Head of KUM

Posted 3 Days Ago
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South Jakarta City, Jakarta
Senior level
Internet of Things
The Role
The Head of KUM is responsible for sales of tools and services to key professional users, managing customer relationships, acquisition of new users, and collaboration with internal stakeholders. This role also entails implementing marketing strategies and ensuring fulfillment of value-added services, alongside managing a user management team.
Summary Generated by Built In

Company Description

At Bosch, we care. For you, our business, and our environment.
Let's turn visions into reality . At Bosch, we shape the future by inventing right quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diver as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Our responsibility goes far beyond business. We're independent of stock markets and bount to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. 
Work #LikeABosch

Job Description

  • Full responsibility for tools, measuring tools and accessories sales for key professional users in respective area
  • Takes turnover and profit responsibility for defined large key professional users
  • Identification and acquisition of new key professional users and development of existing customer portfolio
  • Managing collaboration with internal stakeholders and allocation of resources to process key professional users e.g. visits of user sales manager at key professional subsidiaries
  • Implementing central user-marketing strategies and customer specific measures to increase Bosch PT share
  • Ensuring Correct Mix of products and services for key professional users
  • Being interface and support divisions responsible for the cross-selling concept
  • Acquisition and handling of key projects / tenders
  • Managing users contact data, direct relation, frame contracts and internal coordination where applicable
  • Entrepreneurial negotiation of frame contracts with key professional users
  • Customer portfolio analysis in relation to project sizes to understand decision making process at Key Users and respective projects
  • Follow up management with key professional users
  • Auditing the fulfilment of added value service (eg. Logistics, 1st level tech support, financial after sales) and systemic analysis and reporting of users’ pain points
  • Provide structured users and market feedback internally on users demand and applications
  • Manage the key user management team

Qualifications

  • User insight knowledge and B2B experience with industry knowledge (construction, manufacturing, woodworking – based on the focus trades requirement)
  • Project management knowledge
  • Competence in technical sales, commercial field (finance) Pro-active, entrepreneurial mindset
  • Strong communication skills across all hierarchy levels
  • Native speaker
  • Have experience in construction industry is a must
  • Possesses experience in team management

Additional Information

HR Contact Info: Nahda Miftah

The Company
HQ: Gerlingen-Schillerhöhe
166,834 Employees
Remote Workplace
Year Founded: 1886

What We Do

The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.

As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”

The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 128 locations across the globe, Bosch employs some 76,100 associates in research and development, of which more than 38,000 are software engineers.

Instagram: https://www.instagram.com/boschglobal/
Facebook: https://www.facebook.com/BoschGlobal
Twitter: https://www.twitter.com/BoschGlobal
Glassdoor: https://bit.ly/3raTZnH

Imprint: www.bosch.com/corporate-information
Privacy statement: www.bosch.com/data-protection-notice

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