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Job DescriptionOBJECTIVES/PURPOSE:
As an experienced professional, this role independently manage site-level DD&T operations and support technology solutions that enable business and manufacturing objectives. This role exercise sound judgment in resolving complex technical and operational issues, collaborate with local and global stakeholders, and contribute to the continuous improvement of technology services and operational effectiveness.
This role operate under general direction and serve as a trusted technology partner for the site, balancing operational excellence, compliance, cybersecurity, and business needs.
ACCOUNTABILITIES:
Site Infrastructure & Technology Operations
- Manage and support site infrastructure including servers, storage, networks, virtualization platforms, and end-user technologies.
- Ensure the availability, reliability, performance, and security of site technology services.
- Lead the resolution of complex infrastructure and system incidents.
- Coordinate system maintenance, upgrades, technology refreshes, and lifecycle management activities.
- Monitor infrastructure health, capacity, and performance, driving continuous improvements where required.
Shop Floor & Manufacturing Technology
- Own the shop floor technology scope, providing guidance, services, and endpoint security for plant-level systems and devices.
- Partner with Manufacturing, Quality, Laboratory, and Engineering functions to support operational technology requirements.
- Enable and support local on-premise technology solutions that meet business requirements while aligning with enterprise standards.
- Ensure data integrity, cybersecurity, and compliance requirements are incorporated by design within shop floor and site solutions.
- Support lifecycle management of shop floor systems, endpoints, and associated technologies.
Business Partnership
- Serve as the primary DD&T contact for site leadership and business stakeholders.
- Collaborate with business functions to understand operational priorities and technology needs.
- Support process improvements and operational efficiencies through the effective use of technology and digital solutions.
- Drive adoption of enterprise platforms, services, and standard processes at the site level.
Project Delivery
- Lead site DD&T projects and local technology deployment activities.
- Support implementation of enterprise programs and global initiatives at the site.
- Manage project timelines, risks, dependencies, and stakeholder communications.
- Coordinate vendors and technical resources to ensure successful project execution.
Governance, Compliance & Security
- Ensure compliance with Takeda technology standards, cybersecurity requirements, and applicable regulatory expectations.
- Support audit, inspection, validation, and quality-related activities.
- Maintain technology documentation, operational procedures, and support processes.
- Contribute to disaster recovery, business continuity, and risk management activities.
Budget & Vendor Management
- Manage site DD&T operational budgets and support cost optimization activities.
- Coordinate procurement of hardware, software, and technology services.
- Manage relationships with local technology vendors and service providers.
- Ensure effective utilization of technology investments and operational resources.
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Infrastructure & Network Technologies
- Strong knowledge of Windows Server, Active Directory, Group Policy, and PowerShell administration.
- Experience managing virtualized environments such as VMware.
- Knowledge of server, storage, backup, disaster recovery, and enterprise network technologies.
- Experience supporting business-critical systems and enterprise infrastructure environments.
Shop Floor Technology & Cybersecurity
- Experience supporting Manufacturing IT, Shop Floor Systems, Operational Technology (OT), or plant-floor environments.
- Knowledge of endpoint security, patch management, and cybersecurity controls.
- Understanding of data integrity principles and regulated system requirements.
- Experience applying cybersecurity and risk management practices within IT/OT environments.
IT Service Management
- Strong experience with Incident, Problem, and Change Management processes.
- Advanced troubleshooting and root cause analysis capabilities.
- Working knowledge of ITIL principles and operational best practices.
- Ability to independently manage complex support and escalation scenarios.
Business & Project Management
- Strong stakeholder management and communication skills.
- Experience leading or coordinating technology projects and deployments.
- Ability to influence and collaborate across cross-functional teams.
- Ability to manage competing priorities in a complex operational environment.
- Strong written and verbal English communication skills.
Data & Digital (Preferred)
- Basic knowledge of SQL, reporting tools, and data analysis concepts.
- Experience supporting the implementation of digital solutions and business applications.
- Understanding of data governance principles and enterprise technology standards.
LocationsBekasi, IndonesiaWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
Skills Required
- Strong knowledge of Windows Server, Active Directory, Group Policy, and PowerShell administration
- Experience managing virtualized environments such as VMware
- Knowledge of server, storage, backup, disaster recovery, and enterprise network technologies
- Experience supporting business-critical systems and enterprise infrastructure environments
- Experience supporting Manufacturing IT, shop-floor systems, Operational Technology, or plant-floor environments
- Knowledge of endpoint security, patch management, and cybersecurity controls
- Understanding of data integrity principles and regulated system requirements
- Experience applying cybersecurity and risk management practices within IT and OT environments
- Strong experience with Incident, Problem, and Change Management processes
- Advanced troubleshooting and root cause analysis capabilities
- Working knowledge of ITIL principles and operational best practices
- Ability to independently manage complex support and escalation scenarios
- Strong stakeholder management and communication skills
- Experience leading or coordinating technology projects and deployments
- Ability to influence and collaborate across cross-functional teams
- Ability to manage competing priorities in a complex operational environment
- Strong written and verbal English communication skills
- Basic knowledge of SQL, reporting tools, and data analysis concepts
- Experience supporting implementation of digital solutions and business applications
- Understanding of data governance principles and enterprise technology standards
Takeda Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Takeda and has not been reviewed or approved by Takeda.
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Retirement Support — Employer-funded retirement is described as notably strong, combining a dollar-for-dollar 401(k) match with an additional company contribution that scales with age and service. Access to an employee stock purchase plan further supports long-term wealth building.
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Parental & Family Support — Paid bonding leave for all parents, substantial adoption/surrogacy reimbursement, and robust caregiver resources (backup care and Maven family-forming support) are emphasized as core strengths. These offerings create a comprehensive safety net for a range of family situations.
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Healthcare Strength — Multiple medical plan options (nationwide PPO/HSA and regional HMOs), employer HSA funding, and integrated mental-health and well-being programs signal depth in coverage. Preventive care is covered in-network, and plan choices by state expand access.
Takeda Insights
What We Do
For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world. We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts. Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives. Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.
Why Work With Us
We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.
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