Head of Enterprise Enablement Services (Applications close Friday 12th June)

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Office, Lilongwe, Central Region, MWI
In-Office
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Role
ASX: Powering Australia's financial marketsWhy join the ASX?

When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you’ll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub. 

Want to know why we are a great place to work, click on the link to learn more.

www.asx.com.au/about/careers/a-great-place-to-work

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines. 

We run critical market infrastructure, with 1 in 3 people employed within technology.  Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We’re proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we’re committed to a fair and inclusive workplace where everyone can thrive.

Key purpose of the role: 

To lead the Enterprise Enablement Services function, providing enterprisewide capabilities that enable ASX to execute strategy, meet regulatory obligations and operate more effectively. The role builds strong enterprise partnerships, articulates the value and impact of enablement services, and ensures services are understood, adopted and trusted across ASX, balancing mandatory obligations with valueled enablement that draws demand rather than relying on mandate.

Your Team

The Enterprise Customer & Operations team (EC&O) enables ASX to run better. This is through improving customer experiences and interactions, delivering simplified processes and services, integrated delivery planning and capability, and driving consistency of standards.
The Enterprise Enablement (EE) team within EC&O is responsible for providing enterprise capabilities and frameworks, that enable and govern change, transformation, delivery, strategy execution, customer products, data management and process mapping.

Your responsibilities 

  • Lead the Enterprise Enablement Services portfolio, encompassing a diverse set of enterprise capabilities including Group Services Agreement oversight, enterprise product enablement, AI business strategy and adoption, process mapping COE and ECO data & insights. 
  • Establish strong, trustbased relationships across ASX, acting as a senior partner to Lines of Business and corporate functions. 
  • Build and actively promote the EE Services brand, clearly articulating how services support business outcomes, regulatory confidence and strategy execution. 
  • Demonstrate and communicate the value, impact and benefits of enablement services, including where services are mandatory and where they are optional but valueadding. 
  • Create a pullbased demand model, helping leaders understand how and when to engage with enablement services rather than relying solely on prescriptive controls. 
  • Ensure enablement services are clearly aligned to, and actively support, the execution of ASX strategy. 
  • Provide prioritisation, direction and escalation support across the portfolio, removing blockers and enabling teams to deliver effectively. Drive a pragmatic and outcomes focused culture 
  • Partner with peers across Enterprise Enablement to break down silos, drive joinedup ways of working and reduce duplication across enterprise services. 
  • Represent Enterprise Enablement Services at senior enterprise forums, ensuring a seat at the table and strong integration into enterprise decisionmaking. 
  • Ensure appropriate governance, reporting and oversight are in place across services, balancing assurance with delivery of value. 
  • Drive a culture of continuous improvement, learning and collaboration across enablement services. 
  • Contribute to a collaborative Enterprise Enablement culture by rolemodelling ASX values and actively breaking down silos. 
  • Demonstrate high emotional intelligence and the ability to coach, develop and support others. 
  • Operate effectively in ambiguous and changing environments, managing competing priorities and tradeoffs. 
  • Demonstrate curiosity and build a deep understanding of the role’s function and the broader ASX context. 
  • Lead with a pragmatic, deliveryfocused and riskinformed style, balancing pace with proportionate governance and risk management. 
  • Actively participate in the Enterprise Enablement leadership team, aligning priorities and supporting cohesive ways of working. 
  • Support the GM Enterprise Enablement through strategic counsel, issue resolution and delivery of agreed enterprise priorities. 
  • Present insights and recommendations at Executive and Boardlevel forums, as required. 
  • Prepare highquality Executive and governance papers, briefings and updates, tailored to audience and governance needs. 
  • Undertake other activities reasonably required to support the effective operation of the Enterprise Enablement function. 

Your experience and qualifications 

Must have 

  • Tertiary qualification in business, management, strategy or a related discipline, or equivalent senior leadership experience. 
  • Senior leadership experience leading enterprisewide enablement, shared services or capability functions. 
  • Demonstrated ability to build credibility, influence and strong stakeholder relationships across a complex organisation. 
  • Proven experience articulating and demonstrating the value and impact of enterprise services to senior leaders. 
  • Experience operating across diverse service portfolios, including both mandatory and discretionary services. 
  • Strong capability in navigating complex, regulated environments, balancing assurance, compliance and business outcomes. 
  • Demonstrated ability to break down silos, drive enterprisewide collaboration and align teams toward shared outcomes. 
  • Strong executive presence, with experience representing functions in senior enterprise forums. 
  • Actively participate in the Enterprise Enablement leadership team, aligning priorities and supporting cohesive ways of working. 
  • Input and manage budget 
  • Experience preparing portfoliolevel reporting for executive or senior governance forums. 

Nice to have 

  • Experience in financial services, market infrastructure or other highly regulated industries. 
  • Exposure to enterprise functions such as data & analytics, process excellence, AI adoption, product enablement or service oversight. 
  • Background in transformation, enablement or enterprise capability development. 
  • Experience in organisational change, communications or stakeholder engagement roles. 
 

We make hiring decisions based on your skills, capabilities and experience, and how you’ll help us to live our values. We encourage you to apply even if you don’t meet all the criteria of this role.

If you need any adjustments during the application or interview process to help you present your best self, please let us know at [email protected].

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on-boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.

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The Company
HQ: Sydney, NSW
1,848 Employees
Year Founded: 1987

What We Do

ASX is one of the world’s top ten exchanges. As a full-service exchange, we offer trading, clearing, settlement, market insights, connectivity, and depository services across all major asset classes including equities, derivatives, ETFs, options, and managed funds. With a total market capitalisation of around $1.5 trillion, ASX is home to some of the world’s leading resource, finance, and technology companies. Our $47 trillion interest rate derivatives market is the largest in Asia and among the biggest in the world. ASX’s network and data centre (The Australian Liquidity Centre) provides a world class financial infrastructure and access to Australia’s largest pools of liquidity.

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