Head of Money Network Operations

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Head of Money Network Operations

What does a successful Head of Money Network Operations do? 

As the Head of Money Network Operations at Fiserv, your role is pivotal in driving operational excellence, risk management, regulatory compliance and analytics for Fiserv’s prepaid business. As a leader, you will work cross functionally to optimize processes and foster a collaborative environment. By implementing effective controls and continuously improving our operations, you will deliver unparalleled value to our clients and enhance their financial experiences.

What you will do:

• Develop and implement strategic plans to enhance operational efficiency and drive continuous improvement, reducing costs and improving quality.
• Collaborate with cross-functional teams to align operational goals with company objectives and client needs.
• Monitor and analyze key performance indicators, providing actionable insights to drive operational enhancements.
• Manage and mentor a team of professionals, fostering a culture of excellence, accountability, and innovation.
• Ensure compliance with regulatory requirements and industry standards.
• Drive operational processes to support new product launches and enhancements.
• Enhance the client experience by streamlining operations and delivering superior service.
• Leverage technology to improve operations and solve operational challenges.

What you will need to have:

• Bachelor’s degree or equivalent combination of education, work, and/or military experience.
• 10+ years of experience in operations management with proven track record of implementing operational improvements and efficiencies.
• 10+ years of experience managing teams.

What would be great to have:

• Experience in the prepaid industry.
• Experience with regulatory compliance in financial services.
• Advanced certifications in operational management and risk management.
• Strong analytical skills with the ability to interpret and act upon complex data.
• Experience in project management, particularly in fast-paced financial environments.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.