The Role
Take the clearer route to growth. At clearer.io, we’re reimagining eCommerce with a powerful suite of apps that take search, discovery, and customer connection to the next level. Our mission? Simple: make it easy for our partners to thrive, with solutions that deliver growth, efficiency, and standout results. And we’re more than just tech—we’re here to guide, support, and empower our customers every step of the way. Now’s the time to join clearer.io. With fresh investment and rapid growth, we’re expanding our global team of driven professionals who share a clear vision for customer success. Here, you’ll take charge of your work, make an impact, and be part of a team that values clarity, results, and real connection. If you’re ready to cut out the clutter, drive real results, and lead in a dynamic eCommerce environment, clearer.io is where you’ll find purpose, growth, and opportunity. Join us, and help shape the future of eCommerce.
Your Impact:
We are seeking a talented and experienced DevSecOps leader to oversee and manage the company’s information security strategies, DevOps team and IT operations. You will ensure the smooth functioning of IT services, safeguarding digital assets, maintaining compliance with industry standards, and supporting continuous integration and delivery practices through effective DevOps management. This position will report directly to the CTO.
What you'll do: Information Security Management, DevOps, Information Technology
- Develop and implement security policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices.
- Coordinate regular security assessments, vulnerability scans, and penetration tests to identify and remediate security vulnerabilities and weaknesses.
- Monitor and analyze security events, investigate incidents, and provide response and remediation support.
- Collaborate with cross-functional teams to integrate security controls into software engineering, business processes, and IT systems.
- Stay abreast of emerging threats and technologies, recommending enhancements to the company’s security posture.
- Participate in security audits, assessments, compliance reviews, and respond to security-related inquiries.
- Train employees on security awareness and enforce adherence to security protocols.
- Manage and mentor a team of DevOps engineers, ensuring their professional growth and operational effectiveness.
- Oversee the continuous improvement of CI/CD pipelines, ensuring robust automation and deployment practices.
- Provide strategic guidance on infrastructure and system reliability.
- Ensure adherence to security practices within the DevOps lifecycle.
- Coordinate closely with software development teams to align DevOps practices with business goals.
- Monitor and optimize system performance using platforms such as Datadog, New Relic, or similar analytics and monitoring tools.
- Stay informed about modern DevOps concepts, infrastructure automation, cloud services, and Site Reliability Engineering (SRE) best practices.
- Manage endpoint security including antivirus, patch management, and encryption for devices.
- Ensure configuration and maintenance of network hardware, firewalls, VPNs, working closely with the DevOps team.
- Troubleshoot and resolve escalated network and connectivity issues promptly.
- Lead efficient, responsive technical support across the organization.
- Implement and manage ticketing systems and IT support workflows.
- Oversee employee device and account provisioning and decommissioning.
- Ensure timely hardware/software setup, maintenance, and upgrades.
- Develop and maintain a knowledge base for common IT support issues
What you'll bring:
- Bachelor’s degree in Computer Science, Information Security, or a related field; or equivalent experience.
- Proven experience (5+ years) in IT and security management, with at least 2 years experience in a leadership role.
- Strong understanding of operating systems (Windows, macOS) and productivity tools (Google Workspace, Microsoft 365).Experience in security frameworks and compliance standards (NIST, ISO 27001, SOC 2, GDPR, PCI DSS).Experience in DevOps with a solid grasp of infrastructure automation, CI/CD, cloud infrastructure, and SRE principles.
- Proficiency with Datadog, New Relic, or comparable monitoring and analytics platforms.
- Familiarity with ITSM tools, endpoint management, and asset tracking solutions.
- Strong leadership, analytical, problem-solving, and communication skills.
- Ability to collaborate cross-functionally in a dynamic environment.
- Willingness to travel to branch offices as needed.
Why clearer.io
- Customer-First: Everything we do is for our customers, with real people ready to listen, understand, and help them succeed.
- Growth-Focused: We’re not just selling apps—we’re delivering results. We make eCommerce growth easy and intuitive.
- Clear and Simple: Our solutions work seamlessly, so you’ll enjoy an environment that’s direct, down-to-earth, and driven by genuine connections.
- Supportive Team: You’ll join a diverse team that values collaboration, empowerment, and a shared vision for success.
- Clear Benefits: We offer comprehensive benefits packages in all of our Regions.
Be a part of clearer.io—where your expertise fuels real change in eCommerce. Come and join us- it’s clear we’re the place to be!
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The Company
What We Do
At Clearer.io, we’re on a mission to simplify and supercharge ecommerce success. Formerly known as AppHub, we’ve evolved our identity to better reflect our commitment to clear, fast, and impactful solutions for growing online businesses.
We provide cutting-edge tools designed to optimize the entire shopping journey, from customer acquisition to conversion and beyond. By empowering ecommerce brands with user-friendly technology, actionable insights, and dedicated support, we help businesses streamline their operations and grow with confidence.
Our vision is straightforward: make ecommerce tools that are powerful yet simple, flexible yet reliable. We’re here to make things clearer—so businesses can focus on what they do best: delivering great products and experiences to their customers.
Let’s build a brighter future for ecommerce, together
