He kōrero mō mātou | About Watercare
Ki te ora te wai, ka ora te whenua, ka ora te tangata
When the water is healthy, the land and the people are healthy
There's never been a better time to join Watercare. We're delivering a $15.2 billion, 10-year capital investment programme, the largest in our history, creating opportunities to work on transformative infrastructure, sustainability and digital projects that will shape Auckland's future. With more than $4 million invested every day, you'll be part of work that makes a lasting difference to our communities and environment.
He whakamārama mō te tūranga mahi | About the role
We have an exciting opportunity for an experienced cyber security leader to join Watercare as our Head of Cyber Security.
Reporting to the Chief Digital Officer, you’ll be accountable for protecting Watercare’s information, systems and digital services by establishing and operating a fit-for-purpose cyber and information security capability.
You’ll ensure cyber risk is identified, governed, reduced and clearly communicated, while embedding practical security controls across our digital, technology and wider business operations. As a trusted advisor to executives and Board committees, you’ll provide clear advice on cyber risk, our threat posture and regulatory obligations.
In this role, you will:
Define and maintain Watercare’s enterprise cyber and information security strategy
Identify, assess and manage cyber risks across digital and technology services
Maintain the enterprise cyber risk register, including ownership, mitigation plans and reporting
Establish and operate security governance frameworks, policies and standards
Embed security-by-design principles across technology delivery and operations
Provide assurance on Watercare’s security posture to executive and Board governance forums
Oversee security monitoring, threat detection and incident response
Act as the senior escalation point for cyber incidents and coordinate response and recovery
Ensure incident response plans, playbooks and escalation pathways are established and tested
Lead post-incident reviews and drive continuous improvement
Oversee effective identity and access management practices
Protect sensitive information through appropriate classification, access controls and monitoring
Ensure compliance with relevant cyber security, privacy and regulatory requirements
Support internal and external audits and assurance activities
Lead security awareness and training programmes for our people and leaders
Partner with architecture, platforms, workplace, data and delivery teams to embed security across Watercare
Engage with external agencies, regulators and industry bodies as required.
Ngā pūkenga e rapu nei mātou | About you
You’ll be a credible and pragmatic cyber security leader who can balance strong risk management and governance with the operational needs of a complex organisation.
You’ll be comfortable advising senior leaders and Board committees, translating technical cyber risks into clear business language and remaining calm and decisive when responding to incidents.
You will bring:
Senior leadership experience in cyber security or information security
Strong knowledge of cyber risk management, governance and assurance
Experience operating security functions within complex environments
The ability to communicate cyber risk clearly to non-technical executives
Experience leading security operations and cyber incident response
Strong stakeholder engagement, influencing and relationship-management skills
A practical, risk-based approach to security
A strong ethical and governance mindset
Calm and credible leadership under pressure
A collaborative approach and the ability to work across technical and business teams
Experience in a regulated or critical infrastructure environment would be advantageous
Familiarity with recognised security frameworks, such as NIST or ISO 27001, would be beneficial
Experience working with external regulators or national cyber agencies would also be advantageous.
Ngā hua mōu | What's in it for you
We offer a competitive salary and staff benefits package including:
• Training and development opportunities
• Life and income protection insurance plans
• Generous parental leave
• Employee discounts at a range of large retailers
Me pēhea te tono mai | How to Apply
Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - careers.watercare.co.nz.
Skills Required
- Senior leadership experience in cyber security or information security
- Strong knowledge of cyber risk management, governance and assurance
- Experience operating security functions within complex environments
- Ability to communicate cyber risk clearly to non-technical executives
- Experience leading security operations and cyber incident response
- Strong stakeholder engagement, influencing and relationship-management skills
- Practical, risk-based approach to security
- Strong ethical and governance mindset
- Calm and credible leadership under pressure
- Collaborative approach and ability to work across technical and business teams
- Experience in a regulated or critical infrastructure environment
- Familiarity with recognized security frameworks such as NIST or ISO 27001
- Experience working with external regulators or national cyber agencies
What We Do
At Watercare we’re proud to provide a lifeline service to the people of Auckland, while protecting the environment for future generations. Every day we provide the highest quality drinking water to 1.7 million Aucklanders, and take it away again once it’s been used in the sink or flushed down the loo. Without using chemicals, we treat wastewater to a very high standard and safely return it to the environment. We also plan for new and upgraded infrastructure far into the future to ensure we can meet the needs of our fast-growing city. We operate assets worth more than $9 billion – but it’s our people who are our most valuable assets. Our staff are passionate, motivated and trustworthy people who are the leaders in their fields. They’re not afraid of a challenge and are constantly looking for new ways of improving our processes and the service we offer our customers. If this sounds like you, please visit our careers centre to see our job vacancies and be notified of future opportunities: https://careers.watercare.co.nz









