Head of Consumer & SMB Data Analytics

Posted 3 Days Ago
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Morristown, NJ
In-Office
Senior level
Fintech • Software • Financial Services
The Role
Lead data analytics for Retail, develop predictive models, enhance data capabilities, and mentor analysts. Partner with business teams to drive strategies.
Summary Generated by Built In
Job Summary & Responsibilities
Responsibilities include but are not limited to:
  • Enable strategic objectives for the Retail and Consumer segment, with new internal and external data sources, tracking key metrics and development of hypotheses.
  • Translate analysis findings and technical topics, visualize data to explain results to a business audience and to senior management.
  • Conduct thorough data analysis to identify trends, patterns, and insights that inform business strategies.
  • Lead the development of predictive models and machine learning algorithms to forecast business outcomes and customer behavior.
  • Partner with Retail team to increase effectiveness and efficiency through a holistic view of consumer relationships, performance scorecards for sales/service effectiveness and geo-spatial insights for branch strategy.
  • Stay current with industry trends and explore the use of AI, new analytics tools, and methodologies.
  • Drive a strong data-driven culture within the company by mentoring data analysts, increasing data capabilities in other internal functions and building data literacy across business teams.
  • Build and lead a team of high-performing business analysts; develop talent to increase data capabilities and financial acumen across the bank.
Preferred Qualifications
Required Skills:
  • Hands-on experience in translating business objectives into data needs and building metrics to inform strategy.
  • Strong communication, organizational and interpersonal skills, as well as the ability to prioritize and execute on multiple objectives.
  • Proven ability to influence and partner at the senior leadership level.
  • Prior experience working with client-facing teams such as Retail, consumer lending, and variety of internal functions such as finance, digital, marketing preferably in financial services and/or highly regulated industry.
  • Hands-on experience in data modelling, data engineering and data analysis tools such as BI tools, Power BI, SQL, Python.
  • Strong understanding of machine learning principles and statistical analysis techniques.
  • Demonstrated ability to build and motivate high performing teams towards high levels of excellence and standards.
  • Superior presentation and storytelling skills, customer focus and ability to work in diverse, cross functional team environment.
  • Collaborative approach and ability to partner effectively with business, data, and technology teams.
Required Experience:
  • Bachelor's degree in a quantitative discipline, such as Data Science, Mathematics, Business Analytics, Econometrics, Engineering, Sciences.
  • Minumum of 7 years working in a data/analytics or business analysis role with hands-on experience in wrangling large data sets, conducting data analysis and developing insights from data.
  • Experience building and/or managing a team.
  • Hands on experience using machine learning or advanced statistical techniques to solve complex business problems.
  • Demonstrated record of influencing others through consensus building in a cross functional environment.

Preferred Required Experience:
  • Master's degree in a quantitative discipline.
  • Financial Services experience and knowledge of Retail / Commercial Banking industry, products, and data highly desired

Top Skills

Machine Learning
Power BI
Python
SQL
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The Company
HQ: Morristown, New Jersey
3,595 Employees
Year Founded: 1927

What We Do

At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927.

For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small.

We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed.

©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.

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