Head of Media Relations & Issues Communications

Posted 3 Days Ago
Be an Early Applicant
2 Locations
Hybrid
212K-333K Annually
Expert/Leader
Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
Takeda exists to create better health for people, brighter future for the world.
The Role
Leads Takeda’s global media relations, issues management, crisis communications, reputation strategy, and external stakeholder engagement. Oversees enterprise frameworks, governance, preparedness, executive counsel, spokesperson training, media relationships, measurement, and global communications centers of excellence. Manages a distributed communications team and partners with Corporate Communications, Public Affairs, Legal, Investor Relations, and business leaders to protect and enhance the company’s reputation.
Summary Generated by Built In

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Job Description

*This role can be based in Cambridge, MA, Washington, DC or NYC.
About the Role:

A Sr. Director leadership role responsible for defining and advancing Takeda's brand and reputation globally through enterprise media relations, external stakeholder engagement, issues management and crisis communications strategy. This leader serves as the architect of Takeda's corporate media approach, strengthening stakeholder trust, building strategic external relationships with key global, pharmaceutical and policy-based media, and helping ensure the company can effectively navigate an increasingly complex operating environment. Working in close partnership with Communications, Public Affairs, Legal, Investor Relations and business leaders around the world, this role will build the capabilities, governance and readiness required to proactively shape Takeda's reputation through proactive media engagement and respond with speed, consistency and confidence to emerging issues.

Reporting to the Head of Corporate Communications, the Head of Media & Issues leads a global team of communications professionals and serves as a key member of the Corporate Communications leadership team. This role is responsible for establishing enterprise-wide media relations, issues management and crisis communications strategies and capabilities that protect and enhance Takeda's reputation, support business priorities and enable coordinated communications approaches across the organization.


How You Contribute:
Media Relations
  • Define and lead Takeda's global, integrated enterprise media relations strategy through the execution of proactive approaches that advance Takeda's business priorities and narrative, strengthen corporate reputation and elevate awareness of the company's purpose, innovation, unique culture and patient impact.
  • Partner across communications, public affairs and business functions to identify and maximize opportunities that enhance Takeda's profile at key corporate, business, scientific and societal milestones, as well as create high-impact opportunities to tell unique and compelling stories that highlight Takeda’s science, brands and values.  Ensure Takeda's policy point of view is part of the conversation in key centers, including D.C., New York, Brussels, London and Tokyo.
  • Work closely with the social and digital team on integrated content.
  • Build and maintain consistent and strong relationships with key journalists, editors, influencers and media organizations globally to strengthen Takeda's credibility and visibility.
  • Serve as a trusted advisor to senior leaders and communicators on media engagement, thought leadership, executive visibility and reputation management.
  • Act as the company's primary spokesperson on enterprise topics and ensure appropriate spokesperson readiness and training across the organization.
Issues & Crisis Communications
  • Lead Takeda's enterprise global issues and crisis communications capability, ensuring the success of the vision, governance, frameworks and standards that support effective management of reputation-sensitive situations.
  • Oversee enterprise application and ongoing improvement of Takeda's Issues and Crisis Communications Framework, ensuring consistent approaches to risk assessment, stakeholder engagement, message development, activation, response management and post-incident evaluation.
  • Ensure global readiness and rapid response capability through clear governance, follow-the-sun operating models, training programs, simulation exercises and regional support models.
  • Provide strategic counsel to executive leaders on issues preparedness, crisis management, stakeholder expectations and reputational risk mitigation.
Media Relations and Issues Centers of Excellence
  • Establish and lead Media and Issues Communications Centers of Excellence to strengthen capabilities, consistency, and best practices across Takeda globally.
  • Define the operating model, governance structure, accountabilities, services and consultation framework that support communications teams across the company.
  • Develop enterprise-wide media relations, issues management and crisis communications standards, methodologies, tools and training programs that improve organizational effectiveness and preparedness.
  • Establish measurement frameworks and performance indicators that assess impact, effectiveness and sentiment.
  • Foster a culture of continuous improvement by identifying emerging trends, industry best practices, new technologies and innovative approaches that enhance Takeda's media and issues capabilities.

