Role: Head of Data
Department: Data
Hiring Manager: CRO
Role Summary
The Head of Data will lead the evolution of inKind’s data function from a primarily reactive reporting team to a strategic, cross-functional capability that drives enterprise clarity, prioritization, and performance. This role will oversee the Data team (Analytics, BI, and Data Science) while establishing coordinated governance and partnership across Product, Sales, Marketing, and Finance. We expect this leader to responsibly integrate AI and automation into the business.
This leader will act as a strategic thought partner to the CRO and executive team while building operational rigor, metric alignment, and scalable infrastructure across the organization.
Essential Responsibilities
- Define and implement a clear data vision and roadmap aligned to company growth goals
- Partner closely with the CRO to translate executive priorities into a structured, executable data strategy
- Lead and develop a high-performing Data team across Analytics, BI, and Data Science, establishing clear ownership, accountability, and delivery standards
- Design and implement a matrix operating model that enables effective partnership with Product, Sales, Marketing, and Finance while maintaining centralized data governance
- Establish structured intake, prioritization, and quarterly planning processes to align data initiatives with enterprise business impact
- Define and enforce company-wide standards for metric definitions, data governance, and reporting consistency to create a trusted single source of truth
- Drive cross-functional alignment around shared KPIs and standardized measurement frameworks
- Elevate data from reactive request fulfillment to proactive insight generation, automation, and strategic enablement
- Lead the development of advanced analytics, predictive modeling, and AI-driven capabilities, including forecasting, segmentation, and performance optimization
- Identify and implement opportunities to leverage AI and automation to improve decision-making, operational efficiency, and scalable insight generation
- Establish standards for model and AI governance, validation, monitoring, and documentation to ensure analytical rigor, transparency, and measurable business impact
- Assess and modernize the current data environment, identifying technical debt, governance gaps, and opportunities for infrastructure refinement
- Partner with Engineering on data architecture, with a long-term vision for unified data engineering, analytics, and AI capabilities
- Establish scalable BI and reporting practices, including ownership of prioritization and quality standards
- Serve as a strategic thought partner to executive leadership, translating complex insights and AI-enabled opportunities into clear business recommendations while setting realistic expectations around capacity and timelines
- Contribute hands-on to high-impact analytical, modeling, or AI-driven initiatives as needed
- Build career pathways, skill frameworks, and performance standards for data talent
Minimum Qualifications
- 8+ years of progressive experience in analytics, data science, or data leadership, including 3+ years leading teams
- Demonstrated experience building or maturing a centralized data function within a high-growth organization
- Strong hands-on capability in SQL and modern analytics tools, with the ability to dive into complex analyses when needed
- Experience aligning cross-functional stakeholders around shared KPIs and governance standards
- Proven ability to operate in matrixed or influence-based environments without formal enterprise
- authority
Preferred Qualifications
- Experience in high-growth dual-sided marketplaces, fintech, and/or revenue-driven environments
- Background supporting revenue organizations (Sales, Marketing, GTM analytics) at scale
- Experience establishing data governance frameworks and single source of truth environments
- Familiarity with BI tooling and modern data stacks (e.g., Snowflake, dbt, Looker, Tableau, etc.)
- Experience integrating data engineering and analytics teams under unified strategy
Some of our Benefits:
- Generous PTO and company holiday policy + company paid Short Term Disability
- 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee’s additional cost; dependent coverage is at employee’s cost); vision plan available at employee’s additional cost
- Child Care Benefits and generous parental leave
- Dog-friendly workspace in a secure building with great views of downtown Austin
- Daily lunches and snacks
Salary
- $200,000-$230,000, DOE
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Top Skills
What We Do
inKind's mission is to support the success of independent restaurants and hospitality groups by providing funding and enriching customers' dining experiences with the inKind platform.
At inKind, we believe restaurants are integral parts of our communities, and recognize the economic realities of being a successful operator. To better support hospitality ventures, we created a unique funding model that focuses on ensuring the success of our partners and providing customers a way to discover new restaurants nationwide.
Why Work With Us
We are a team of passionate foodies focused on creating a lasting impact for the restaurant industry. Our team celebrates diversity, encourages collaboration, and shares meals to imagine the most innovative and modern solutions for the food & beverage landscape. If you feel inspired by our vision, we’d love to hear what we could put on your plate.
Gallery
inKind Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We have a very collaborative culture and like working cross-functionally. We enjoy perks such as company-provided daily lunches, office dinners and happy hours, a dog friendly office space, an amazing snack and coffee game, and paid parking!
