Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read our blog to learn more.
About the roleWe’re looking for a Head of Community to lead Duolingo’s global community strategy.
In this role, you’ll nurture, grow, and empower our most passionate learners and fans, shaping how they connect with each other and with our brand—driving engagement, loyalty, and advocacy. By fostering authentic relationships, launching programs, and bridging learners with internal teams, you’ll strengthen brand love, manage reputation, and transform community into a driver of growth and retention.
You will...
- Define and implement a global community strategy aligned with Duolingo’s brand and business goals.
- Build thriving communities across platforms (Reddit, Discord, etc.) and expand into new spaces.
- Develop community management strategies, responses, and programs (online and offline).
- Establish and track KPIs for sentiment, engagement, growth, and business impact.
- Act as the bridge between learners and internal teams to surface insights, close feedback loops, and inform decision-making.
- Partner with Product to help shape community and social product features.
You have...
- Experience managing and growing online communities at scale, ideally for a consumer brand with strong word-of-mouth.
- Instincts for tone, voice, and engagement that balance Duolingo’s playful personality with clarity and credibility.
- Proven ability to build trust with moderators, ambassadors, and community members.
- Cross-functional experience with Product, Customer Support, Communications, and Marketing.
- Deep understanding of internet culture, fan engagement, and emerging community trends.
- Experience building and leading high-performing community teams.
- A data-driven mindset, comfortable setting goals and measuring qualitative and quantitative impact.
Requirements...
- 7+ years in community management and social engagement.
- Success in managing online reputation and navigating discourse.
- Excellent communication skills with adaptable voice across platforms.
- Strong leadership and cross-functional experience.
- Active Duolingo user.
Exceptional candidates will have...
- Experience building community functions at fast-growing consumer tech or entertainment brands.
- Examples of leveraging community insights to drive product innovation or brand campaigns.
- International experience designing programs that scale across cultures.
We post a multi-level salary range for all of our roles.
This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits. Our salary ranges are the same for all US locations. Your recruiter can share more details about the range for a specific level during the hiring process. The actual salary within the range is determined by many factors including but not limited to, skills, experience, education, and internal equity.
Take a peek at how we care for our employees' holistic well-being with our benefits here.
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact [email protected].
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.
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What We Do
Duolingo is a language-learning education platform that offers 98 total courses across nearly 40 distinct languages.
Duolingo is the world’s most popular way to learn a language. Our mission is to develop the best education in the world and make it universally available. Some of our products include:
1. Duolingo: The free, fun, and effective way to learn a language!
2. DET (Duolingo English Test): A modern language proficiency tool designed for today's international students and institutions. It offers an English proficiency score, video interview, and writing sample in an accessible, efficient, and secure testing experience.
3. Duolingo Math: An app that can make math be fun. For everyone. Students can focus on elementary math, which covers classroom topics, or adults can focus on brain training, which strengthens mental math skills and covers more advanced topics.
4. Duolingo ABC: An educational learning app that offers immersive lessons to teach preschool to second grade kids reading fundamentals.
Founded in 2011 by Luis von Ahn and Severin Hacker, Duolingo is the most downloaded education app in the history of the App Store and in 2019 became the top-grossing education app worldwide. The app has been awarded Apple's iPhone App of the Year and Android's Best of the Best.
Learning a new language used to be expensive; we believe it should be free. Over 1.2 billion people are learning a second language and most of them are learning English to improve their lives.
Learning a new language is hard; we believe it can be fun. We use bite-sized lessons that feel like playing a game to keep our learners motivated.
With over 500 million learners we have unprecedented data insights on how people learn. Our teams of language learning scientists, machine learning engineers, and AI experts use this data to constantly improve our effectiveness. We’re building a future in which the highest-quality education is accessible to all.
Duolingo has been named:
2022 Fast Company’s Best Workplaces for Innovators
2022 Fast Company 10 Most Innovative Education Company
2021 Forbes Best Startup Employers
2020, 2018, 2017, 2013 Most Innovative Company by Fast Company
2020 Best Machine Learning Startups for by Glassdoor
2018 Inc. Best Places to Work
2018 Entrepreneur Top Company Culture List
University Program Awards:
2022 Handshake Early Talent Award
2022 Untapped Top Internship Programs
2022 OneReq Internship Program Trailblazer Award
Why Work With Us
Our global team works together to make language learning fun, free, and effective for anyone who wants to learn, wherever they are. Best of all, you get to work alongside Duo (literally)!
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