Head of Developer Relations

Posted 3 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
220K-240K Annually
Entry level
eCommerce • Software
The Role
Lead Buildkite’s developer relations function by owning technical education, developer advocacy, demand campaigns, public technical assets, feedback capture, and champion development. Teach and demonstrate CI/CD workflows, create onboarding and implementation materials, partner with Product and Support to improve the developer experience, and turn customer and community insights into product improvements and durable advocacy.
Summary Generated by Built In
About Buildkite

Buildkite's CI platform is trusted by the world's leading engineering teams, helping ship software used by more than 1 billion people every day. Companies including Canva, Meta, Mistral AI, and NVIDIA rely on Buildkite to run builds, tests, and deployments on their infrastructure, ours, or both - giving them the speed, reliability, and flexibility to ship with confidence.

About the Role

This is a Staff DevRel role: you'll own the human interface between Buildkite's engineering reality and the developers evaluating, adopting, and championing it. You'll teach, demo, and debug in public, while running signal capture that feeds Product, Support, and Marketing the truth about what's confusing, what's missing, and what to ship next.

You'll operate with full ownership of the education-to-advocacy pipeline (from concept, to shipped artifact, to champion, inside a small) high-trust team where credibility comes from technical depth.

What You'll Do

Ship a dev-first demand engine

  • Own campaign execution across priority pillars, from concept through launch and iteration
  • Build programs that layer credibility, clarity, and conversion for both developers and buyers

Be the technical advocate developers trust

  • Teach CI concepts and Buildkite workflows in formats engineers respect, backed by real technical depth
  • Design learning paths — onboarding guides, implementation walkthroughs — that cut time-to-first-value
  • Partner with Product and Support to turn recurring confusion into better docs, defaults, and UX
Turn proof into public artifacts
  • Co-create dev-grade technical assets with Content Engineering and Content Writing that survive scrutiny
  • Share technical war stories with customers, partners, and OSS communities

Run signal capture for the org

  • Collect and categorize what developers are asking, objecting to, and struggling with, and route it to the right owners
  • Close the loop by making sure signal turns into shipped fixes

Build durable advocacy

  • Identify and nurture champions — power users, repeat contributors, future speakers
  • Partner with Dev Events to turn field moments into lasting community relationships
This Is You If...
  • You've shipped and operated real systems and can hold your own in CI/CD conversations
  • You have proven DevRel experience with evidence of impact
  • You communicate technical concepts with clarity, and can recover when a live demo breaks
  • You protect credibility relentlessly and know what erodes trust
  • You build reusable assets and repeatable systems, not one-off content
  • You document what you learn so the org compounds
Bonus Points If...
  • You have deep CI/CD or DevOps experience
  • You have OSS contributions or public technical proof
  • You've supported enterprise evaluation and migration motions
  • You've collaborated on events programming
  • You're comfortable building agentic tooling or workflow automation for DevRel systems
Benefits
  • Work from anywhere in the world for up to 6 weeks a year, on top of a fully remote setup — great work doesn’t have to happen from one desk.
  • 20 days paid annual leave plus 10 days sick & carer's leave — actively encouraged, we want you to be at your best and time off is a part of that.
  • 16 weeks paid parental leave for primary carers (6 for secondary) — becoming a parent is life changing and we’re committed to supporting you and your family through it.
  • A remote-work allowance for home-office kit, co-working, or working elsewhere — we want you to have everything you need to be set up for success in your role.
  • Confidential EAP & mental health support — sometimes life gets hard. You should be able to access the resources and support you need.
  • Support for learning and growth — with time and budget for conferences, courses, and coaching so you have the opportunity to grow, improve your craft, and build mastery.
  • Retirement and health coverage (based on your region) — build towards your future, your way.

Exact benefits may vary slightly by country. We'll walk through the specifics for your location.

Compensation

The base salary range for this role is $220,000–$240,000 USD. Compensation is determined based on geographic location, relevant experience, and qualifications.

What Happens Next

Every application gets a response. If this sounds like the way you already work, apply, or reach out with questions first.

🌈 Equal Opportunity Employer

At Buildkite, we value diversity and celebrate all types of skills, backgrounds, and experiences. We’re dedicated to fostering an inclusive environment and providing reasonable accommodations throughout our recruitment process.

If you need any accommodations or support during the application or interview process, please reach out to us at [email protected].

Skills Required

  • Experience shipping and operating real systems
  • Ability to hold technical conversations about CI/CD
  • Proven developer relations experience with evidence of impact
  • Ability to communicate technical concepts clearly
  • Ability to recover effectively when live demonstrations fail
  • Ability to build reusable assets and repeatable systems
  • Ability to document learnings for organizational reuse
  • Deep CI/CD or DevOps experience
  • Open-source contributions or public technical proof
  • Experience supporting enterprise evaluation and migration motions
  • Experience collaborating on event programming
  • Comfort building agentic tooling or workflow automation for developer relations systems
Am I A Good Fit?
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The Company
HQ: Melbourne, Victoria
123 Employees
Year Founded: 2013

What We Do

Your favorite company’s CI/CD tool. Top players in all industries—from deep tech to ecommerce—use Buildkite to quickly and confidently ship quality code.

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