We’re BDO, a global professional services firm connected to local markets. Our people work together to provide specialist expertise, helping businesses achieve their goals.
We inspire others, to go further. We create together, to reach higher. We build trust, to lead purposefully.
Whether you're building your future or starting your career with us, you won’t do it alone. From creating solutions for our clients to building careers for our people, we shape what matters, and that’s where you come in.
About the Role
As the Head of Finance Operations, you will be a trusted operational partner to the CFO, translating finance priorities into effective outcomes across the Finance Operations function. Leading the delivery of high quality finance operations across accounts payable, accounts receivable and payroll, you will ensure strong governance, operational efficiency and effective risk management across key finance processes.
Leading a team of finance professionals, you will drive continuous improvement, automation and scalable ways of working that enhance both performance and service quality. Working across transactional finance, finance policy governance and firmwide finance processes, you will partner with senior stakeholders across the business, influence operational effectiveness and help shape a finance function that supports the firm's long term growth ambitions.
Key responsibilities:
Lead and develop the Finance Operations team, overseeing workforce planning and resource allocation to ensure capacity, capability and investment are aligned with business priorities and budget requirements.
Provide leadership and oversight across accounts payable, accounts receivable and payroll, ensuring high standards of service delivery, compliance and operational performance.
Drive operational excellence through the establishment of controls, performance measures and continuous improvement initiatives.
Oversee finance policies, governance frameworks and key firmwide finance processes, ensuring they remain compliant, effective and fit for purpose as the business evolves.
Lead the identification and implementation of process improvement, automation and technology initiatives that enhance efficiency, scalability and service quality.
Foster the successful adoption of new systems, processes and ways of working, embedding sustainable change across the function.
Build strong relationships with stakeholders across Finance, People & Culture, IT and the broader business to support effective service delivery, issue resolution and cross functional collaboration.
Maintain a strong governance and risk framework across Finance Operations, proactively managing compliance obligations, operational risks, vendor relationships and service provider performance.
About You
You will bring demonstrated experience leading a finance operations function, ideally within a professional services, partnership, or similarly complex organisational environment. Specifically, you will have:
Significant experience managing AP, AR, and payroll operations at a leadership level, with hands-on knowledge of the processes, risks, and compliance obligations involved.
A proven track record of delivering process improvement, automation and operational transformation initiatives that drive efficiency, scalability and service quality.
Demonstrated experience leading and developing finance operations teams, building capability, accountability and high performance cultures.
Strong knowledge of finance governance, policy frameworks and operational risk management.
Experience leading change adoption for new systems, processes or ways of working, with a focus on embedding sustainable improvements.
Strong commercial acumen and the ability to translate operational performance into meaningful business insights.
Why BDO?
Working for BDO you will be part of a growing and market leading professional services firm.
Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services.
Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways.
We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible.
Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, employee referral rewards, study, and professional development support.
Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program.
With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience.
Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive).
We are proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia and a 2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
BDO is committed to inclusive and accessible recruitment practices. If you require any reasonable adjustments to support your application or interview process, we encourage you to contact our Talent Acquisition team at [email protected]
Skills Required
- Experience managing accounts payable, accounts receivable and payroll operations at a leadership level
- Proven track record delivering process improvement, automation and operational transformation initiatives
- Experience leading and developing finance operations teams, including workforce planning and resource allocation
- Strong knowledge of finance governance, policy frameworks and operational risk management
- Experience leading change adoption for new systems, processes or ways of working
- Hands-on knowledge of finance processes, associated risks and compliance obligations
- Strong commercial acumen and ability to translate operational performance into business insights
- Experience within professional services, partnership, or similarly complex organisational environments
What We Do
BDO is a trusted adviser to clients seeking audit, tax and advisory services. As one of the world’s leading audit and accounting organisations, we have clients of all types and sizes from large corporate organisations to private businesses, entrepreneurs and individuals across an array of industry sectors. At BDO, we are guided by our values that are the foundation of what we deliver: IDEAS | PEOPLE | TRUST. This is about delivering ideas and advice that create value; quality-driven people who are motivated by providing exceptional client service; and being trusted to get the job done. Talk to us today.
