Head of Global Communications (Bangkok-based)

Reposted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Bangkok, Phra Nakhon, Bangkok, THA
Remote
Expert/Leader
Software • Travel
The Role
The Head of Global Communications will shape and amplify Agoda's global narrative through PR, internal communications, and employer branding, while leading a communications team and collaborating with senior leaders.
Summary Generated by Built In

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  


Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.


No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Why Agoda?

Agoda is a leading global travel tech company on a mission to make travel easier and more rewarding for everyone. Headquartered in Bangkok, we unite over 90 nationalities who share a passion for discovery, innovation, and impact. We move fast, experiment boldly, and let data guide our decisions. Our technology connects millions of travelers to the world’s best stays and experiences every day. At Agoda, you’ll find the scale of a global platform with the spirit and agility of a startup.

This is a unique moment to join Agoda: you’ll work in direct partnership with the CMO and executive team, shaping communications that influence travelers, partners, employees, and policymakers across 200+ markets. Our culture rewards ownership, experimentation, speed, and measurable impact. We offer relocation and visa support, competitive compensation, and strong benefits from our Bangkok HQ.

The Opportunity

Reporting directly to the CMO, you will shape and amplify Agoda’s global narrative across consumer and corporate PR, crisis management, internal communications, and employer branding. You’ll set the strategy, lead a high-performing team, and partner with senior leaders to shape Agoda’s reputation worldwide.

Key Responsibilities
  • Set Global Communications Strategy: Architect and execute a unified approach across PR, internal comms, and employer branding to build and protect Agoda’s reputation
  • Lead Storytelling & Newsroom: Oversee high-impact, multi-market storytelling powered by data and creativity, partnering with in-house and agency teams
  • Executive & Crisis Counsel: Advise the CEO and the rest of the C-Suite on media relations, thought leadership, and reputation management, including crisis response.
  • Drive Internal Alignment: Deliver strategic communications that engage and inspire employees, strengthening culture and alignment.
  • Elevate Employer Brand: Position Agoda as a top employer in Asia and beyond through compelling, authentic communications.
  • Team Leadership: Inspire, develop, and scale a diverse team of communications professionals, both local and remote.
  • Stakeholder Engagement: Build strong relationships with internal leaders, media, partners, and vendors.
  • Measure & Optimize Impact: Leverage analytics and emerging technologies to track, measure, and optimize communications outcomes.
What You Bring
  • Extensive Communications Leadership: 12+ years of experience in leading global communications or agency teams with high editorial standards.
  • Crisis Management Expertise: Proven ability to navigate complex issues with external stakeholders.
  • Humble, Trust-Building Approach:Earns trust through openness and hands-on collaboration, not title or credentials.
  • Builder’s Mindset: Creative, data-driven, and experimental approach to designing scalable systems and processes.
  • Multi-Market Experience: Track record of delivering impactful stories across diverse markets.
  • Tech & Data Fluency: Curiosity for emerging tools, including AI, to enhance storytelling and communications.
  • Team Leadership: 5+ years managing high-performing, diverse teams.
  • Stakeholder Management: Experience working with C-suite and senior leaders.

Ready to shape the voice of a global brand and lead a world-class team?

Join Agoda and make your mark on the future of travel communications.


 Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda
  • Agoda Careers https://careersatagoda.com
  • Facebook https://www.facebook.com/agodacareers/
  • LinkedIn https://www.linkedin.com/company/agoda
  • YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills Required

  • 12+ years of experience in leading global communications or agency teams
  • 5+ years managing high-performing, diverse teams
  • Proven ability to navigate complex issues with external stakeholders
  • Experience working with C-suite and senior leaders
  • Creative, data-driven, and experimental approach to designing scalable systems
  • Ability to deliver impactful stories across diverse markets

Agoda Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agoda and has not been reviewed or approved by Agoda.

  • Flexible Benefits Flexible allowances like “Agoda Choice” are presented as customizable for health, learning, travel, fitness, or wellness, which can increase perceived value beyond base pay. Reimbursement-style options are also described as usable for a wide range of personal needs, from training to wellness expenses.
  • Healthcare Strength Health-related coverage is described as comprehensive, including medical and life insurance and, in some places, dental and vision. Mental-health and support resources such as an Employee Assistance Program and unlimited Headspace access are also highlighted.
  • Wellbeing & Lifestyle Benefits Hybrid/remote arrangements and a work-from-anywhere style program are positioned as benefits that support work-life balance. Travel-related perks such as employee discounts and automatic Platinum membership add lifestyle value for employees who use the platform.

Agoda Insights

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The Company
HQ: Singapore
9,211 Employees
Year Founded: 2005

What We Do

Agoda is transforming travel for millions of customers across the globe. Headquartered in Asia, Agoda is one of the world’s largest online travel platforms. Founded in 2005 and now part of Booking Holdings (Nasdaq:BKNG), Agoda has a network of over 2,900,000 properties worldwide. Our web and mobile products provide a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best deals for business and leisure travelers. Agoda employs over 7,000 professionals from 90 nationalities in locations around the globe. In every department – from engineering to customer experience – we provide an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter. At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great. For properties seeking partnership with Agoda, visit https://connect.agoda.com

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