OUR STORY
Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.
OUR VALUES
Customer First. Customer satisfaction is our highest priority.
High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.
Essential design. We don’t chase trends, and we don’t sell everything. We’re expert curators that find the very best and bring it to you at the lowest prices.
Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.
Environmentally and Socially conscious. We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.
OUR TEAM AND SUCCESS
Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.
Ideal Candidate:
The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgment decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers.
Quince’s promise to our consumer is to provide High Quality Products, Radically Priced and Responsibly Made. The Head of Environmental, Social, and Governance (ESG) will be responsible for ensuring that we’re delivering on the consumer promise of Responsibly Made. The Head of ESG will engage both internally and externally (Manufacturing Partners, Industry Groups) to achieve this. Quince’s innovative M2C supply chain model allows for Quince to have a lower environmental impact by reducing the amount of unsold/unused product that goes into landfills and ensures that every product made lasts for years. We select manufacturing partners that adhere to the highest standards in addressing labor and environmental topics.
Responsibilities:
- ESG Strategy Development: Develop and refine Quince.com's ESG strategy, aligning with our mission, values, and stakeholder expectations. Identify opportunities to leverage technology and innovation for sustainable solutions
- Supplier Expectations and Compliance: Evolve our Supplier Code of Conduct, monitor compliance and address any deviations through a consequence model
- ESG Risk Management: Identify ESG-related risks and opportunities within our supply chain, operations, and product lifecycle. Develop strategies to mitigate risks and enhance resilience
- Performance Monitoring and Measurement: Define key performance indicators (KPIs) and metrics to track Quince.com's progress towards ESG goals. Utilize data analytics to identify trends, opportunities, and areas for improvement
- Regulatory Compliance: Stay informed about evolving ESG regulations, standards, and reporting requirements. Ensure Quince.com's compliance with applicable laws and guidelines
- ESG Reporting and Disclosure: Lead the preparation and publication of comprehensive ESG reports, ensuring transparency, accuracy, and compliance with relevant standards and frameworks (e.g., GRI, SASB)
- Internal Collaboration: Collaborate with teams across Quince.com to integrate ESG considerations into business processes and decision-making
- External Engagement: Determine appropriate external industry groups and forums to participate in to improve ESG impact
- Technology: Partner with Engineering team to identify areas to embed ESG into the Quince Factory OS
Requirements:
- Bachelor's degree in environmental science, sustainability, business, or related field. Advanced degree (e.g., MBA, MSc) preferred
- Minimum of 10 years of experience in ESG, sustainability, corporate responsibility, or related fields, with a track record of leadership and impact
- Strong understanding of ESG frameworks, standards, and reporting guidelines, with a focus on their application to the e-commerce sector
- Excellent analytical, communication, and stakeholder engagement skills, with the ability to influence and collaborate across diverse teams and perspectives
- Strategic thinker with the ability to develop and execute innovative ESG initiatives in a fast-paced, technology-driven environment
- Passion for sustainability, technology, and driving positive change
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Top Skills
What We Do
We started Quince to challenge the existing idea that nice things should cost a lot. Our mission is simple: create an item of equal or greater quality than the leading luxury brands at a much lower price.
We did this by revising every part of a traditional retailer's playbook. We cut out all the middlemen and managed every element of the item's creation ourselves, including packaging and transportation.
The end result: Quince goods are incredibly high quality, made in a sustainable way, and sold at radically lower prices. We hope you’ll compare our products with any premium branded ones, and see why our customers rate Quince so highly.
Quince has raised $65 MM from Insight, Founders Fund, 8VC, Basis Set Ventures., and Luggard Road.
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