Head of Design

Posted Yesterday
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Senior level
Agency
The Role
Lead and mentor a regional studio design team, shape creative direction for medium-to-high complexity briefs across brand, social, editorial, presentation, digital and motion, ensure craft and production readiness, establish standards/systems, collaborate with producers and stakeholders, and integrate GenAI-enabled workflows to drive quality, speed and consistency across APAC.
Summary Generated by Built In

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. 

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

APAC DJE Studio | Edelman Malaysia | Kuala Lumpur

Edelman is a global integrated communications agency.

We’re passionate, unconventional and driven by a desire to do the best work possible. We get results for our clients, and have the trophies to prove it.

DJE Studio is Edelman’s integrated global centre of excellence for content creation and production, built to help our expert client teams deliver high-quality content and design work with greater speed, consistency, and craft.

Across APAC, the Studio operates as a regional hub-and-spoke model, connecting specialised talent across design, motion, video, post-production, digital, localisation, and AI-enabled production to support both local market needs and multi-market regional briefs.

We are in a relentless pursuit of excellence. Our team is dynamic and we’re constantly evolving but our aim remains unchanged: to make the best possible content.

Who we're looking for

We are looking for a Head of Design to join the APAC DJE Studio team in Malaysia. This is a senior craft and people management role for a strong, versatile lead who can unpack complex visual work, guide designers, and help build the standards, systems, and culture of a fast-growing regional Studio hub.

You will lead and mentor designers while also staying close to the work: shaping design directions, solving high-complexity communication problems, reviewing execution, and ensuring that every deliverable meets the Studio's expectations for clarity, craft, speed, consistency, and quality.

We need a hands-on design leader who can interpret ambiguous briefs, ask sharper questions, defend creative decisions, improve the work of others, and collaborate fluidly with producers, creative teams, client leads, vendors, and Studio leadership across APAC.
RESPONSIBILITY

  • Lead the design response for medium- to high-complexity briefs across brand, campaign, social, editorial, presentation, digital content, infographics, and motion-led work.
  • Translate client and internal business challenges into clear, compelling, well-crafted design solutions that are strategically sound and executable at scale.
  • Guide, mentor, and develop designers by strengthening their craft, communication, problem-solving, presentation, and day-to-day Studio behaviours.
  • Review and elevate design outputs, ensuring strong layout, typography, composition, visual hierarchy, brand consistency, formatting accuracy, and production readiness.
  • Set clear design direction, provide constructive feedback, and help teams generate multiple creative options without compromising timelines or quality.
  • Work closely with Studio producers to scope, schedule, prioritise, resource, and deliver projects smoothly across markets and time zones.
  • Stay ahead of design trends, tools, GenAI-enabled workflows, production techniques, and emerging creative practices, and actively bring relevant learning into the team.
  • Support the development of Studio standards, systems, templates, workflows, QA practices, and design methodologies that improve consistency, efficiency, and scalability.
  • Model the Studio culture through respect, trust, transparency, accountability, and a commitment to continuous improvement.
  • Ensure timely delivery and management of work commitments, including timesheets, project documentation, onboarding or re-onboarding activities, internal process training, and mandatory certifications where required.
QUALIFICATIONS
  • At least 7-10 years of relevant design experience, preferably within an agency, production studio, creative studio, or high-volume content environment.
  • At least 2 years of experience leading, mentoring, or supervising designers, with evidence of helping others improve their craft and confidence.
  • A degree or diploma in Graphic Design, Visual Communications, Fine Arts, Advertising, Multimedia Design, or a related field is preferred.
  • Advanced proficiency in Adobe Creative Suite, including InDesign, Photoshop, and Illustrator; strong PowerPoint and Microsoft Office skills are required.
  • Experience with Figma, Premiere Pro, After Effects, motion graphics, data visualisation, illustration, lettering, or editorial design is a strong advantage.
  • Working familiarity with GenAI tools and AI-enabled creative workflows, with good judgment on where they can improve speed, scale, ideation, or production quality.
  • A diverse portfolio demonstrating strong execution and conceptual thinking across branding, presentations, infographics, digital or interactive content, advertising, social, and print design.
  • Strong understanding of design fundamentals, including layout, typography, composition, visual systems, accessibility, information hierarchy, and brand governance.
  • Demonstrated ability to lead complex briefs from interpretation through execution, review, refinement, and final delivery.
  • Excellent presentation, verbal communication, and design rationale skills, with the ability to influence stakeholders and guide teams constructively.
  • High attention to detail, with a disciplined approach to quality control, file hygiene, formatting accuracy, confidentiality, and production standards.
  • Fluent or professional-level English communication is required; additional APAC market language capability is an advantage.
Please include an online portfolio link in order to be considered.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
 

Skills Required

  • 7-10 years relevant design experience (agency, production studio, creative studio, or high-volume content environment)
  • At least 2 years leading, mentoring, or supervising designers
  • Degree or diploma in Graphic Design, Visual Communications, Fine Arts, Advertising, Multimedia Design, or related field
  • Advanced proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator)
  • Strong PowerPoint and Microsoft Office skills
  • Experience with Figma, Premiere Pro, After Effects, motion graphics, data visualization, illustration, lettering, or editorial design
  • Working familiarity with GenAI tools and AI-enabled creative workflows
  • A diverse portfolio demonstrating strong execution and conceptual thinking across branding, presentations, infographics, digital/interactive content, advertising, social, and print design (online portfolio link required)
  • Strong understanding of design fundamentals: layout, typography, composition, visual systems, accessibility, information hierarchy, brand governance
  • Excellent presentation, verbal communication, and design rationale skills
  • High attention to detail and disciplined approach to quality control, file hygiene, formatting accuracy, confidentiality, and production standards
  • Fluent or professional-level English communication
  • Additional APAC market language capability

Edelman Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Edelman and has not been reviewed or approved by Edelman.

  • Healthcare Strength Benefits are described as comprehensive, with health plans commonly framed as a strong part of the overall package. Mental and physical well-being programs are also emphasized as meaningful support.
  • Flexible Benefits Work flexibility is positioned as a standout, including hybrid routines and a “Work From Anywhere” option for part of the year. Flexible public holidays are also highlighted as adding practical choice to how time is used.
  • Retirement Support Retirement offerings such as a 401(k) match (and pension-style contributions in some markets) are consistently presented as a solid component of total rewards. This tends to improve overall package value even when base pay feels less competitive.

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The Company
Atlanta, GA
6,475 Employees
Year Founded: 1952

What We Do

Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead, act with certainty and earn the lasting trust of their stakeholders. We develop powerful ideas and tell magnetic stories that move at the speed of news, make an immediate impact, transform culture and spark movements. Since our founding in 1952 by Dan Edelman, we have remained an independent, family-run company. We use our profits to strengthen our business, provide our employees with opportunities to grow, advance our industry, and serve as a responsible citizen of the world. Every day, we strive to live and work by a long-held set of core values: the pursuit of excellence, the freedom to be curious, the courage to do the right thing, and a commitment to improving society. Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities

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