Head - Current Account Sales| Mumbai

Reposted 8 Days Ago
Be an Early Applicant
Mumbai, Maharashtra, IND
In-Office
Expert/Leader
Fintech • Software • Financial Services
The Role
Lead acquisition, growth, and retention of current account customers by developing strategies, managing P&L and budgets, recruiting and coaching sales teams, driving digital and CMS penetration, aligning with branch banking, and ensuring sustained profitability through KPIs and client engagement.
Summary Generated by Built In
  1. The Head of Current Account Sales is responsible for driving the acquisition, growth, and retention of current account customers across all business segments. 
  2. This role ensures achievement of sales targets by developing effective strategies, leading a high-performing sales team, and fostering strong relationships with key clients. 
  3. The position requires a deep understanding of banking products, market dynamics, and customer needs to deliver innovative solutions that enhance customer experience and maximize profitability.
Responsibilities

Managerial Responsibilities:

  1. As a leader, drive CA channel growth through acquisition and portfolio expansion, owning budgets, P&L, and performance across branches. 
  2. Spearhead market scoping, strategic planning, and cross-functional collaboration with Branch Banking to align goals. 
  3. Role includes team recruitment, training, and retention, fostering accountability.  
  4. Enhance client engagement, expand CMS and digital penetration, and define metrics to ensure sustainable profitability and long-term success.

Functional Responsibilities:

  1. Lead and manage the CA channel, ensuring acquisition and portfolio growth while owning budgets, P&L, and performance across branches. 
  2. Role spans market expansion through scoping untapped opportunities, driving NTB and ETB growth, and aligning strategies with Branch Banking leadership. 
  3. Oversee recruitment, training, and retention of high-performing teams, foster accountability, and strengthen client relationships. 
  4. Additionally, drive CMS and digital penetration, define productivity metrics and KRAs, and execute strategic plans to consistently achieve budgets, ensuring profitability and sustainable growth nationwide.
Qualifications

MBA

Min Exp: 18 years

Max Exp: 22 years

Skills Required

  • MBA
  • 18-22 years of experience in banking or current account sales
  • Proven track record in acquisition, NTB and ETB growth
  • Experience owning budgets and P&L responsibility
  • Experience hiring, training, leading, and retaining high-performing sales teams
  • Deep understanding of banking products, market dynamics, and customer needs
  • Experience driving CMS and digital banking penetration
  • Ability to define and manage productivity metrics, KRAs and ensure profitability
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The Company
HQ: Thrissur, Kerala
5,753 Employees
Year Founded: 1920

What We Do

CSB is a full service bank established in 1920 and headquartered in Thrissur, Kerala. CSB has over 703 branches covering not just the district headquarters and large towns but also semi-urban and rural centers. Thanks to its unique origin and history, CSB is considered a household banking brand in Kerala. CSB offers Retail, Wholesale and SME Banking services through its footprint of over 703 branches across the country serving over 2 million customers.

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