Job Summary
People & Culture fosters a purpose-driven, inclusive culture where talent thrives, leadership grows, and every employee is empowered to make joy.
Be part of a collaborative, global, and impact-driven team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
The Head of Learning and Talent Management Technologies leads and advances IFF’s learning and talent technology ecosystem. This role translates Growth & Development strategy into scalable, data-informed operations and enables a seamless, user-centered experience across learning, performance management, and skills development.
Working closely with the Global Head of Learning & Performance Enablement and cross-functional HR, Talent, and HR Operations teams, this role shapes and sustains the technology backbone of the Growth & Development ecosystem, including LMS, performance systems, analytics, governance, and integrations.
Where You’ll Make a Difference
Lead the day-to-day administration and continuous improvement of Workday Learning, Performance/Talent Management, and related learning technologies.
Ensure platforms are stable, scalable, user-friendly, and aligned with enterprise talent, learning, and skills strategies.
Lead LMS and performance module release management, including impact assessment, testing, deployment readiness, and communication.
Evolve support intake, prioritization, service levels, escalation processes, governance frameworks, SOPs, and quality standards.
Define and maintain LMS governance standards, taxonomy, metadata, and content structures to strengthen consistency, discoverability, and reporting integrity.
Support the end-to-end performance management lifecycle in Workday, including goal setting, reviews, feedback, and calibration processes.
Connect learning and performance data with skills frameworks, competency models, career architectures, LXP capabilities, AI-enabled tools, and skills-based talent practices.
Lead dashboards, reporting, insights, and evaluation strategies that demonstrate program effectiveness, capability growth, behavior change, and business impact.
Lead and develop LMS administrators while enabling a global, matrixed administrator community with clear roles, standards, training, tools, and ongoing support.
What Makes You the Right Fit
Bachelor’s degree in HR, Learning & Development, Business, Information Systems, Data Analytics, or a related field, or equivalent experience.
At least eight years of experience in HR technology, learning systems, LMS/LXP, or performance management platforms, with Workday strongly preferred.
Proven experience administering, optimizing, and improving enterprise LMS platforms and performance management systems.
Experience supporting LMS and Workday releases, including testing, configuration, deployment coordination, and stakeholder communication.
Experience designing and executing learning evaluation strategies, measurement frameworks, assessment instruments, surveys, analytics, and data collection methods.
Experience with service management, governance models, operational process design, and continuous improvement.
Strong analytics and reporting capability, including Power BI or similar tools, Excel, data visualization, and executive-ready storytelling.
Experience supporting performance management processes, related analytics, adoption, and manager and employee experience improvements.
Strong stakeholder management and communication skills across technical, non-technical, global, and matrixed audiences, with awareness of data privacy, security, and compliance standards such as GDPR.
How Would You Stand Out?
Workday Learning and/or Performance certification, advanced configuration experience, or experience with Learning Experience Platforms.
Familiarity with system integrations, APIs, identity management, SSO, SAML, SCIM, or AI-enabled learning and skills tools.
Experience with adult learning principles, instructional design frameworks, external vendors, contracts, technology providers, or large-scale global learning and talent programs.
Why Choose Us?
Join a purpose-driven company focused on sustainable innovations that elevate everyday products.
Work in a global People & Culture environment where talent, leadership, and employee growth are central to the business.
Help shape scalable learning, performance, and skills technology practices that support employees and leaders globally.
Collaborate with cross-functional HR, Talent, HR Operations, and technology stakeholders in a global matrixed environment.
Lead work that connects technology, data, governance, and user experience to measurable business and people outcomes.
Contribute to a culture where your potential is our inspiration.
Key Capabilities
Learning and performance technology enablement | LMS governance, taxonomy, and user experience optimization | Data analytics, visualization, and insight generation | Service management and process improvement | Skills-based learning and talent ecosystem alignment | Change management and stakeholder collaboration | Team leadership and capability development | Data governance, privacy, and compliance | Continuous improvement and innovation mindset
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Skills Required
- Bachelor's degree in HR, Learning & Development, Business, Information Systems, Data Analytics, or related field (or equivalent experience).
- At least eight years of experience in HR technology, learning systems, LMS/LXP, or performance management platforms.
- Proven experience administering, optimizing, and improving enterprise LMS platforms and performance management systems.
- Experience supporting LMS and Workday releases, including testing, configuration, deployment coordination, and stakeholder communication.
- Experience designing and executing learning evaluation strategies, measurement frameworks, assessments, surveys, analytics, and data collection.
- Experience with service management, governance models, operational process design, and continuous improvement.
- Strong analytics and reporting capability, including Power BI or similar tools, Excel, data visualization, and executive storytelling.
- Experience supporting performance management processes, analytics, adoption, and manager/employee experience improvements.
- Strong stakeholder management and communication skills, with awareness of data privacy, security, and compliance standards such as GDPR.
- Workday Learning and/or Performance certification, advanced configuration experience, or experience with Learning Experience Platforms (LXP).
- Familiarity with system integrations, APIs, identity management, SSO, SAML, SCIM, or AI-enabled learning and skills tools.
- Experience with adult learning principles, instructional design frameworks, external vendors, contracts, and large-scale global learning programs.
IFF Family of Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.
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Fair & Transparent Compensation — Pay is considered competitive in many roles and locations, and compensation is often described as good.
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Parental & Family Support — A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
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Leave & Time Off Breadth — Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.
IFF Family of Companies Insights
What We Do
Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.
