Head of Content

Reposted 2 Days Ago
3 Locations
Remote or Hybrid
180K-275K Annually
Senior level
Fintech • Financial Services
Ramp helps thousands of businesses control spend, save time, automate busywork—and save an average of 3.5%.
The Role
As Head of Content at Ramp, you will define the brand's voice, create engaging media formats, grow the audience, and leverage AI to enhance content operations. You will collaborate with executives to develop strategies that drive brand perception and business outcomes.
Summary Generated by Built In
About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

Ramp is building a media brand, not a content calendar.

Customers already know us for our product velocity and the time and money we save them. Now we want to be something more: the voice people seek out for insight at the intersection of technology and finance.

You’ll take the raw ingredients we already have – leading technology, an engaged community, an in-house economist with a daily pulse on markets, and a brand unafraid to take risks – and turn them into a cohesive media engine that entertains, informs, and shapes how people think.

We’re looking for a Head of Content who thinks like a media builder. Someone who can define a clear point of view, create repeatable editorial formats, and partner closely with Social to ensure those ideas travel, especially in a world where social-native video and YouTube are the front door for discovery.

Your mandate is to build and run the content operation across the full funnel. That means defining Ramp’s voice and editorial strategy, overseeing production across formats, growing our audience, and tying what we ship to clear outcomes. You understand how stories move across channels and how to test, iterate, and scale what works.

You bring strong editorial judgment and enough technical fluency to see where content is headed. You’ve used AI to make teams more effective and have a thoughtful point of view on how it should (and shouldn’t) be applied. You keep close tabs on where great content is being made today and what those teams are doing differently.

Reporting to the Head of Communications and Content, you’ll manage a small, high-output team while also remaining meaningfully hands-on yourself.

What You'll Do
  • Define the voice: Make Ramp’s voice unmistakable. Codify the tone and standards that shape everything we publish, from long-form stories to product updates to videos.

  • Create repeatable media formats: Develop series, explainers, and franchises that audiences recognize and return to — not one-off assets.

  • Grow the audience: Design and refine strategies that expand reach, deepen engagement, and help the right stories find the right people.

  • Scale with AI: Design processes that make the team faster and more ambitious, using AI to expand what’s possible without losing the human edge that makes the work compelling.

  • Turn attention into action: Build a content engine that informs, entertains, and converts. Help curious readers/watchers become customers and advocates.

  • Experiment relentlessly: Test new channels, formats, and ideas. Push Ramp into spaces we haven’t been before.

  • Partner across Ramp: Work with executives, product leaders, and subject-matter experts to develop sharp points of view that only Ramp can deliver.

  • Raise the bar: Set the standard for a content organization that will grow under your leadership.

What You Need
  • Proven experience building high-quality content across formats, with comfort being on-camera or shaping on-camera work.

  • Strong editorial judgment and the ability to decide what not to make.

  • Fluency in modern media patterns: hooks, pacing, serial formats, and audience retention.

  • A clear point of view on how AI changes content creation and distribution, without outsourcing taste to tools.

  • A track record of building content strategies that drive both brand perception and business outcomes.

  • Experience in, or a strong desire to learn about, fintech.

Benefits (for U.S.-based full-time employees)
  • 100% medical, dental & vision insurance coverage for you

    • Partially covered for your dependents

    • One Medical annual membership

  • 401k (including employer match on contributions made while employed by Ramp)

  • Flexible PTO

  • Fertility HRA (up to $10,000 per year)

  • Parental Leave

  • Unlimited AI token usage

  • Pet insurance

  • Centralized home-office equipment ordering for all employees

  • Health and Wellness stipend

  • In-office perks: lunch, snacks, drinks, and more

  • Budget for intra-office travel

  • Relocation support to NYC or SF (as needed)

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.

Ramp Applicant Privacy Notice

Top Skills

AI
Content Creation
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The Company
HQ: New York, NY
450 Employees
Year Founded: 2019

What We Do

Ramp is building the next generation of finance tools—from corporate cards and expense management, to bill payments and accounting integrations—designed to save businesses time and money with every click. More than 10,000 customers cut their expenses by 3.5% per year and closing their books 8x faster by switching to the Ramp platform. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment software in America and enables billions of dollars of purchases each year. Ramp continues to grow at an increasingly large scale, more than doubling its revenue run rate in the first half of 2022. Valued at $8.1 billion, Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp was named Fast Company’s most innovative finance company in 2022.

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