CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.
Head End Engineer is responsible for overseeing the planning, installation, configuration, maintenance, and support necessary to ensure reliable operations.
- 1st Shift: 8:00am - 4:30pm, Monday-Friday
- Pay: $70,000 - $80,000
Applications will be accepted on a rolling basis.
Duties and Responsibilities
- Plan, design, and implement cable television headend systems for service center operations.
- Install, configure, and integrate Cisco DNCS, Motorola DAC, and related headend equipment (QAM/QPSK modulators, servers, RADD, SEM, OM1000/2000, etc.).
- Perform regular maintenance, troubleshooting, and upgrades to ensure system reliability and performance.
- Support DOCSIS implementation and configuration, including CMTS, DSG RADD, and TSBroadcaster.
- Oversee CATV RF coax distribution systems (amplifiers, splitters, RF switches, combiners, signal level meters).
- Configure and maintain IP network elements associated with headend systems.
- Interface directly with customers to resolve technical issues and provide system support.
- Document configurations, changes, and maintenance activities; prepare reports as needed.
- Collaborate with engineering, operations, and repair center teams; provide technical training and support.
- Perform other related duties as assigned.
Required Skills and Experience
- 5+ years Electrical Engineering experience.
- Strong knowledge of Electronics Theory and Telecommunications.
- Progressive thinker with excellent verbal and written communications skills.
- Ability to interface effectively with the customer.
- Knowledge of:
- Configuration of Cisco DNCS and Motorola DAC.
- Cisco DNCS Headend equipment familiarity: QAM Modulators, QPSK Modulators/Demodulators, Application Server.
- Motorola DAC Headend equipment familiarity: RADD, SEM, OM1000/2000, RPD, KLS, CPMS.
- DOCSIS implementation: CMTS, DSG RADD, TSBroadcaster.
- CATV RF Coax Distribution: Amplifiers, Splitters, RF Switches, Combiners, Signal Level Meter.
- IP network configuration.
- Ability to multitask with excellent attention to detail.
- Ability to work well with others.
Preferred Skills and Experience
- Commitment to staying updated with emerging technologies and industry trends.
Educational Requirements
- B.S. Degree in Electrical Engineering or similar discipline
Physical Demands and Working Conditions
- Warehouse environment
- Up to 25% travel
You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:
- Weekly pay every Thursday
- Monthly Incentive Bonus
- Positive, team-oriented, inclusive workplace
- Health, Dental, Vision, & Prescription Coverage
- Paid holidays, vacation, & sick/personal time
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Tuition reimbursement
Work Authorization
- United States (Required)
- Must be 18 years of age
Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!
CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.
This position does not qualify for visa sponsorship.
CA Residents only click here to view CTDI's California Privacy Notice Agreement.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 5+ years Electrical Engineering experience
- Strong knowledge of Electronics Theory and Telecommunications
- Knowledge of Configuration of Cisco DNCS and Motorola DAC
- B.S. Degree in Electrical Engineering or similar discipline
What We Do
Founded in 1975, CTDI is a full-service, global engineering, repair, and logistics company providing best-cost solutions to the communications industry. CTDI's one-stop service commitment to customers has fueled the growth from a core business of network and CPE equipment repair to include: • STB / CPE Division: Screen & Clean, OEM certified Repair, and high-volume Logistics of STBs, Gateways, Modems, EMTAs, Remote Controls utilizing innovative, Multi-unit testers with Robotic functionality. • Mobile & Consumer Electronics (MCE): Test, Repair, and Refurbishment of Smart Phones, Tablets, and Laptops utilizing innovative, Multi-unit testers with Robotic functionality. •Network Services (NS): Fully integrated Test, Repair & Logistics of Telecom Network Infrastructure Equipment. • Product / Supply: Strategic planning, sourcing, and manufacturing of CPE Accessory Equipment such as power supplies, cables, etc and Test, Refurbishment, and global Remarketing of customer-owned Network and CPE assets. CTDI's customers include the major wireline and wireless telecom carriers, cable service providers, and major OEMs from around the world. CTDI maintains its corporate headquarters in West Chester, PA, and supports an expanding customer base with more than 19,000 employees in over 100 facilities worldwide. Follow us on Facebook: www.facebook.com/CTDI.USA Follow us on Instagram: www.instagram.com/ctdi_us
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