Enterprise Leadership
  • Lead and develop the Media Relations & Issues Communications team, fostering a high-performing global team and community of communications professionals that drives measurable impact through media engagement and issues management.
  • Serve as a member of the Corporate Communications leadership team, contributing to enterprise communications strategy, organizational effectiveness, talent development and long-term capability building.
  • Partner closely with communications leaders across locations, functions and business areas to ensure alignment and consistency of processes, procedures, global messages, and best practices, and to support execution of communications activities.
  • Champion Takeda's values, culture ambition, and ways of working through leadership, communications strategies and role modeling.
Minimum Requirements/Qualifications:
  • Bachelor's degree in communications, journalism, marketing or a related field.
  • 15 years of communications and media relations experience, preferably within the biopharmaceutical industry, including leading a team of media relations professionals.
  • Demonstrated experience leading enterprise media relations programs and building integrated reputation strategies across large, complex, global organizations.
  • Deep media relations expertise, with existing relationships with key top-tier national, international, business, healthcare and trade media, Proven experience leading issues and crisis communications in the pharmaceutical industry, including proactive planning, executive preparedness, stakeholder engagement, simulation exercises and hands-on crisis response.
  • Experience working across and collaborating with multiple functions and senior stakeholder groups, including Business communications teams, Legal, Investor Relations, Public Affairs and executive leadership teams.
  • Proven success leading and developing global, geographically distributed communications teams and building organizational capability.
  • Strong executive presence and demonstrated ability to advise, influence and partner with senior leaders, including C-suite stakeholders.
  • Demonstrated ability to lead through complexity, influence without direct authority and align diverse stakeholders across functions, regions and cultures.
  • Exceptional written, verbal, and interpersonal communication skills, with the ability to translate complex business, reputational, scientific and industry issues into clear, compelling strategies and narratives.
  • Strong business acumen and strategic thinking, with the ability to connect communications outcomes to enterprise priorities, organizational performance, stakeholder trust and corporate reputation.
  • Demonstrated ability to serve as a company spokesperson and provide credible, confident counsel to executives during high-stakes situations.
  • Exceptionally high degree of integrity, confidentiality, professionalism, judgment and discretion, with experience managing sensitive business and financial matters.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. 

For Location:

Cambridge, MA

U.S. Base Salary Range:

$212,000.00 - $333,190.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. 


For information about our benefits, please click here.


EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

LocationsCambridge, MAWashington DC, USA

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time

Job Exempt

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills Required

  • Bachelor’s degree in communications, journalism, marketing, or a related field
  • 15 years of communications and media relations experience
  • Experience in the biopharmaceutical industry
  • Experience leading a team of media relations professionals
  • Experience leading enterprise media relations programs
  • Experience building integrated reputation strategies across large, complex, global organizations
  • Deep media relations expertise and relationships with top-tier national, international, business, healthcare, and trade media
  • Experience leading issues and crisis communications in the pharmaceutical industry
  • Experience with proactive crisis planning, executive preparedness, stakeholder engagement, simulation exercises, and hands-on crisis response
  • Experience collaborating with Business Communications, Legal, Investor Relations, Public Affairs, and executive leadership teams
  • Experience leading and developing global, geographically distributed communications teams
  • Strong executive presence and ability to advise, influence, and partner with C-suite stakeholders
  • Ability to lead through complexity, influence without direct authority, and align diverse stakeholders across functions, regions, and cultures
  • Exceptional written, verbal, and interpersonal communication skills
  • Ability to translate complex business, reputational, scientific, and industry issues into clear strategies and narratives
  • Strong business acumen and strategic thinking
  • Ability to connect communications outcomes to enterprise priorities, organizational performance, stakeholder trust, and corporate reputation
  • Experience serving as a company spokesperson and advising executives during high-stakes situations
  • High integrity, confidentiality, professionalism, judgment, and discretion
  • Experience managing sensitive business and financial matters

Takeda Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Takeda and has not been reviewed or approved by Takeda.

  • Retirement Support — Employer-funded retirement is described as notably strong, combining a dollar-for-dollar 401(k) match with an additional company contribution that scales with age and service. Access to an employee stock purchase plan further supports long-term wealth building.
  • Parental & Family Support — Paid bonding leave for all parents, substantial adoption/surrogacy reimbursement, and robust caregiver resources (backup care and Maven family-forming support) are emphasized as core strengths. These offerings create a comprehensive safety net for a range of family situations.
  • Healthcare Strength — Multiple medical plan options (nationwide PPO/HSA and regional HMOs), employer HSA funding, and integrated mental-health and well-being programs signal depth in coverage. Preventive care is covered in-network, and plan choices by state expand access.

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The Company
HQ: Cambridge, MA
50,000 Employees
Year Founded: 1781

What We Do

For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world.  We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts.   Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives.   Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.  

Why Work With Us

We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.

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