Head of Data Product and Platform

Posted 7 Days Ago
8 Locations
In-Office or Remote
186K-246K Annually
Senior level
Software
The Role
Lead data product and platform strategy translating business needs into scalable data capabilities. Own roadmap prioritization, stakeholder alignment, and enablement of Customer 360, experimentation, personalization, and ML-driven initiatives. Manage senior managers and a ~30-person India-based engineering, data science, and analytics organization, developing leaders and ensuring delivery excellence and platform reliability.
Summary Generated by Built In

Job Description

Where you’ll work: United States, Eastern Time Zone preferred (alignment with stakeholders/teams)

Engineering/Product at GoTo

We’re trailblazers in remote work technology - building powerful, flexible solutions that empower everyone to live their best life, both at work and beyond. With us, you’ll have the opportunity to chart new paths and help redefine how the world works. For us, AI isn’t just a buzzword; it’s a tool we use to deliver real, practical value to our customers and teams. We focus on solving meaningful problems, not just adding features for the sake of using AI. Here, growth takes many forms: you can expand your skills, take on new challenges, lead initiatives, and explore creative ideas. Join a GoTo product team and play a key role in transforming the workplace for millions of users worldwide - your work will truly make a difference

Your Day to Day

As the Head of Data Product and Platform, you would be working on:

  • As a business-savvy data product leader you will translate business strategy into data platform capabilities that drive revenue growth and operational efficiency. In this role, you'll combine strong product thinking and business acumen with strategic engineering leadership, setting direction for our India-based team while ensuring data products deliver measurable business outcomes.
  • This role is 70% product/business, 30% engineering leadership. You'll spend most of your time understanding business needs, defining product vision, prioritizing roadmaps based on business impact, and partnering with executives across Product, Sales, Marketing, Finance, and Customer Success. You'll also provide strategic technical direction and develop your engineering leaders, maintaining accountability for delivery excellence, and platform reliability.
  • You'll lead the transformation of our data platform to power product-led growth, e-commerce optimization, and overall enterprise level analytics at scale. Your data products will enable customer 360, experimentation, personalization, and intelligent engagement across our 800,000+ customers—driving the analytics, AI, and machine learning initiatives that fuel our business.
  • You'll directly manage Senior Managers in India who lead our ~30-person engineering, data science, and analytics organizations. While they own day-to-day technical execution, you own the overall product strategy, platform outcomes, stakeholder alignment, and their professional development as leaders. You will also lead a small, distributed product management team partnered with these engineering teams.

What We’re Looking For

As the Head of Data Product and Platform, your background will look like:

  • Over 3 years in SaaS and more than 5 years in product management, with deep expertise in subscription models, user-centric platform development, and a proven track record in driving revenue growth and adoption through impactful data products at scale.
  • Over 3 years managing and developing engineering leaders, with a strong technical background to review architectures and guide technical decisions.
  • 8 + years in leadership positions, including experience managing managers and building teams of 30-40+ people, with a proven track record of developing talent into leadership roles or serving as a key mentor.
  • Proven experience delivering impactful data products (e.g., Customer 360, analytics, predictive models), operationalizing self-service analytics, and enabling non-technical users.
  • Skilled in modern data architecture (data mesh/fabric), product analytics tooling, and applying ML/AI solutions such as recommendation engines and intelligent automation.

What We Offer

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:

  • Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs
  • Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
  • Tuition and reading reimbursement programs to support your continuous learning and professional growth
  • Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
  • Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more. rpj

Annual Base Salary Range: $186,000 - $246,000

Benefits: Comprehensive health insurance (medical, dental, vision), 401(k) plan with discretionary company match, paid time off, employee discount programs, Short Term and Long Term Disability, Basic Life Insurance, and fertility benefits.

The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits.

Top Skills

AI
Customer 360
Data Fabric
Data Mesh
Machine Learning
Predictive Models
Product Analytics Tooling
Recommendation Engines
Self-Service Analytics
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The Company
HQ: Boston, MA
1,926 Employees

What We Do

Making IT easy, anywhere. Since day one, we’ve helped people and businesses do their best work – simply and securely – from anywhere. Today, work and life are intertwined. At GoTo, we help you focus on the things that matter most throughout the day: your projects, your professions, and even your personal passions.

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