Head of Global Financial Crime Framework (EU, UK, US)
WHO WE ARE
At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.
Our Ambition: To build the world's most disruptive payment network and redefine what the payment experience should feel like.
Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that's transforming the way the world pays.
About the role
You will turn Trustly's financial crime policies and instructions into clear, workable procedures/routines across the EU, UK and US. The scope covers AML/CTF, sanctions and fraud. You'll report directly to the SAE and Head of Global Operations & FinCrime Prevention and support them in running the framework day to day. That means making sure procedures stay consistent across regions, are applied in operations, and stand up to regulatory scrutiny. You'll potentially build and lead a team that covers procedures, model governance, risk assessment and reporting across all Trustly regions.
What you'll do
Turn policy into practice. Translate FCP policies and instructions into operational procedures and routines, with jurisdiction-specific variations for the EU, UK and US where needed.
Keep procedures current. Track regulatory and policy changes and update procedures and routines to match, working with policy owners.
Support the risk assessment. Support with the enterprise-wide and entity-level financial crime risk assessments, and make sure the results show up in procedures and controls.
Govern models end to end. Oversee lifecycle governance for AML, sanctions and fraud models, covering development, testing, validation, documentation, implementation and ongoing monitoring. Keep model documentation complete, current and audit-ready, and coordinate independent validation.
Connect framework and operations. Work closely with AML, Fraud and Onboarding Operations so procedures become practical, measurable controls rather than documents nobody uses.
Measure exposure. Define the global KRIs, KPIs and MI that show financial crime exposure and control effectiveness, especially across onboarding and transaction monitoring.
Support reporting. Prepare FCP reporting for the SAE, executive committees and Boards.
Support regulatory engagement. Coordinate input to regulator requests, examinations and audits, and track the remediation that follows.
Coordinate governance forums. Coordinate and take part in FCP governance committees and working groups.
Build the team (based on requirements). Design the team structure, then hire and develop the people needed to cover procedures, model governance, risk assessment and reporting across the EU, UK and US.
Partner across the business. Work with Product, Engineering, Legal, Risk and Internal Audit to build financial crime controls into new products and markets from the start.
Who you are
8-10+ years in financial crime compliance, AML or related risk roles, including senior leadership in a regulated payments, fintech or financial services firm
Deep working knowledge of EU, UK and US financial crime regimes and FATF standards
A track record of turning financial crime policy into operational procedures, routines and controls, ideally across more than one jurisdiction
Hands-on experience with model testing, validation and documentation for transaction monitoring, screening or fraud models
Experience supporting senior management and Boards with financial crime reporting, and working with regulators
Able to translate regulation into workable operational controls in a fast-moving, product-led business
Experience building a team from scratch or scaling one, ideally across several locations
Degree in Law, Finance, Economics, a quantitative discipline or similar is desirable
CAMS, ICA or equivalent certification desirable
Shape Your Role and Make an Impact
Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We're looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.
If your skills and experience align with this role, we'd love to hear from you! Apply now and submit your CV in English.
Skills Required
- 8–10+ years of experience in financial crime compliance, AML, or related risk roles
- Senior leadership experience in a regulated payments, fintech, or financial services firm
- Deep knowledge of EU, UK, and US financial crime regimes and FATF standards
- Experience translating financial crime policy into operational procedures, routines, and controls across multiple jurisdictions
- Hands-on experience with model testing, validation, and documentation for transaction monitoring, screening, or fraud models
- Experience supporting senior management and Boards with financial crime reporting and working with regulators
- Experience building a team from scratch or scaling one across multiple locations
- Degree in Law, Finance, Economics, quantitative discipline, or similar
- CAMS, ICA, or equivalent certification
What We Do
Trustly is a global fintech company providing Pay by Bank and open-banking payment solutions. Its platform connects merchants and consumers through bank-account payments, enabling real-time transfers, payouts, recurring payments, account verification, and fraud-aware checkout experiences. Trustly’s bank network helps businesses modernize payment acceptance, reduce costs and intermediaries, improve conversion, and offer secure, convenient alternatives to traditional card-based transactions across international markets.
