Head of Digital and E-Commerce

Posted Yesterday
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Douglas, Isle of Man, IMN
In-Office
Senior level
Financial Services
The Role
The Head of Digital and E-Commerce will drive the implementation and growth of digital platforms and eCommerce strategies for Personal and Private Banking clients, enhancing client engagement and financial performance.
Summary Generated by Built In
Company Description

Standard Bank Offshore is the offshore arm of the Standard Bank Group, a leading Africa focused financial services group, and an innovative player on the global stage. Our international Banking, Lending, Investment, Fiduciary and Wealth Management services   offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals.

Our clients range from individuals to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa and SBO is perfectly positioned to support the growth of our organisation from our office in the Isle of Man, Jersey, London, Mauritius and South Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To implement, enable, maintain, scale, secure, entrench, engage and commercialize the digital platforms and functionality for Personal and Private Banking (PPB) Clients for a large Africa Regions country. To build and run eCommerce functionality across PPB country in alignment with PPB Group requirements.

Qualifications

Minimum Qualification: 

  • First Degree in Business Commerce

Experience Required :

Digital & eCommerce, CHNW

  • 5 - 7 years experience
  • Experience in leading, integrating, delivering client solutions through multi-disciplinary teams and of digital platforms.
  • Proven track record in organisations of comparable size and complexity. In-depth understanding of digital, open banking and platform integration into PPB segments.
  • More than 10 years
  • Experience in managing an income statement, balance sheet, pricing strategies, risk management, people management, leading / developing teams and motivating people.
  • Experience in understanding integration of digital and eCommerce sales growth around products, solutions and go-to market plans. Strong understanding of digital, open banking and platform integration into a segment.

Key Outputs :

  • Develop a compelling digital platform and eCommerce strategy for the country in partnership with PPB Group and other relevant stakeholders
  • Accountable to drive engagement and usage of relevant digital assets and eCommerce platform and value-adding products and services for a client life journey. Optimise digital platform financial metrics and eCommerce financial metrics
  • Build and maintain platform standards (in conjunction with group capabilities) such as design libraries, authentication patterns and development and deployment patterns
  • Conduct client sensing in order to improve understanding of client needs and continuously scan the external environment in order to keep abreast with new developments in partnerships, business and technology
  • Accountable to lead the team to build and execute strategies for increased digital interaction, habit creation, engagement states and commercialisation

 

Additional Information

Behavioural Competencies:

  • Developing Expertise
  • Developing Strategies
  • Embracing Change
  • Empowering Individuals
  • Establishing Rapport
  • Generating Ideas
  • Making Decisions
  • Producing Output
  • Pursuing Goals
  • Showing Composure
  • Taking Action
  • Understanding People

#SBO

Skills Required

  • First Degree in Business Commerce
  • 5 - 7 years experience in digital & eCommerce
  • Experience in leading multi-disciplinary teams
  • Proven track record in comparable organizations
  • More than 10 years experience in managing income statements

Standard Bank Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Standard Bank Group and has not been reviewed or approved by Standard Bank Group.

  • Leave & Time Off Breadth Leave options span vacation, study, parental, compassionate/family responsibility, sick/short‑term incapacity, sabbatical, recognition and optional unpaid leave, subject to country practices. This breadth provides flexibility to manage family, study, health, and rest needs.
  • Healthcare Strength Core protection includes medical cover and death/incapacity insurance, with many markets offering permanent health insurance and optional life/funeral or gap‑cover add‑ons. Wellness and counselling programs further strengthen day‑to‑day health support.
  • Fair & Transparent Compensation Formal remuneration materials emphasize equal pay for work of equal value, structured market alignment, and pay‑equity analyses alongside clawback/forfeiture provisions. This governance signals predictable, fairness‑oriented pay practices.

Standard Bank Group Insights

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The Company
Johannesburg
63,856 Employees
Year Founded: 1862

What We Do

As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

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