- Define and execute an integrated external communications strategy across corporate, product, and executive communications.
- Lead, develop, and scale a high-performing External Communications team, setting a strong bar for craft, judgment, and collaboration.
- Serve as a trusted advisor to the executive team on external messaging, media strategy, reputation management, and crisis response.
- Drive proactive, differentiated storytelling that links product innovation, customer outcomes, and company vision.
- Oversee media relations, press strategy, product launches, executive thought leadership, and issues management.
- Partner closely with Product Marketing, Investor Relations, Legal, and Corporate Affairs to ensure alignment and message consistency.
- Build and manage relationships with top-tier media, industry analysts, and external agency partners.
- Establish success metrics, measurement frameworks, and feedback loops to continuously improve communications impact.
- Stay ahead of technology, media, and communications trends; experiment with new formats, platforms, and tools.
- 15+ years of experience in external communications, corporate communications, PR, or related disciplines, with a strong preference for tech or SaaS environments.
- Proven experience leading and scaling communications teams in complex, fast-growing organizations.
- Exceptional writing, editing, and storytelling skills with a demonstrated ability to simplify complex products and strategies.
- Strong executive presence and experience advising and partnering directly with C-suite leaders.
- Track record of leading high-stakes communications programs, including product launches and sensitive issues.
- Strategic thinker with strong business acumen and the ability to align communications to company goals.
- Sound judgment, attention to detail, and ability to operate effectively in high-velocity, ambiguous environments.
- Experience leading external communications at a high-growth or transformation-stage SaaS company.
- Deep background across both corporate and product/platform communications.
- Experience managing media relations, analyst relations, and executive thought leadership programs.
- Comfort operating as both a strategic leader and hands-on practitioner.
- Proven partnership with Product Marketing, Investor Relations, Legal, and executive teams.
- Familiarity with modern communications channels, digital storytelling, and social platforms.
US Zone 1
This role is not available in Zone 1
What the Team is Saying
What We Do
We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself—Dropbox is ready for you.
Why Work With Us
We believe people do their best work when empowered with autonomy and harmony, and we understand there’s no substitute for human connection. Our Virtual First model combines the flexibility of remote work with the power of in-person collaboration to create the best of both worlds: a distributed workplace, anchored in community.
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Employees work remotely.
While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.
