Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Head of Legal Operations & Chief of Staff is a strategic and operational leadership role serving as the operational proxy to the Chief Legal Officer (CLO) while directly leading and managing the Legal Operations function.
Reporting to the CLO, you will bridge legal practice and corporate functional areas, drive vendor and budget efficiency, lead legal technology and AI use cases, and streamline cross-functional workflows to scale Okta's global legal operations in a high-velocity environment.
The role will also serve as a key driver of company and department initiatives and culture, including through department programs, events and day to day practices. You will seek to create an environment where our employees and business partners can get more successfully completed, understand our business strategy and operations, and feel a greater sense of impact and company ownership.
Key ResponsibilitiesStrategic Proxy & Executive Partnership
- CLO Advisory & Representation: Serve as trusted proxy and advisor to the CLO in executive forums and key decision-making bodies.
- Department Alignment: Connect leadership across Legal Department specialties (Commercial, IP, Privacy, Corporate, Compliance and other teams) to ensure legal programs align directly with business goals.
- Organizational Alignment: Connect with chiefs of staff and leadership across all company departments to ensure legal strategy and budgets align directly with business goals.
- Special Initiatives: Lead high-impact, cross-functional legal and corporate programs from design through execution.
Legal Operations & Technology Leadership
- Operational Strategy: Direct and scale enterprise-wide Legal Operations infrastructure, intake models, and workflow automation.
- Legal Tech & AI Roadmap: Oversee evaluation and rollout of legal technology stacks (CLM, e-Billing, entity management) and incorporate practical AI tools into daily workflows.
- Metrics & Analytics: Establish legal KPIs and operational dashboards to track team performance, turnaround times, and department ROI.
- Vendor & Outside Counsel Management: Direct outside counsel guidelines, fee negotiations, billing compliance, and alternative fee arrangements.
Business Operations & Financial Stewardship
- Budget Oversight: Manage global Legal Department operating budgets and external legal spend in partnership with Finance and the legal leadership team.
- Process Modernization: Frictionless workflow redesign between Legal and key cross-functional partners (Sales, Finance, Security, Product).
- Planning & Execution: Lead QBRs, annual planning, and resource allocation across the global Legal organization.
- Experience: 10+ years in legal operations, chief of staff, or strategic legal/business operations within a high-growth tech environment.
- Legal Operations Mastery: Proven success scaling legal operations, implementing CLM/e-Billing and AI enabled tech, creating and improving legal department processes and managing outside counsel spend.
- Financial & Business Acumen: Strong background managing departmental budgets, vendor negotiations, and data-driven reporting.
- Executive Presence and Management: Ability to partner effectively with C-suite leadership and influence cross-functional teams, as well as manage cross functional teams.
- Education: Bachelor’s degree required; JD or MBA strongly preferred.
- Executive Influence & Collaboration: Trusted advisor with exceptional judgment, discreet handling of sensitive matters, and a track record of partnering across C-suite levels to drive alignment.
- Strategic & Operational Execution: Highly organized and outcome-driven problem solver who balances strategic vision with hands-on execution under tight deadlines.
- Cross-Functional Leadership: Skilled team manager and relationship builder who leads cross-functional initiatives and influences without authority across diverse, matrixed teams.
- Modern Tech Proficiency: Fluent in Google Workspace, MS Office, and enterprise project management platforms to drive workflow efficiency.
PID: P9516_3530823
#LI-Hybrid
Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Skills Required
- 10+ years of experience in legal operations, chief of staff, or strategic legal/business operations within a high-growth technology environment
- Experience scaling legal operations and implementing CLM, e-Billing, and AI-enabled technology
- Experience creating and improving legal department processes and managing outside counsel spend
- Strong financial and business acumen, including departmental budget management, vendor negotiations, and data-driven reporting
- Ability to partner with C-suite leadership, influence cross-functional teams, and manage cross-functional teams
- Bachelor's degree
- JD or MBA
- Proficiency with Google Workspace, Microsoft Office, and enterprise project management platforms
Okta Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Okta and has not been reviewed or approved by Okta.
-
Healthcare Strength — Health coverage spans medical, dental, vision, mental-health support, and income protection, complemented by preventive care options and wellness resources. These elements indicate robust coverage for both routine needs and more complex situations.
-
Parental & Family Support — Policies include paid parental leave, adoption and surrogacy assistance, and fertility and family‑building benefits. Caregiving resources and flexible arrangements help employees navigate family responsibilities.
-
Leave & Time Off Breadth — Flexible or unlimited PTO, separate sick time, paid holidays, and a company Wellbeing Week provide multiple avenues for time away. This breadth supports rest, recovery, and work‑life balance.
Okta Insights
What We Do
Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. More than 10,000 organizations, including JetBlue, Nordstrom, Siemens, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.
.jpg)
