Head of Insurance

| New Jersey, USA +80 more | Remote
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Who we are at Embroker

Embroker is the radically simple destination for industry-tailored commercial insurance. Our mission is to make it radically easier for businesses to get the right coverage at the best price. With a technology-first, customer-centric approach, Embroker is changing how businesses protect themselves, their staff, and their customers. In 2015, Embroker has raised over $150M in funding from leading fintech investors.

POSITION CAN SIT REMOTELY IN THE US - STRONG PREFERENCE FOR A CANDIDATE TO SIT IN THE NYC METROPOLITAN AREA (NJ, NY, CT), ATLANTA OR CHICAGO. 

Reporting directly to the Chief Executive Officer (CEO), this role is responsible for providing strategic direction and leadership for the performance of Embroker’s commercial insurance operations. Importantly, the Head of Insurance will be a dynamic thinker, have excellent communication skills, a roll-up your sleeves mentality and be a servant leader. The  successful candidate will embrace and advocate for the use of technology and innovation to revolutionize traditional insurance approaches and establish Embroker as a leader in the future of insurance.  This role will be an instrumental leader in the next phase of Embroker’s growth from its position as the leading specialty commercial InsurTech and will provide directional leadership over insurance product, underwriting, claims and reinsurance.

Job Duties

  • Profit and Loss (P&L) ownership for the insurance operations and all industry verticals, including ultimate target loss ratios (TLRs). 
  • Develop insurance product strategies to drive long term underwriting performance through the application of advanced data and analytics capabilities.
  • Ownership of reinsurance strategy and placements and management of key reinsurance relationships.
  • Strategic leadership and career development of product development, underwriting, claims and other operational functions.
  • Manage the roadmap and execution of our insurance product development (new features, vertical industry targets, bespoke insurance coverages, etc.).
  • Maximize best-in-class internal claims function and provide strategic oversight of a fully functioning in-house claims department.
  • Own operational execution of insurance function level including claims handling, compliance, and capacity and limits.
  • Serve as functional head of Embroker’s general agency and captive insurance carrier.
  • Perform other duties as assigned.

Qualifications

  • 20+ years of insurance industry and proven leadership experience. Accomplished and respected commercial P&C insurance veteran (preferably within specialty). 
  • P&C license, including surplus lines, preferred.
  • Demonstrated track record of building and leading profitable underwriting organizations. Strong expertise across a variety of functional areas including: reinsurance, claims and operations.
  • Track-Record of Growth and building out a function including hiring, mentoring, coaching and retaining a high-performing team.
  • Insurance product development with demonstrable history of building admitted and non-admitted products and strong command of the insurance product development and regulatory approval process. Passion for technology.
  • Inspiring leader and excellent communicator who can work comfortably at all levels of the enterprise, pick-up the phone and communicate to various stakeholders without hesitation, and naturally gain the hearts and minds of the enterprise. 
  • Reputation for being a strong mentor, developer and attractor of talent. Followership.

Creates a culture of accountability to ensure delivering world-class products and services.

  • Start-Up DNA. Ability to thrive in a rapidly growing company or start-up environment. A self-starter who digs in with urgency, exercises discretion and independent/sound judgment, while excelling in an entrepreneurial, fast-paced, results oriented environment.
  • Teamwork. Creates an open and transparent environment in which diverse experience, skill-sets and individuals can team together to drive optimal outcomes.
  • Ability to perform at a high level in a remote work environment.



Our Values

The Embroker Pack lives by three core values that have taken us from an idea to a growing, well-funded player in the Insurtech space.

Pack First

We succeed and fail as one team. We optimize for what is best for our entire organization. We always assume positive intent.

Be All-In

We are 100% committed. We move fast and are proud of what we build. We attack challenges with relentless positivity.

Create Magic

We strive to amaze and delight at every touchpoint. We make our work fun through teamwork, play, and positive energy.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • CSS Languages
    • HTMLLanguages
    • ReactLibraries
    • ReduxLibraries
    • JupyterFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • GitLabServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • CanvaDesign
    • FigmaDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • WordpressCMS
    • DocuSignCRM
    • HubSpotCRM
    • SalesforceCRM
    • PardotEmail
    • MailreachEmail
    • ApolloLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

An Insider's view of Embroker

How does your team reward individual success?

Pack First: We succeed and fail as one team. We optimize for what is best for our entire organization. We always assume positive intent.
Create Magic: We strive to amaze and delight at every touchpoint. We make our work fun through teamwork, play, and positive energy.
Be All In: We are 100% committed. We move fast and are proud of what we build.

Yuyi Kitano Lum

Marketing Operations Specialist

What does your typical day look like?

I work with everybody because everybody works with email. So I’m working with Sales, the Customer Success team, the Sales Development Reps and the DemandGen team, which research the leads that we reach out to. My job touches everybody so I have all these different chains of communication going on every single day.

David Li

Marketing Operations Manager

What makes someone successful on your team?

My team is really good at coming up with solutions for problems. I am really proud of us for that. I know that’s very broad, but whenever a problem comes our way, I feel we’re well equipped to problem solve on the fly. We are here to take these inefficient processes, chop them down, and make it a lot easier and more pleasant to work.

David Li

Marketing Operations Manager

What is your vision for the company?

VISION:
Embroker is the radically simple destination for industry tailored commercial insurance

Ben

CEO

How does your team reward individual success?

Via Bonusly we award for our 3 Pack Values
PACK FIRST
CREATE MAGIC
BE ALL IN

Deanna

General Counsel; VP of Compliance

What are Embroker Perks + Benefits

Embroker Benefits Overview

Our Pack is enrolled in Medical, Dental, and Vision benefits on the first of the month after your date of hire. Embroker’s Flexible Time Off policy allows employees to take paid time off as needed for personal, religious, and cultural reasons. Paid sick days are covered under this policy. We offer 12 weeks of Paid Parental leave following the birth, adoption, or placement of a child. We also have a 401(k) Retirement Benefit for our US Employees.

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person revenue kickoff
Employee awards
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Interview training, sourcing commitments, data analysis of hiring practices.
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
You can contribute $5,000 FSA to cover dependant care.
Generous parental leave
All Pack members are eligible for Paid Parental Leave, for up to twelve (12) weeks, in a twelve-month period following the birth of a child, adoption of a child, or new placement of a foster child.
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Meditation space
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Virtual coaching services

Additional Perks + Benefits

We truly value thier well-being and support them in every way we can.
1. Rightway
2. One Medical
3. EAP
4. Bonusly
5. WFH Allowance

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