Head of Marketing, Bloom

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, General Catalyst, and Khosla Ventures. 

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

As Head of Marketing, you will be part of the team scaling Bloom. Bloom is the most innovative digital pelvic-health solution, connecting women and individuals with vaginal anatomy to the next generation of pelvic-health care from the comfort, convenience, and privacy of home. It was developed by Sword Health under the belief that physical location should never limit access to clinical-grade care.

Bloom’s focus on building best-in-class Women’s Pelvic Therapy offerings has set us up to rapidly scale growth. While the primary focus of the Head of Marketing will be growth and lifetime value for members, this marketing leader will also be responsible for building and shaping an authentic and beloved brand in women’s health and wellness space. This is a highly strategic full-stack marketing role that requires highly analytical, strategic, and tactical, with the ability to design a plan and then execute on it. 

You will possess a player-coach mentality and be equally excited to lead and manage as you are to optimize digital and multi-platform campaigns when needed. As the Head of Marketing, you will be the owner of the the marketing performance for Bloom, mainly on the B2C side (both acquisition & retention) as well as on the B2B side.

What you'll do:

• Develop and Execute Growth Strategies: Create and implement innovative, data-driven growth strategies across all channels to acquire new users and retain existing ones, ensuring the achievement of business objectives.
• User Acquisition: Utilize a combination of paid and organic channels to drive user acquisition, constantly optimizing campaigns based on performance metrics and user behavior.
• Digital Marketing Leadership: Lead a team marketers to execute multi-channel marketing campaigns, including SEO, SEM, social media, email, and content marketing.
• Data Analysis and Reporting: Establish success metrics and allocate resources to optimize performance and growth. Monitor, analyze, and report on key performance indicators (KPIs), providing insights to inform marketing strategies and optimize campaign performance.
• Brand Building: Collaborate with the central marketing and design teams to strengthen the Bloom brand, ensuring a consistent and compelling brand image across all channels.
• B2B Demand Generation: Partner with the central B2B Marketing and Commercial teams to drive demand generation, prospects and future partnerships and support attendance at workshops, conferences, etc.
• Cross-Functional Collaboration: Work closely with product, design, and other cross-functional teams to align marketing strategies with product development and user experience enhancements.
• Market Research: Stay abreast of industry trends, competitor activities, and emerging opportunities in the digital health and pelvic-health space, adapting strategies accordingly.
• Team Development: Foster a culture of continuous learning and development within the growth marketing team, promoting quick and excellent execution, collaboration and innovation.

What we're looking for:

• A desire to work for a mission-driven company that helps improves lives of our patients on a day-to-day basis
• 8+ years of relevant marketing experience, with strong background in Growth marketing
• Experience in both early stage (scrappy, get stuff done mentality) and later stage (ability to make stuff happen through influence)
• Experience in both B2B2C and B2C marketing preferred
• Strong analytical skills with experience in data-driven decision-making.
• Ability to handle chaos, ambiguity, and complexity in a detailed and organized way
• Clear, concise, and thorough written and oral communication skills
• An instinct for creating simple and intuitive user experiences
• Experience building & leading high performance teams

Personal characteristics:

• Outstanding interpersonal, coaching and strategic thinking skills with the ability to communicate within all levels of the organization
• Known for building culture with a mission-driven approach
• Motivated by challenges and bring a positive tone, an eye for solutions and an energy for rolling up their sleeves and doing whatever needs to be done.
• A problem solver who takes ownership and loves to learn
• High IQ/EQ. Leads with humility, integrity, and intellect
• Proven ability to re-prioritize and work quickly and efficiently
• Attention to detail, multi-tasking, and strong follow-through required

US Sword Benefits & Perks: *Eligibility: Full-time employees regularly working 25+ hours per week

Comprehensive health, dental and vision insurance*

Equity Shares*

Discretionary PTO Plan*

Parental leave*

401(k)

Flexible working hours

Remote-first Company

Internet Stipend for remote working

Paid Company Holidays

Free Digital Therapist for you and your family

*Eligibility: Full-time employees regularly working 25+ hours per week

Portugal - Sword Benefits:

Health, dental and vision Insurance

Meal Allowance

Equity Shares

Portugal - Sword Perks:

Remote Work Allowance

Flexible working hours

Work from home

Unlimited Vacation

Snacks and Beverages

English Class

Unlimited access to Coursera Learning Platform

*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.*

SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.