Head of HR Operations, Asia

Posted 5 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Senior level
Marketing Tech
The Role
Lead multi-country HR operations and payroll across six Asian markets. Drive regional operational consistency, HRIS optimisation, payroll/vendor management, process improvement, reporting, stakeholder partnership, and people leadership to enhance employee experience and scalability.
Summary Generated by Built In
Company Description

About SEEK

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Job Description

At SEEK, our people experience matters. As we continue to grow and evolve across Asia, we’re looking for a leader who can build operational excellence at scale while ensuring employees across the region experience seamless, high-quality support every day.

As Head of HR Operations, Asia, you’ll lead a multi-country HR operations portfolio spanning six markets across Asia. This is a strategic leadership role focused on shaping scalable people operations, strengthening regional compliance, optimising HR systems and enabling a consistently strong employee experience across a complex and diverse environment.

Why This Role?

  • Lead HR operations and payroll across a diverse multi-country APAC portfolio
  • Shape how HR services evolve in a fast-moving, technology-led organisation
  • Influence operational strategy, systems and service delivery across the region
  • Partner closely with HR leaders, COEs and business stakeholders across Asia
  • Build capability and drive continuous improvement within a high-impact team

This role combines operational leadership, systems thinking and regional influence in an environment where transformation and scale matter.

What You’ll Be Doing

  • Leading HR services and payroll delivery across six countries in Asia
  • Driving operational consistency while balancing local market requirements and compliance obligations
  • Improving employee experience across key HR touchpoints and service interactions
  • Leading HRIS optimisation, systems enhancements and operational process improvement initiatives
  • Building meaningful HR dashboards and operational reporting to support decision-making
  • Partnering with HR Business Partners and Centres of Excellence to enable seamless execution of people initiatives
  • Managing relationships with payroll vendors and in-country stakeholders across the region
  • Coaching and developing a regional HR operations team focused on collaboration, accountability and continuous improvement

Your work will help ensure SEEK’s people operations remain scalable, efficient and aligned to the evolving needs of the business across Asia.

The Opportunity

This is an opportunity to shape how HR operations are delivered across Asia within a purpose-led organisation operating at scale.

You’ll play a key role in strengthening operational maturity, improving employee experience and helping SEEK continue to evolve its people operations capability across the region.

Your influence will extend across systems, processes, governance and people leadership, helping create an environment where teams can do their best work.

Qualifications

What We’re Looking For

We’re looking for a thoughtful and commercially minded HR operations leader who can navigate complexity while building trusted relationships across diverse teams and markets. You may bring:

  • Experience leading HR operations across multiple countries within Asia or APAC
  • Strong understanding of regional payroll, compliance and operational governance requirements
  • Experience leading HR systems implementations or optimisation initiatives in multi-country environments
  • The ability to balance operational rigour with employee experience and service quality
  • Strong stakeholder engagement and influencing capability across regional and cross-cultural teams
  • A collaborative leadership style that develops capability and fosters continuous improvement
  • Confidence operating in fast-paced environments with multiple competing priorities

Experience in large, matrixed or technology-led organisations will be highly regarded.

Additional Information

At SEEK we offer:

  • Support of flexible hybrid working, including a mix of office and work from home days depending on your role.
  • The opportunity to work from anywhere for up to 4 weeks per financial year
  • SEEKer Support, a confidential service that offers employees up to six sessions with a mental health professional of your choice
  • Access to a wide range of discounts on things such as health insurance, fitness, food, travel, accommodation plus many more
  • SEEK is committed to operating sustainably and is preparing for the impacts of climate change and the transition to a low-carbon future, and is working to minimise its environmental impacts which includes a long-term emissions reduction target of net zero by FY2050

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

Skills Required

  • Experience leading HR operations across multiple countries within Asia or APAC
  • Strong understanding of regional payroll, compliance and operational governance requirements
  • Experience leading HR systems implementations or optimisation initiatives in multi-country environments
  • Experience managing relationships with payroll vendors and in-country stakeholders
  • Ability to balance operational rigour with employee experience and service quality
  • Strong stakeholder engagement and influencing capability across regional and cross-cultural teams
  • Collaborative leadership style that develops capability and fosters continuous improvement
  • Confidence operating in fast-paced environments with multiple competing priorities
  • Experience in large, matrixed or technology-led organisations

SEEK (seek.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SEEK (seek.com) and has not been reviewed or approved by SEEK (seek.com).

  • Flexible Benefits Hybrid work and options to purchase or take additional paid leave support work–life balance. Guidance about short periods of working from anywhere further reflects flexibility.
  • Leave & Time Off Breadth Parental leave entitlements and extra paid days beyond statutory minimum are highlighted. Additional leave categories and volunteering time reinforce time‑off support.
  • Equity Value & Accessibility An employee share plan matches one share for every two purchased and held for two years, creating long‑term value. The match structure provides a clear path to ownership for those who participate.

SEEK (seek.com) Insights

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The Company
Cremorne, Victoria
2,922 Employees
Year Founded: 1997

What We Do

SEEK is a global leader in employment marketplaces, solving real problems for our customers and connecting the right people with the right work. Our platforms are used by approximately 60 million candidates worldwide, we have relationships with over 450,000 hirers and exposure to around 900 million people, which means we really know the markets we are operating in. With an international presence that spans Australia, New Zealand, South-East Asia, Brazil and Mexico, your career can take you in many directions at SEEK.

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