Key Responsibilities:
- Translate segmentation into structured, actionable datasets that enable smarter targeting and improved conversion rates.
- Partner with Product and Analytics teams to operationalize predictive and propensity models.
- Deliver insights that directly improve lead prioritization, sales productivity, etc.
- Act as the single point of accountability for information delivery outcomes.
- Anticipate risks, troubleshoot delivery challenges, and maintain strong cross-functional relationships.
- Set clear KPIs, oversee performance management, and implement training and development programs.
- Build a high-performance culture of accountability, continuous learning, and innovation.
- Uphold rigorous quality standards in information enrichment, accuracy, and deduplication.
- Drive automation and workflow optimization initiatives to improve efficiency and scalability.
- Design and evolve the information operations framework, including process architecture and resource planning.
- Establish and maintain a centralized library of templates and taxonomies to promote consistency and reuse.
- Continuously improve systems and practices to support long-term growth and scalability.
Qualifications & Experience:
- Proven leadership of large-scale B2B information or operations teams
- Strong expertise in segmentation, information sourcing, enrichment, and delivery workflows.
- Familiarity with Third Party Tools
- Proficiency with SQL, Excel/Google Sheets, and BI tools (Tableau, Power BI, etc.).
- Experience embedding predictive models into operational workflows.
- Excellent leadership, organizational, and stakeholder management capabilities.
Top Skills
What We Do
Welcome to 1840 & Company. We are changing the way companies hire, manage, and grow their workforce. Our mission is leading the future of work towards a more flexible, inclusive, and efficient global job market, enabling businesses worldwide to overcome staffing and skills challenges with ease and efficiency. As a global leader in business process outsourcing (BPO) and staff augmentation, we offer comprehensive solutions that span from Recruitment Process Outsourcing (RPO) to global compliance and payroll services. Our approach reduces traditional hiring costs by up to 70%, offering a scalable, cost-effective solution for businesses at any growth stage. At the core of our strategy is an advanced AI-driven talent matching system, part of our 1840 Global Talent Cloud, which ensures quick and precise placement of vetted professionals in over 150 countries. This unique capability allows us to provide quality staffing solutions rapidly, addressing the dynamic needs of today's businesses. 1840 & Company is more than just a BPO provider; we are a strategic partner committed to adding value and enhancing productivity. By managing the complexities of international staffing and operations, we enable our clients to focus on their core missions with the confidence that their outsourcing needs are in expert hands. Visit our website at www.1840andco.com to learn more and request a free consultation on scaling your company's growth with global remote talent.
