Head of Credit Risk Operations

Position Title

Head of Credit Risk Operations

Location

New York, NY 10018

Job Summary

Pay Range: 195 - 341K
JOB SUMMARY
The Head of Credit Risk Operations will lead the strategic direction and oversight of credit risk modeling, reporting, policy development, and transformation initiatives. This senior leadership role is responsible for ensuring the effective management of credit risk across the organization by driving the development and implementation of robust risk models, comprehensive reporting frameworks, and policies aligned with regulatory standards. The role will also spearhead process improvements and operational transformations, fostering a culture of continuous enhancement within the credit risk function. The Head of Credit Risk Operations will collaborate with cross-functional teams to deliver actionable insights, optimize risk management processes, and support business growth while maintaining a strong risk profile.

Pay Range: Local Minimum Wage - $0.00 - $0.00

Job Responsibilities:

JOB RESPONSIBILITIES

• Oversee the development, validation, and enhancement of credit risk models to ensure they accurately assess risk and comply with regulatory requirements.
• Develop and implement comprehensive reporting frameworks that provide senior management with clear, actionable insights into the organization’s credit risk profile.
• Design, update, and enforce credit risk policies and procedures to ensure alignment with regulatory standards and best practices, while effectively mitigating risk.
• Lead initiatives to streamline and automate credit risk operations, enhancing efficiency and reducing manual interventions across credit risk modeling, reporting, and analysis processes.
• Monitor and ensure that credit risk practices comply with all relevant laws, regulations, and industry standards, maintaining a robust risk management framework.
• Partner with risk, finance, data, and technology teams to ensure the effective implementation of credit risk models and policies across the organization.
• Establish and maintain a solid data governance framework to ensure the quality, accuracy, and consistency of credit risk data used in decision-making processes.
• Identify emerging trends, risks, and opportunities within credit risk operations, and lead efforts to refine models, reporting mechanisms, and operational processes for ongoing enhancement.
• Stay informed on industry trends, regulatory changes, and new technologies to ensure the organization remains at the forefront of credit risk management.
• Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

ADDITIONAL ACCOUNTABILITIES

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.  Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

• Education level required: Undergraduate Degree (4 years or equivalent)  Business, Finance or related field.
• Minimum experience required: 15+ Years experience in Credit Risk, Risk Governance, Modeling, or related field.

Preferred Qualifications:

• Education level preferred: Master's Degree (or Postgraduate equivalent) Business, Finance or related field.

Job Competencies:

• Expertise in credit risk principles, modeling, and best practices across industries.
• Ability to analyze complex data and derive actionable insights.
• Understanding of credit risk regulations and compliance (e.g., Basel III, IFRS 9).
• Proven ability to lead and develop high-performing teams.
• Experience managing cross-functional projects and operational transformations.
• Proficient in developing and maintaining credit risk models and stress-testing techniques.
• Ability to create and execute long-term credit risk strategies.
• Familiar with risk management software and financial modeling tools.
• Strong verbal and written skills to convey complex credit risk information.
• Expertise in ensuring accurate, consistent data for decision-making.
• Strong critical thinking and innovative solution development.
• Careful review of models, reports, and policies for accuracy.
• Ability to lead and manage credit risk process changes.
• Understanding of aligning credit risk with organizational goals.
• Skilled in building relationships with internal and external stakeholders.
• Some travel required.
• Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, or national origin. 

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank