- Develop and execute on a strategic roadmap for the technology platforms for the Consumer and Small Business segment of the bank
- Oversee the development and management of origination and online banking platforms (internal and third party), to drive competitive data-driven onboarding and digital banking experiences
- Partner with data engineering and data science teams to drive integration between operational and analytical platforms to enable AI-driven customer experiences and deep customer insights
- Manage loan origination systems, streamlining processes and enhancing efficiency to reduce friction in the loan origination process
- Collaborate with cross-functional teams, including product management, marketing, technology, data-analytics, risk/compliance, information security to ensure cohesive and integrated platform solutions
- Foster a customer-centric mindset within the team, prioritizing user experiences and customer satisfaction
- Lead and mentor a team of professionals, providing guidance, support, and development opportunities to enhance team performance and growth
- Stay abreast of industry trends and actively use benchmarks to maintain competitive customer experiences and efficient use of technology platforms
- Ensure compliance with regulatory requirements and industry standards, maintaining the highest level of integrity and trust in all platform operations
- Deep understanding of banking technology, digital platforms, and data integration
- Prior experience with leading technology transformation projects, platform migrations and integrations within a distributed platform ecosystem
- Ability to influence executive leadership and to operate independently
- Proven experience in leading teams and developing strategic roadmaps for business architecture, preferably in a banking or financial services environment
- Strong customer mindset with a focus on enhancing user experiences
- Knowledge of bank regulatory requirements and industry standards.
- Minimum of 10 years of experience leading the implementation and management of banking technology platforms
- Bachelors Degree in technology or data-centric discipline (Computer Science, Engineering, Information Systems, Data Engineering)
- Demonstrated prior experience in both iterative/agile and traditional project/product development methodologies
- Demonstrated experience in leading third-party relationships for key platforms
- Demonstrated working knowledge of functional and non-functional testing of web and mobile applications (both customer-facing and employee-facing)
- Minimum of 5 years of experience leading product and platform teams
- Master's degree in a technology or data-centric discipline
Top Skills
What We Do
At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927.
For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small.
We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed.
©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.
