Head of Digital Product

Posted 11 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
20K-120K Annually
Senior level
Edtech • Professional Services
The Role
Lead digital product strategy and roadmap for Kaplan Languages Group, driving a large-scale transformation to enhance the student journey from prospecting to enrolment, payments, and CRM. Manage a small product team, collaborate with cross-functional and senior stakeholders, use customer insights and data to improve conversion and commercial outcomes, run A/B testing, and take products from concept to launch and iterative refinement.
Summary Generated by Built In

Head of Digital Product

Reference number: JR256825

Location: London

Working pattern: Full Time

Contract Type: Permanent

Number of roles: 1

Salary: £120,000 per annum

We are looking for a Head of Digital Product to join our team.

This is an excellent opportunity for an experienced Head of Digital Product who is looking to expand their skills and build their career with an industry leader. You will lead the digital product strategy and roadmap across Kaplan Languages Group, driving a large-scale transformation programme focused on enhancing the student journey from prospecting and enrolment through to payments and CRM. Working closely with cross-functional teams and senior stakeholders, you will use customer insights, data, and commercial acumen to deliver measurable business outcomes and best-in-class digital experiences.

A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/42rsbk9c

What you’ll bring to the role
Several years of experience working in a Product Management position, preferably leading a small team of Product Manager/Owners

  • Demonstrated experience applying different product management frameworks and techniques for understanding priorities and customer needs

  • Clear experience in a digital environment, with a record of achieving strong outcomes, particularly around leads and conversion

  • Strong experience of payments, with a clear understanding of pricing and promotions

  • Clear ability to build roadmaps that are focused on unlocking value early and often

  • Demonstrable experience of taking a product from initial concept to launch and iterative refinement.

  • Experience working with and managing Senior stakeholders – preferably at Director or C-level

  • Confident applying a broad range of different techniques to understand customer needs, rapidly ideate, and ultimately drive the direction of a product growth strategy.

  • Exceptional communicator, who can articulate key concepts in an accessible manner to non-technical stakeholders, technical teams and end users.

  • Experience in running A/B testing programmes.

Desirable:

  • Experience working with Drupal and Salesforce platforms.

  • Experience developing multi‐language platforms.

  • Experience working with remote development teams. 

What we do 
 

Every year, Kaplan International Languages (KIL) helps students from various countries to develop and improve their English language skills. With a network of schools spanning 6 countries, KIL has the largest presence of any international language school in the English-speaking world. Our schools are in vibrant, sought-after and convenient locations, providing our students with the right environment to achieve their goals. We offer a wide selection of courses from General English and exam courses through to 8-month intensive programs. 

 
What we offer 


As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes: 


  • 28 days annual leave* 

  • Big discounts on Kaplan courses for you and your family 

  • 24/7 confidential helpline providing counselling and other support services 

  • Company pension contributions 

  • Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels 

  • Medicash Health Cash Plan 


*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time. 


How to apply 

To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on 16th July 2026. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.  


Application Support  

If you require support completing the application or wish to talk to someone about the role, please email the Recruitment Team [email protected].

Disability Confident Scheme and Reasonable Adjustments 

At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.  

Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme.  Applicants will also be given information on how to request reasonable adjustments if selected for interview. 

Skills Required

  • Several years of experience in a Product Management position
  • Experience leading a small team of Product Managers/Product Owners
  • Experience applying different product management frameworks and techniques
  • Proven digital experience with strong outcomes around leads and conversion
  • Strong experience of payments, including pricing and promotions
  • Ability to build roadmaps focused on unlocking value early and often
  • Experience taking a product from initial concept to launch and iterative refinement
  • Experience working with and managing senior stakeholders (Director or C-level)
  • Ability to apply techniques to understand customer needs and drive product growth strategy
  • Exceptional communication skills for non-technical and technical stakeholders
  • Experience running A/B testing programmes
  • Experience with Drupal
  • Experience with Salesforce
  • Experience developing multi-language platforms
  • Experience working with remote development teams
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The Company
HQ: London

What We Do

Kaplan International is a global education provider that offers language courses, including English, French, and German, as well as university pathway programs to students worldwide.

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