Head of Consumer & SMB Platforms

Reposted 13 Days Ago
Be an Early Applicant
Morristown, NJ, USA
In-Office
Expert/Leader
Fintech • Software • Financial Services
The Role
The Head of Consumer & SMB Platforms will develop strategic roadmaps for banking technology platforms, enhance customer experiences, manage teams, and ensure regulatory compliance.
Summary Generated by Built In
Job Summary & Responsibilities
Responsibilities include but are not limited to:
  • Develop and execute on a strategic roadmap for the technology platforms for the Consumer and Small Business segment of the bank
  • Oversee the development and management of origination and online banking platforms (internal and third party), to drive competitive data-driven onboarding and digital banking experiences
  • Partner with data engineering and data science teams to drive integration between operational and analytical platforms to enable AI-driven customer experiences and deep customer insights
  • Manage loan origination systems, streamlining processes and enhancing efficiency to reduce friction in the loan origination process
  • Collaborate with cross-functional teams, including product management, marketing, technology, data-analytics, risk/compliance, information security to ensure cohesive and integrated platform solutions
  • Foster a customer-centric mindset within the team, prioritizing user experiences and customer satisfaction
  • Lead and mentor a team of professionals, providing guidance, support, and development opportunities to enhance team performance and growth
  • Stay abreast of industry trends and actively use benchmarks to maintain competitive customer experiences and efficient use of technology platforms
  • Ensure compliance with regulatory requirements and industry standards, maintaining the highest level of integrity and trust in all platform operations
Preferred Qualifications
Required Skills:
  • Deep understanding of banking technology, digital platforms, and data integration
  • Prior experience with leading technology transformation projects, platform migrations and integrations within a distributed platform ecosystem
  • Ability to influence executive leadership and to operate independently
  • Proven experience in leading teams and developing strategic roadmaps for business architecture, preferably in a banking or financial services environment
  • Strong customer mindset with a focus on enhancing user experiences
  • Knowledge of bank regulatory requirements and industry standards.
Required Experience:
  • Minimum of 10 years of experience leading the implementation and management of banking technology platforms
  • Bachelors Degree in technology or data-centric discipline (Computer Science, Engineering, Information Systems, Data Engineering)
  • Demonstrated prior experience in both iterative/agile and traditional project/product development methodologies
  • Demonstrated experience in leading third-party relationships for key platforms
  • Demonstrated working knowledge of functional and non-functional testing of web and mobile applications (both customer-facing and employee-facing)
  • Minimum of 5 years of experience leading product and platform teams
Preferred Experience:
  • Master's degree in a technology or data-centric discipline

Skills Required

  • Minimum of 10 years of experience leading banking technology platforms
  • Bachelors Degree in technology or data-centric discipline
  • Demonstrated experience in product and platform team leadership

Valley Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Valley Bank and has not been reviewed or approved by Valley Bank.

  • Healthcare Strength Health coverage spans medical, dental, and vision with HSA/FSA options alongside life, AD&D, disability, and EAP support. The breadth presents as a comprehensive, modern package for a regional bank.
  • Leave & Time Off Breadth Time off offerings include vacation/PTO, sick leave, and volunteer PTO. Feedback suggests these elements contribute positively to work–life balance even when base pay feels light.
  • Retirement Support Retirement programs include a 401(k) with company match and, for eligible employees, a deferred compensation plan. The presence of these programs strengthens total compensation.

Valley Bank Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Morristown, New Jersey
3,595 Employees
Year Founded: 1927

What We Do

At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927. For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small. We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed. ©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.

Similar Jobs

CrowdStrike Logo CrowdStrike

Vice President, Agentic Systems

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Remote or Hybrid
USA
11000 Employees
320K-370K Annually

Corporate Tools LLC Logo Corporate Tools LLC

Flutter App Developer

eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Remote or Hybrid
USA
1200 Employees
150K-150K Annually

Wells Fargo Logo Wells Fargo

Private Mortgage Banker (SAFE)

Fintech • Financial Services
Hybrid
Red Bank, NJ, USA
205000 Employees

Optum Logo Optum

RN Patient Care Manager

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
West Orange, NJ, USA
160000 Employees
73K-130K Annually

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account