Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job DescriptionTo build, implement, enable, maintain a set of digital platforms and functionality for PPB Clients in country in alignment with platform enablers, overall segment value proposition and life journeys. Responsible for always on, always secure and scalable channels and messaging component of these channels.
Job Responsibilities
- Manages the backlog and roadmap of work based on key priorities of the PPB strategy and define and execute the product and digital platform roadmaps; Conduct client sensing to improve understanding of client needs.
- Together with Group and Engineering, manages digital assets, from an experience (both developer and customers) and eCommerce perspective, defines the digital customer experience (CX); digital analytics; always on, always secure, DevOps and digital content strategy, as these contribute to, and have an impact on, the success of the digital and eCommerce capability and strategy.
- Drive and entrench consistent client experience and interaction through all engagement platforms; Maintain platform standards (in conjunction with group capabilities) such as design libraries, authentication patterns and development and deployment patterns
- Maintain alignment with other segments in order to ensure excellent client proposition delivery and reduction of duplication across segments; Collaborate with third Party partners and ecosystems for the delivery of integrated multi-products and services for the client; Implement the client value proposition in country with approved customisations.
- Ensure adherence to risk framework, appetite, risk control procedures, governance and risk toolbox
- First Degree in Business, Commerce or Information Technology or related fields
Experience
- 5-7 years' experience and understanding of digital platforms enabling other value streams teams to deliver with substantial autonomy (platforms as a product).
- 5 - 7 years' experience in understanding integration of digital and eCommerce sales growth around products, solutions and go-to market plans. Experience in the development, design and enablement of Digital and eCommerce value propositions that work for Consumer & HNW clients. Strong understanding of digital, open banking and platform integration into a segment. Experience in leading, integrating and delivering client solutions through multi-disciplinary teams.
Additional Information
Behavioural Competencies:
- Convincing People
- Developing Strategies
- Directing People
- Generating Ideas
- Making Decisions
- Resolving Conflict
- Team Working
Technical Competencies:
- Banking Process & Procedures
- Business Process Improvement
- Emerging Technology Monitoring
- Organization Change Management
- Product Knowledge (Consumer Banking)
- Risk Identification
- Stakeholder Management
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What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
