Head of Creative

Posted 16 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
eCommerce
The Role
The Head of Creative will lead the brand creative studio, define the creative vision, oversee brand identity, and ensure high-quality creative output for marketing and product.
Summary Generated by Built In
About Motorway

Motorway is the UK’s fastest-growing used car marketplace - our online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our award-winning, technology-led approach has redefined the experience of selling a car. Motorway is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding.

This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better.

About The Role

We're looking for a Head of Creative to lead a best-in-class brand creative studio - shaping how Motorway shows up for every car seller and dealer in the UK.

Reporting to the Director of Brand & Marketing, you'll define the creative vision for the brand, steward our brand identity and design system, and own creative direction across every tier of work - from flagship brand platforms through to performance social, B2B marketing, and in-product brand expression. The studio you lead spans designers, copywriters, creators and freelancers, supported by our network of external agencies and production partners.

You'll be the creative leader stakeholders and founders turn to for judgment - setting the bar for what 'great' looks like across the business. You balance high-end aesthetic craft with the courage to take creative risks and push boundaries. You're a team leader, not just a manager, elevating the studio while collaborating seamlessly with senior stakeholders in a fast-paced environment that's actively transforming the UK's used-car market.

What You'll Do
  • Set the Creative Bar: You'll be the go-to authority on creative judgment - owning quality and executional direction across every tier of work, as part of the broader marketing leadership group.

  • Build the ‘Motorway Brand World’: You'll lead our narrative and visual identity end-to-end, and partner with Product Design so the brand lands as cleanly in-product as it does in marketing. Your goal: make Motorway so distinctive we aren't just a category choice for humans, but the recommended brand within AI search.

  • Run a High-Velocity Studio: You'll champion a tiered production model that protects time for big, strategic work and uses AI and lean processes to scale agile content at faster volume.

  • Own the AI Creative Strategy: You'll evaluate and embed AI tools into our daily workflow - balancing creative quality and brand consistency with massive productivity gains.

  • Drive Commercial Performance: You'll move creative from aesthetic choice to a growth lever. You'll support the feedback loop with teams, using data to sharpen our output and prove that great creative delivers.

  • Build a Culture of Creative Excellence: You'll coach and develop our in-house Studio to foster an environment where the best creative talent want to do their best work.

  • Direct External Partners: You'll move us from being ‘just another agency client’ to a direct creative partner. You'll shorten briefing cycles and ensure agency work is impactful and lands sign-off-ready.

  • Partner with Creative Ops: You'll work closely with Creative Operations on budgets, resourcing, workloads and timelines, keeping the studio running smoothly so creative time is protected.

What We're Looking For
  • A senior creative leader with proven experience in a Head of Creative or equivalent role at a scaled consumer, D2C, or marketplace business.

  • A strong portfolio that demonstrates both elite brand-building craft and measurable impact across performance, social, and digital channels.

  • Track record of leading and developing in-house creative teams alongside external agency and production partner relationships.

  • Experience operating a tiered creative delivery model, with the ability to balance craft on flagship work with the fast turnarounds and high volume of agile creative.

  • A commercial mindset - comfortable connecting creative decisions to performance metrics and brand growth, not just aesthetic or craft rationale.

  • An AI-native approach - a working POV on AI creative tooling and how its reshaping creative production, brand discovery and distinctiveness.

  • A confident, low-ego leader who can hold a creative point of view under pressure, give and receive direct feedback, and operate as a peer to senior cross-functional partners.

  • Comfortable both as a strategic leader (defining vision, championing direction) and a hands-on creative authority (approving briefs, shaping work, holding the bar).

  • B2B marketing experience is a plus (Motorway's creative spans both car seller and dealer audiences).

Skills Required

  • Proven experience in a Head of Creative or equivalent role at a scaled consumer business
  • Strong portfolio demonstrating brand-building and measurable impact
  • Experience leading in-house creative teams and agency relationships
  • Ability to operate a tiered creative delivery model
  • Commercial mindset linking creative decisions to performance metrics
  • Experience with AI creative tooling
  • Confident, low-ego leader able to give and receive feedback
  • Comfortable with both strategic leadership and hands-on creative work
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The Company
HQ: Brighton
446 Employees
Year Founded: 2017

What We Do

Motorway started in 2017 with a vision to build a better car market for everyone, harnessing the power of technology to deliver an amazing experience. We're on a journey to make selling used cars better for everyone. With our network of more than 5,000 professional car dealers bidding directly on our platform, we enable customers to sell their car for a great price in as little as 24 hours. We support our car dealer partners to easily acquire the best used car stock. Whilst our customers can sell their car from the comfort of their own home. Since launch, we've helped people sell over 250 thousand cars and the journey's only just begun. This is the way to sell your car. This is the Motorway.

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