The Role
Oversees internal controls, operational audits, fraud investigations, compliance reviews, and audit action plans. Identifies risks, irregularities, and control weaknesses; documents findings and recommends corrective actions. Establishes controls for new outlets, monitors quality procedures, and ensures compliance with financial, health and safety, and operational requirements. Manages, coaches, and develops the internal controls team while collaborating with Finance and Quality Management.
Summary Generated by Built In
Overview of the Role 🔍
The Head Internal Controller oversees internal controls, audits, compliance, and investigations to identify risks, prevent irregularities, and strengthen operational and financial controls across the organisation.
Key Responsibilities 📋
People Management & Development
• Support performance appraisals, identify training needs, and recommend development opportunities for team members.
• Coach and mentor team members while conducting regular on-the-job training.
• Promote discipline, accountability, and effective employee relations within the team and across Operations.
Internal Control & Investigations
• Review monthly performance to identify non-compliance, control weaknesses, irregularities, and potential malpractice.
• Plan and conduct fraud investigations and operational audits as required.
• Investigate concerns raised by employees, Directors, customers, or other stakeholders.
• Establish and monitor a strong internal control environment for new outlets, including follow-up visits to ensure compliance.
• Keep abreast of applicable financial, Health & Safety, quality, and internal control requirements.
Audit & Reporting
• Review and follow up on audit action plans with the Assistant Accountant and Financial Controller.
• Establish and monitor quality control procedures in collaboration with Finance and Quality Management.
• Document and report audit and investigation findings, highlighting key risks, control gaps, and recommended corrective actions.
Ideal Candidate Profile 🎯
• Minimum HSC with ACCA Level 2, and 2–4 years’ experience in Accounting/Audit, preferably within the tourism or hotel industry.
• Previous experience in hotel operations, with strong knowledge of Finance, Audit, and Accounting practices.
• Fluent in English and French, with strong functional knowledge of the hospitality industry.
What's in it for you? 🎁
• Medical Insurance – Benefit from medical coverage, for you and your dependent(s), with 50% company contribution.
• 24Hrs Personal Accident Cover – Up to Rs 100,000 cover for accidents, 24/7.
• Pension Scheme – Enjoy a pension plan with company contributions for your future.
• Company Doctor Services – Free on-site medical consultations for your health needs.
• Performance Bonus – Earn a bonus for your hard work.
• Exclusive Employee Discounts – Benefit from a wide range of discounts with MyExperience Mobile App.
• Wedding & Newborn Gifts – Celebrate major life events with special company gifts.
• Instant Leave Benefits – Earn 1 annual and 1 sick leave monthly from day one.
• Birthday Leave – Celebrate your Birthday with 1 additional day on top of your entitled local leave.
• Career Growth & Internal Mobility – Find diverse career and internal mobility options within our various clusters.
• Learning & Development – Grow with training and development opportunities through our Training Academy.
Skills Required
- Minimum HSC qualification
- ACCA Level 2
- 2–4 years of experience in accounting or audit
- Previous experience in hotel operations
- Strong knowledge of finance, audit, and accounting practices
- Fluency in English and French
- Strong functional knowledge of the hospitality industry
- Experience within the tourism or hotel industry
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The Company
What We Do
ER Hospitality is the hospitality and leisure arm of Mauritius’ ER Group, operating a portfolio of hotels, resorts, leisure attractions, golf courses, wellness experiences, restaurants, and educational and cultural venues. Through brands including Heritage Resorts, Veranda Resorts, Kaz’alala, Domino’s Pizza, and Ocean Basket, it creates authentic guest experiences rooted in Mauritian culture, sustainability, and service excellence for local and international visitors.
