Head of Customer Execution
Job Description
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.
Due to an internal move, we are seeking an exceptional Head of Customer Execution to lead the Field Sales and Customer Supply Chain teams, whilst reporting into the Sales Director.
In this role, you will be responsible with leading and developing our National Field operations and our Customer Supply Chain strategy, with the aim to deliver best in class execution across a multitude of channels and customers in the market.
You will oversee Category, brand and customer initiatives at field level; with full oversight of the direction, measurement, budgetary control and performance of all Field sales teams (Direct, Distributor & 3rd Party). You will also lead and develop our Customer facing supply team with our Vendor Replenishment Planners. You will have joint responsibility to work closely with and collaborate across our Sales and Supply Chain teams with our customers to support our business growth together.
You will operate in a constantly changing environment, be skilled at dealing with ambiguity and respond quickly in unique circumstances to drive strong business outcomes. Additionally, you will be known for a strong customer orientation with commensurate leadership, coaching and communication skills.
This is a key sales leadership position, where you will be required to partner with National Account/Category and Marketing teams to ensure achievement of sales, share and distribution objectives. At the same time having scope to direct and control activities of the sales teams within approved guidelines.
In your role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.
About Us:
People have looked to Kimberly-Clark brands for more than 150 years and today we're proud to help over a billion people around the world cope, laugh, love and live every day. From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet.
Our leading consumer brands like the Kleenex, Huggies, VIVA, U by Kotex, Poise, Depend brands improve the lives of people around the world.
Kimberly-Clark proudly leads the way in providing better care for a better world.
Led by Purpose. Driven by You.
About You:
You’re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You are a Sales professional, hold Sales / Marketing qualifications at the higher leve and bring forward demonstrated experience working across a similar role within FMCG industry. You have Product, Category, and ideally Customer Supply Chain knowledge with demonstrated knowledge and experience across the essentials of selling and influencing, negotiations, customer expectations and customer management.
You are customer focused; as we put the customer at the heart in everything that we, you will need to have strong customer liaison skills, coupled with influencing and negotiation skills.
You are a people leader; you bring froward your great communication, leadership as well as stakeholder management skills and apply your commercial and analytical acumen towards achieving the results.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.
What’s on offer:
Our Kimberly-Clark employees receive a competitive salary and incentives as well as access to a fantastic range of benefits including superannuation, career development opportunities, free health & well-being activities, volunteering leave and much more.
To Be Considered:
Click the Apply button and complete the online application process. A member of our Talent Acquisition team will review your application and will be in contact with additional information accordingly.
In the meantime, feel free to browse our website for additional information on our company, brands and culture - Kimberly-Clark Corporation.
Kimberly Clark is proudly accredited with as Employer of Choice for Gender Equality WGEA!
Kimberly Clark is proudly ranked by Forbes as 'World's Best Employer' 2021, 2022 and 2023!
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
This role is available for local candidates already authorized to work in the role’s country only. K-C will not provide relocation support for this role.
Primary LocationNorth Sydney Office
Additional Locations
Worker TypeEmployee
Worker Sub-TypeRegular
Time TypeFull time
What We Do
Kimberly-Clark makes the essentials for a better life with well-known brands that matter every day – at home, school, work and on the go.
Throughout our 148 years, we have challenged conventional wisdom to innovate products that better meet the needs of consumers. We have created new categories with top brands like Kleenex®, and redefined categories with Huggies® and U by Kotex®.
While growing our $18+ billion global business, we help build careers through collaborative teams that push boundaries and endless opportunities to work with some of the world’s most recognized brands. Our 43,000 employees are changing the world for the better, too, generously giving back to communities and causes around the globe.
If innovative thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark.
