Head of New Commerce Platform Products

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Since launching 7 years ago, Wolt has expanded from a restaurant food delivery platform in the Nordics to a leading player in the delivery of everything across EMEA. Wolt works together with tens of thousands of restaurant and retail partners, as well as with over a hundred thousand courier partners across 27 countries and 250+ cities. In November 2021 Wolt and DoorDash announced they are joining forces, and the transaction is expected to close in H1 2022. We continue to expand rapidly and are looking for more talented individuals to join us.

Wolt not only offers great apps to customers and partners, but is also developing a broad range of technologies and solutions. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of minutes, in the customer’s own language.

So, why work at Wolt?

At Wolt, we’re about getting things done.

You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Job Description

Our local commerce platform makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office.

In addition, our vision is to empower local businesses to scale, in-store and online, by providing a suite of innovative tools and logistics services that become the go-to operating system - helping them deliver exceptional customer experiences. This includes e.g., Wolt Drive, our delivery-as-a-service solution that enables merchants to leverage our local logistics network for instant, same-day, and scheduled deliveries. Now we’re expanding further by developing suite of adjacent products, and we’re looking for a commercial leader to take charge of their global strategy and go-to-market efforts

About the Role:

As the Head of New Commerce Platform solutions, you will be responsible for driving the commercialization and go-to-market strategy for our new solutions within online ordering and fleet management space. Over time, as these services will start scaling, this would allow you to take over full ownership and P&L responsibility of a new business.

You will:

• Develop and execute on the commercial strategy of our new product offerings for online ordering and fleet management, including go-to-market plans, pricing models, general deal structures and strategic pitches
• Work hands-on to secure high-impact pilot partnerships, building the business from 0 to 1 and beyond.
• Set up a strong pipeline of deals across markets, ranging from enterprise discussions and strategic partnerships to a scalable SMB acquisition funnel
• Enable country teams to sell, upsell & cross-sell these offerings efficiently (pipeline, CRM, sales templates, playbooks, contracts, invoicing etc.)
• Collaborate closely with our central team and product team, being deeply involved in decision-making, from shaping the product roadmap to ensuring successful rollouts of key features, to create a seamless and powerful offering for our clients.
• Determine the goals and strategic plans, and take ownership in reaching those targets

This role requires a strategic, analytical thinker who is not afraid to roll up their sleeves, work cross-functionally, and drive rapid growth in our “startup within a scale-up” team.

Qualifications

• Have relevant years of experience. You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience), and you have experience leading commercial organizations, structuring partnerships and have a proven track record of building topline growth
• Are experienced in creating commercial strategies for bringing new products to market within eCommerce, B2B software or logistics context
• Can lead through others with excellent communication and interpersonal skills - rallying together commercial teams, cross-functional collaboration and senior leaders to pull together on shared goals & strategic initiatives where needed
• Show great strategic and structured thinking, supported by top-quality analytical execution
• Solve problems from first principles. You’re excited to find innovative ways, and you resist “this is how it’s always been done in the industry” mindset, instead connecting the dots in a fast-moving merchant tech ecosystem
• Are equally comfortable operating at 10,000 meters and 1 meter. You don’t hesitate to get into the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.
• Are highly energetic with a bias towards action—someone who thrives in a dynamic environment and is eager to make a lasting impact. You’ll be working at a rapid pace with 27+ country teams across several time zones, so it’s not supposed to be easy 😊

Additional Information

If you are excited about working in a high-growth environment, taking ownership of things you care about, and being part of an ambitious group of professionals, then click below to apply and get the conversation going!
What you’ll get by joining us

• Opportunity to be part of building something exceptional, in an international environment
• Lots of learning and growth in a globally scaling tech company
• Competitive salary + long term incentive plan available
• Hybrid working environment

If you have any further questions about the position, you can turn to:
Chene Elliot, Talent Acquisition Partner - [email protected]

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!