About this opportunity:
As Ericsson transitions its headquarters from Kista to Hagastaden, the Ericsson Studio is evolving into an even more strategic platform for customer engagement, innovation, and business growth.
Beyond being Ericsson's flagship executive briefing and demo center, the Studio serves as a key destination for customers, partners, policymakers, academia, analysts, media, employees, and the start-up ecosystem. It is where Ericsson's vision, technology leadership, and strategic priorities are brought to life through immersive experiences that inspire action and strengthen relationships.
We are now looking for a visionary and business-driven leader to take on the role of Head of Ericsson Studio. In this role, you will lead the transformation of one of Ericsson's most important customer-facing platforms while ensuring world-class day-to-day operations. You will play a critical role in shaping the future Studio concept for Hagastaden and beyond, creating experiences that support strategic positioning, deepen customer intimacy, and drive commercial impact.
As Head of Ericsson Studio, you will lead a team of approximately 15 experienced professionals and collaborate closely with leaders across Business Areas, Market Areas, Group Functions, customers, partners, and the broader innovation ecosystem.
What you will do:
- Lead Ericsson Studio's strategic transformation, ensuring it remains a world-class executive briefing and engagement center as Ericsson establishes its new headquarters in Hagastaden.
- Define and execute the future vision for the Studio, balancing long-term innovation with operational excellence.
- Ensure Studio engagements support business growth, strategic positioning, customer intimacy, and ecosystem influence.
- Drive cross-functional collaboration to create impactful visitor experiences through content, demonstrations, workshops, hospitality, and new engagement formats.
- Host executive customer interactions and ensure each engagement is aligned with targeted business outcomes.
- Coordinate senior stakeholder participation across Ericsson to deliver compelling customer and partner experiences.
- Lead, coach, and develop a high-performing team of visitor managers, engagement developers, and experience professionals.
- Oversee the planning, preparation, and execution of Studio visits while continuously enhancing visitor satisfaction and experience quality.
- Manage the development and maintenance of Studio facilities, demonstrations, hospitality services, and experience capabilities.
- Own Studio plans, investments, and budget, ensuring effective resource management and continuous evolution of capabilities, content, and experiences.
- Act as a key bridge between customer units, business areas, strategic stakeholders, and group functions.
The skills you bring:
Leadership & Transformation-
- Proven track record of leading complex transformation programs and organizational change.
- Strong ability to create a compelling vision, mobilize stakeholders, and drive execution in ambiguous environments.
- Experience building, leading, and developing high-performing teams.
Business & Stakeholder Management-
- Strong business acumen with experience in strategy, sales, marketing, customer engagement, or related fields.
- Exceptional executive communication, presentation, and stakeholder management skills.
- Demonstrated ability to influence and collaborate across organizational boundaries and senior leadership levels.
- Strong ecosystem mindset with experience engaging customers, partners, policymakers, academia, and industry stakeholders.
Experience & Expertise-
- University degree in Business, Marketing, Sales, Communications, or a related field, or equivalent experience.
- Minimum 10 years of experience in strategy, sales, marketing, customer engagement, or related business leadership roles.
- Minimum 5 years of leadership experience with a proven record of delivering business transformation and driving cross-functional collaboration.
Last date to apply: 4th November 2026
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Sweden (SE) || Stockholm
Primary Recruiter: Versha Sharma
Req ID: 792207
Skills Required
- University degree in Business, Marketing, Sales, Communications, or a related field, or equivalent experience
- Minimum 10 years of experience in strategy, sales, marketing, customer engagement, or related business leadership roles
- Minimum 5 years of leadership experience
- Proven experience delivering business transformation and driving cross-functional collaboration
- Proven track record leading complex transformation programs and organizational change
- Ability to create a compelling vision, mobilize stakeholders, and drive execution in ambiguous environments
- Experience building, leading, and developing high-performing teams
- Strong business acumen in strategy, sales, marketing, customer engagement, or related fields
- Exceptional executive communication, presentation, and stakeholder management skills
- Ability to influence and collaborate across organizational boundaries and senior leadership levels
- Experience engaging customers, partners, policymakers, academia, and industry stakeholders
What the Team is Saying
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
