Head of Investor Services Strategy - Europe & Asia

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Our firm’s evolution mirrors the story of global finance adapting to navigate the challenges of expanding markets. Navigating these challenges requires someone who is driven to get things done and views obstacles as an exciting challenge that demand a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s growth. Today, just as when our doors first opened over 200 years ago, partnership represents more than just a form of ownership. It’s our entire approach to doing business – one we believe is unique in the industry.

Brown Brothers Harriman is currently recruiting for a Head of Investor Services Strategy - Europe and Asia to join their Strategic Planning Group within the Investor Services business.  This is a high-impact leadership role responsible for defining and executing the regional strategy, shaping our value proposition for asset managers, and strengthening our technology solutions and middle office offering across key markets.

In this role, you will directly influence investment decisions, product strategy, and commercial growth, while partnering with senior stakeholders to position BBH as a lead provider of asset servicing and technology and operating model solutions to global asset managers and financial institutions in Europe and Asia.

Key responsibilities:

Strategy, positioning and growth

• Lead the development of integrated strategies across Europe and Asia, aligned with the overall Investor Services vision

• Define and execute clear pathways to growth, leveraging market trends, competitive intelligence, regulatory developments and industry insights

• Build key industry relationships to advance business priorities and identify new opportunities; represent BBH with key industry stakeholders, including clients, consultants and partners

• Translate strategy into measurable business outcomes

• Partner with Sales, Relationship Management, Financial Institution Team and Marketing to shape the commercial strategy.

• Partner with Finance to develop financial plans, performance metrics and profitability targets and optimum pricing strategies

Product strategy and transformation

• Partner with Product Discipline and Innovation leadership to define the critical capabilities needed to realize Investor Services’ transformation vision

• Identify high-impact opportunities for differentiated solutions, informed by client needs, market trends and competitive dynamics

• Ensure strong alignment between product strategy, technology investment and scalable delivery models

• Drive delivery key feature and functionality with a focus on scalability, efficiency and enhanced client experience

• Embed strong risk management and governance disciplines across all initiatives, in line with the regulatory expectations

Knowledge and skills

• 15+ years of financial services experience with strong exposure to asset servicing or asset management

• Proven executive level experience in strategy, product or transformation leadership

• Strong commercial acumen and deep understanding of market dynamics

• Exceptional leadership, communication and high degree of analytical ability and problem-solving skills

• Strategic thinker with strong commercial judgment and execution focus

• Ability to lead horizontally across business and influence senior stakeholders

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.