About the company
ResortPass is completely redefining what it means to be a guest at a hotel. By offering day access to luxury hotel experiences, including breathtaking pools, private beaches, deluxe spas, and more, ResortPass allows people to escape – without ever leaving town. If you’re moved to contribute to our vision, we’d love your help.
Our growing team of innovative tech and hospitality experts has partnered with over 1,800 leading hotels and resorts including Ritz-Carlton, Four Seasons, Westin, and Fairmont. We’ve connected over 3 million people with relaxation and luxury in their own neighborhoods, making rest more mindful, togetherness more meaningful, and escape more accessible. Fresh off a Series B $30M raise, co-led by Declaration Partners and 14W with additional investment from previous investor Charles River Ventures, and new investors Endeavor, Jessica Alba, Adam Grant and others, ResortPass is at the beginning of creating a new category of hospitality.
About the role
We are looking for a Head of Data & Analytics who can own our data stack from end to end and drive insights from it. You’ll serve as a strong partner to teams across product, engineering, and operations and ensure teams have the data we need to drive our business forward. You have experience building out data teams and understand the right way to build a data org in a fast growing startup.
We are looking for someone who is located in or near the NYC area, as this role will be in person at our NYC headquarters. The base salary for this role will range from $200,000 - $225,000 per year, and will be eligible for equity, commensurate with experience.
What you'll do
- Own the roadmap for data and analytics capabilities, processes, and tools to facilitate a variety of business use cases such as effective analysis and reporting, data science exploration and model development, and data quality and anomaly detection
- Work with stakeholders to develop reporting, build dashboards and define metrics to measure business success
- Own the data science roadmap, work with stakeholders to build out ResortPass’ demand and pricing algorithms
- Ensure data is infused into the decision making of all teams at ResortPass
Your experience
We encourage candidates to apply even if they don’t have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn’t quite right, we want to meet you!
- 8+ years of relevant work experience in analytics, data or similar role
- 3+ years of people management experience
- Expertise in SQL, experience with Python or similar language is a plus
- Experience standing up analytics foundations and strong understanding of DBT and Looker (or similar BI tools)
- Comfortable working in ambiguity
- Excellent written and verbal communicator, able to work with stakeholders across each part of the business and clearly communicate your views
- You're a good person. While building a startup is hard, being a good person is not. We are creating a culture of people with whom you would look forward to working. While we offer incredible experiences to our guests, it is just as important to us to foster an incredible culture for our employees
- Bonus points if you have
- Marketplace experience
- Experience with Amplitude
- Strong data science skills
- Health, Dental & Vision — We're deeply invested in the health and well-being of our team and are proud to contribute to the monthly premiums of these insurance plans.
- Stock Option Plan — We offer employees the opportunity to become part-owners in our mission. Let’s redefine what it means to be a guest, together.
- 401k plan — Save for your future with a 410k plan offering.
- Unlimited Paid Time Off (PTO) — Enjoy life away from work to be inspired and fully recharge with unlimited paid time off.
- Commuter Benefits
- Paid parental leave
- Annual ResortPass credit — Our mission is to bring delight and relaxation to people around the world; including our employees! Access private beaches, deluxe saunas, awesome pools, and much more with your annual credit
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What We Do
A luxurious vacation used to mean traveling far away. With ResortPass, you can escape without leaving town. We make it possible to enjoy day access to luxury hotel amenities — from crystalline pools and private beaches to deluxe spas, top fitness centers, and more — at leading hotels right in your own neighborhood.
ResortPass partners with over 2,000 world-class hotels and resorts, including Ritz-Carlton, Four Seasons, Westin, and Fairmont. Since our founding in 2016, we’ve connected more than 5 million locals and travelers to premium resort experiences — making rest more mindful, togetherness more meaningful, and escape more accessible by bringing luxury into everyday life.
In November 2022, we raised a $40M Series B to continue expanding our marketplace and reimagine the way people access hospitality.
Why Work With Us
ResortPass makes luxury hotel amenities accessible without an overnight stay, partnering with 2,000+ top hotels like Ritz-Carlton and Four Seasons. Backed by $40M Series B funding, we’re scaling fast and shaping how people experience travel, leisure, and connection.
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