Head of Desk

Posted 13 Days Ago
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Naples, ITA
In-Office
Expert/Leader
Fintech • Payments • Software
The Role
Leads an FX sales team, driving performance through coaching, mentoring, recruitment, and training. The role involves pitching and closing prospective-client deals, managing new-customer relationships through onboarding and first trades, forecasting sales volumes, implementing regional sales programs, and ensuring adherence to sales methodologies and administrative processes. The Head of Desk also contributes market expertise, develops sales strategies, and prepares high-performing team members for future leadership opportunities.
Summary Generated by Built In

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.

If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.

Head of Desk

Ebury Naples - Office based

Our Head of Desk (HoD) are the captains of our team, instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their people.

A HoD is a leader, someone who sets the standards high and inspires their teams to go beyond what they thought was possible. Someone who uses their experience and expertise to offer technical advice and their passion for people to energise and ignite performance on the sales floor. 

This is a senior leadership role within our Front Office, and opens the door to country P&L leadership and regional directorship opportunities across our many geographies. 

About the Job 

With a track record of individual performance in FX Sales, you will thrive in a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market. You will be joining an established team and will benefit from a proven business model and support infrastructure.

  • Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career.
  • Pitching and closing deals with prospective clients, by phone and face to face meetings.
  • Managing the customer relationship for new customers to ensure smooth on-boarding and first trades.
  • Provide accurate forecasting of expected sales volume.
  • Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk.
  • Ensure adherence to company wide sales methodology and sales administration processes.
  • Be involved in the recruitment, onboarding and training of new team members.

Why Join Us?

  • Industry-leading basic salary and the opportunity to quickly increase your earnings through a transparent commission scheme.
  • An impressive product suite with more innovative and cutting edge products in development..
  • Training and mentoring from some of the world’s most experienced and successful FX leaders.
  • International development opportunities including attending global Sales Boot Camps.
  • Career development opportunities and support to relocate and work abroad.

You… 

  • Have a track record of sales management within FX or other cross-border financial service.
  • Have Financial Services experience - a network would be an advantage.
  • Possess first-class communication skills.
  • Will have demonstrable ability to mentor, coach and develop people.
  • Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers.
  • Speak Italian on a native level and fluent in English.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Ines Figueiredo

#LI-IF1
#LI-ONSITE

About us

Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally. 

Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 2000+ Eburians across nearly 70 cities and we’re always looking to add to our team. 

At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage. 

The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.

We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.




Important Security Notice for Job Applicants:
Ebury only accepts applications via official Ebury channels. We will only contact you from an @ebury.com domain. Always check the emails you receive from us, and note that we will never request payment for any part of the recruitment process. Stay safe and report suspicious activity.

Notice to Recruitment Agencies and Search Firms:
Ebury does not accept unsolicited resumes, CVs, or candidate profiles from recruitment agencies or search firms without signed written Ebury recruitment terms in place for a specific role. Any unsolicited applications will be considered the sole property of Ebury. Ebury will not be responsible or liable for any placement fees or costs associated with unagreed candidate submissions or subsequent hires.

AI Transparency Statement:
Ebury uses Artificial Intelligence (AI) and automated tools to help streamline certain parts of our recruitment process, however, these tools are strictly for administrative efficiency. All hiring decisions, including application reviews, shortlisting, and final selections are evaluated and conducted by human talent acquisition professionals and hiring managers. 

Skills Required

  • Track record of sales management within FX or other cross-border financial services
  • Financial Services experience
  • First-class communication skills
  • Demonstrable ability to mentor, coach, and develop people
  • Skilled negotiator able to build and leverage senior-level relationships within SME customers
  • Native-level Italian language proficiency
  • Fluent English language proficiency
  • A network within financial services
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The Company
HQ: London
1,519 Employees
Year Founded: 2009

What We Do

About Ebury® Ebury is a Fintech company specialised in international payments, collections, and foreign exchange services. It offers financial solutions aimed mainly at SMEs and midcaps. Ebury offers foreign exchange activity in over 130 currencies - for both major and emerging markets - as well as cash management strategies, trade finance, and foreign exchange risk management. Founded in London in 2009 by Spanish engineers Juan Lobato and Salvador García, the company has grown its global market presence to a network of 31 offices in 21 countries and more than 1,300 employees. Throughout its history, the company has received more than 20 international awards, including the Financial Times 1000 Europe's fastest-growing companies 2020 and The Sunday Times Tech Track 100. All these recognitions place Ebury as one of the leading European financial technology companies. ebury.com

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