Director, Deployed Engineering - Central

Reposted 23 Days Ago
4 Locations
In-Office or Remote
270K-340K Annually
Expert/Leader
Information Technology • Software • Database
The Role
Lead and build the deployed engineering team at LangChain, driving customer engagement, technical strategy, and revenue accountability through effective team management and collaboration with sales.
Summary Generated by Built In
About Us

At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.

With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.

Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.

About the Team

The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on.

This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite.

Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform.

We’re looking for a leader to build and scale our Deployed Engineering organization across the Central US region.

About the Role

As our Director, Deployed Engineering - Central, you will build and lead the team of deployed engineers working across the region.

You will build and lead a team of deployed engineers who establish LangChain’s technical and strategic credibility with our most important customers.

You will report to the Global Head of Deployed Engineering, and operate as a peer to the regional sales leader, with shared ownership of outcomes.

This role is equal parts organizational leadership, customer engagement, and revenue accountability. You will define how deployed engineering operates in our East region, build a high-performing regional team, and ensure tight alignment between technical excellence and commercial success.

As a member of the global deployed engineering leadership team, you will also be a core contributor to shared strategy, helping define the playbooks, processes, and standards used across regions.

What You’ll Do
  • Build and scale the deployed engineering team, owning hiring, onboarding, coaching, and performance management as the team grows rapidly.

  • Achieve the technical win, driving urgency and focus with our customers, in order to rapidly advance our opportunities across the region.

  • Partner with LangChain’s regional sales leader, with shared accountability for revenue outcomes and customer success.

  • Lead technical strategy on our most strategic enterprise opportunities, engaging directly with senior technical and business stakeholders to shape evaluations, architecture, and solution design.

  • Differentiate LangChain in competitive environments, clearly articulating our technical advantages, product vision, and unique expertise in building and deploying agents in production.

  • Set and uphold the technical bar for deployed engineering, staying close to the product and modeling what excellent customer-facing engineering looks like.

  • Co-create global playbooks and operating practices, contributing regional insights while maintaining strong global consistency.

  • Develop future leaders, building a strong bench of deployed engineers and managers.

What We’re Looking For
  • 10 years of experience in sales engineering, solutions architecture, engineering, or similar customer-facing technical roles at a dev tools, AI, or infrastructure company.

  • Proven experience leading and scaling technical GTM teams.

  • Deep technical expertise — you’re not a stranger to Python, and are well-versed in software engineering, platform engineering, and solutions architecture disciplines.

  • Experience working with or selling to developers and engineering-led buyers.

  • Strong track record of leading complex enterprise technical engagements and building trust with senior stakeholders.

  • Exceptional communication and technical storytelling skills, with the ability to simplify complex concepts and influence executive audiences.

  • A bias for action, comfort with ambiguity, and a consistently high bar for excellence.

Bonus If You Have
  • Familiarity with genAI, agents, observability, or open source software

  • Experience as an early member of a startup GTM organization

Compensation

Annual OTE range: $270k - $340k

Compensation Philosophy:

We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.

Benefits

Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Skills Required

  • 10 years of experience in sales engineering, solutions architecture, or related roles
  • Proven experience leading and scaling technical GTM teams
  • Deep technical expertise in software engineering and solutions architecture
  • Strong track record of leading complex enterprise technical engagements
  • Exceptional communication and technical storytelling skills
Am I A Good Fit?
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The Company
123 Employees

What We Do

LangChain is the platform for building reliable agents. Our products power top engineering teams — from fast-growing startups like Lovable, Mercor, and Clay to global brands including AT&T, Home Depot, and Klarna. LangGraph is a low-level orchestration framework for building controllable agents and long-running workflows. It’s used in production by teams at Replit, Uber, LinkedIn, GitLab, and more. LangSmith offers unified evaluation and monitoring to help developers debug, evaluate, and improve their agents at scale. LangChain provides hundreds of integrations and composable components, making it easy to connect with the latest models, tools, and databases — with minimal engineering overhead. Together, these tools help teams build, deploy, and manage enterprise-grade agents, faster.

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