas in the Hospital, ensuring clinical excellence and patient safety.
- Lead initiatives to improve client experience, reduce & manage Peri- hospital morbidities through enhanced nursing service quality.
- Ensure compliance with national and international healthcare regulations, accreditation requirements (e.g., COHSASA, JCI), and patient safety standards.
- Develop and enforce clinical protocols to minimize risks, improve workflow efficiency, and enhance patient outcomes.
- Drive continuous quality improvement (CQI) initiatives through structured audits, reporting, and corrective action plans (CAPA).
- Monitor and manage key performance indicators (KPIs) related to nursing care, including patient satisfaction scores, incident reports, and compliance audits.
Workforce Planning, Talent Development & Leadership
- Spear head the nursing workforce planning, recruitment, and retention strategies to ensure optimal staffing levels and skill mix.
- Implement structured induction, training, and mentorship programs for nurses and nursing leaders.
- Drive continuous professional development, ensuring all nursing staff complete mandatory training, competency assessments (OSCEs), and leadership programs.
- Foster a positive and supportive work environment that enhances nurse engagement, satisfaction, and retention.
- Conduct one-on-one performance reviews with nursing leaders and establish clear improvement plans.
Quality Assurance, Compliance & Patient Safety
- Ensure full compliance with nursing regulations, accreditation standards, and hospital protocols.
- Develop, maintain, and implement nursing policies and procedures in alignment with national and international best practices.
- Enforce adherence to infection prevention and control (IPC) protocols, medication safety measures, and risk management strategies.
- Conduct regular clinical audits, nursing quality assessments, and root cause analyses (RCA) for incident reviews.
- Oversee the standardization and documentation of nursing procedures, ensuring accurate and timely record-keeping.
- Work with regulatory bodies and hospital leadership to ensure compliance with all healthcare standards and nursing laws.
Operational Efficiency and Resources Management
- Optimize nurse-patient ratios, manage shift scheduling, and optimal, safe workforce utilization for
financial efficiency and patient safety.
- Oversee financials and hospital administration to ensure cost-effective nursing resource allocation.
- Monitor and manage budgets for the nursing department, sundries, and equipment and other patient care resources.
- Implement nursing informatics and digital solutions to enhance workflow efficiency and documentation accuracy.
- Participate in multidisciplinary hospital meetings to align nursing operations with overall healthcare delivery goals.
Collaboration, Stakeholder Engagement & Interdisciplinary Teamwork
- Strengthen interdisciplinary collaboration between nursing teams, medical staff, and hospital administration.
- Establish structured communication channels, including regular leadership meetings, doctor-nurse collaboration initiatives, and feedback sessions.
- Engage with external stakeholders such as regulatory bodies, academic institutions, and healthcare organizations to enhance nursing education and best practices.
- Ensure strong Consultant to Nurse collaboration by implementing structured feedback mechanisms and interdepartmental teamwork initiatives.
Innovation, Research & Nursing Excellence
- Spearhead a culture of nursing innovation through research, evidence-based practice, and
- continuous improvement.
- Stay updated on emerging trends in nursing informatics, telehealth, and digital healthcare solutions
- to improve patient care delivery.
- Lead efforts to integrate new technologies and nursing advancements into hospital workflows
Requirements
Qualifications
- Bachelor’s of Science or Master’s in Nursing, Nursing
Education, Clinical Nursing Leadership, or Public Health is
relevant.
- Certification in Healthcare Quality & Safety, Nursing
Leadership, or Hospital Management is preferred.
Experience
- 12+ years in nursing leadership, clinical operations, or
hospital management.
- Experience in workforce planning, quality assurance, and
patient care improvement
Technical
- Expertise in nursing best practices, clinical safety
protocols, and healthcare leadership.
- Strong understanding of nursing informatics, telehealth
solutions, and digital patient care systems.
Behavioral competences
- Strong leadership in nursing innovation and workforce
development.
- High ability to enhance patient care quality through
evidence-based nursing.
- Strategic mindset in nursing workforce planning and
digital transformation.
- Excellent communication, mentorship, and
interdisciplinary collaboration skills.
Skills Required
- Bachelor's of Science or Master's in Nursing, Nursing Education, Clinical Nursing Leadership, or Public Health
- Certification in Healthcare Quality & Safety, Nursing Leadership, or Hospital Management
- 12+ years in nursing leadership, clinical operations, or hospital management
- Expertise in nursing best practices, clinical safety protocols, and healthcare leadership
- Strong understanding of nursing informatics, telehealth solutions, and digital patient care systems
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The Company
What We Do
BrighterMonday Uganda is Uganda's leading career development and recruitment solutions company, connecting qualified job seekers with verified employers, and operating as an HR services platform.
