Head of Human Resources

Mission

The Head of Human Resources will serve as a key member of the MENA Leadership Team, building and scaling a high-performance, values-driven organization that enables sustainable growth across the region. The role will oversee all aspects of the people function, including organizational design, employee experience, performance management, compensation, learning and development, culture, and compliance, while partnering closely with leadership and global teams to strengthen organizational effectiveness and leadership capability.

Required Qualifications

Saudi

8–12 years of progressive HR experience, including senior HR roles in high-growth, multinational organizations

Bachelor’s degree in Human Resources, Business Administration, Psychology, or related

Strong understanding of labor laws, employment regulations, and HR best practices across the MENA region

Experience building HR infrastructure and processes in scaling environments

Strong organizational development, talent management, and leadership coaching capabilities

Excellent interpersonal, communication, and stakeholder management skills

Fluent in English and Arabic

Strong analytical and problem-solving capabilities; uses data and metrics to inform decisions

Thrives in fast-paced, high-growth, and ambiguous environments

Strong alignment with Flow values, particularly Grow, Ship Now and Act Like an Owner

Responsibilities

Organizational & People Strategy

Partner with leadership to define organizational structure, workforce planning, and talent priorities aligned with company objectives

Lead organizational design initiatives to support scale, efficiency, and accountability

Performance Management & Development

Operationalize performance review frameworks, goal-setting processes, and leadership development programs

Coach managers on feedback, performance improvement, succession planning, and team effectiveness

Employee Experience & Culture

Strengthen employee engagement, onboarding, retention, and internal communication

Ensure company values and leadership behaviors are embedded into day-to-day operations and people practices

Compensation & Benefits

Partner with Finance and leadership on compensation benchmarking, incentive design, and workforce budgeting

Oversee benefits administration and ensure competitiveness within regional markets

HR Operations & Compliance

Ensure compliance with labor regulations, Saudization and Emiratisation requirements, employment contracts, payroll coordination, and HR documentation

Oversee HR systems, employee records, reporting, and operational processes across the employee lifecycle

HR Systems & Process Improvement

Improve HR infrastructure, workflows, policies, and automation capabilities to support scale and operational efficiency

Leverage HR analytics and technology to improve decision-making and organizational insight

Team Leadership

Build and mentor the HR team while establishing scalable operating standards, SLAs, and leadership expectations

Create “first-principles” playbooks for recruiting, onboarding, performance management, and employee lifecycle operations