Head of Communications

Posted 9 Days Ago
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Mountain View, CA, USA
In-Office
160K-241K Annually
Expert/Leader
Artificial Intelligence • Automotive • Information Technology • Robotics
The Role
Lead Nuro's external communications strategy, manage media relations and major announcements, translate complex autonomy and AI advances into clear narratives, coach executives, oversee crisis and issues management, coordinate cross-functional stakeholders, and manage external PR partners to protect and amplify Nuro's brand.
Summary Generated by Built In

Who We Are 

Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us—that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides.

Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale—from robotaxis and logistics fleets to personal vehicles.

With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected.

Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors.

About the Role

Nuro is seeking a Head of Communications to lead our external communications strategy. This person will shape how Nuro shows up with media, customers, partners, policymakers, industry stakeholders, and the broader technology, mobility, automotive, AI, and robotics ecosystems.

This is a high-impact role for a communications leader who is both strategic and detail oriented. You will develop differentiated narratives, lead media strategy, drive technical storytelling, manage major announcements, oversee issues and rapid response, and prepare executives for high-stakes external moments.

The right candidate is an exceptional writer, communicator, operator, and advisor. You know what makes news, how to build trust with reporters, how to coach executives, and how to align senior stakeholders around clear, disciplined messaging. You can translate complex autonomy, AI, robotics, safety, and commercialization concepts into narratives that are accurate and compelling. You are organized, proactive, calm under pressure, and able to protect and propel Nuro’s brand in a fast-moving environment.

This role reports to Nuro’s Director of Brand Marketing & Communications.

Responsibilities

  • Define and execute Nuro’s external communications strategy. 
  • Lead media relations across technology, automotive, business, and top-tier national and international media.
  • Turn complex technical and commercial progress into clear, credible, high-impact stories.
  • Lead communications for major announcements, product and technology milestones, partnerships, demos, events, and thought leadership.
  • Prepare and coach executives and spokespeople for interviews, panels, speaking opportunities, and other external engagements.
  • Lead issues management, crisis communications, and rapid response to industry shifts, reputational risks, and sensitive situations.
  • Partner closely with Engineering, Product, Safety, Operations, Policy, Finance, Business Development, and Content to ensure communications are accurate, aligned, and strategically useful.
  • Create structure across complex communications workstreams, including messaging, timelines, approvals, stakeholder inputs, risks, and deliverables.
  • Manage external PR partners and hold them accountable for strong strategy, execution, follow-through, and results.
  • Use AI tools thoughtfully to improve research, drafting, synthesis, planning, and workflow efficiency while maintaining accuracy, confidentiality, and strong editorial judgment.

About You

  • Have 10+ years of communications experience, ideally in an AI, automotive, or high-growth technology environment.
  • Are an outstanding writer and editor with a high bar for clarity, accuracy, tone, and narrative strength.
  • Have strong media fluency and judgement, with relationships across technology, automotive, business, policy, or industry press.
  • Know what makes news and can shape strong story angles from technical, commercial, and market developments.
  • Can quickly understand complex technical concepts and translate them for both expert and non-expert audiences.
  • Have the presence and expertise to advise senior leaders through media and podcast opportunities, speaking engagements, sensitive issues, and high-stakes external moments.
  • Are an exceptional, detail-oriented operator who can manage multiple workstreams, stakeholders, approvals, agencies, and deadlines.
  • Stay calm under pressure and can assess risk, align stakeholders, and move quickly.
  • Are direct, collaborative, and humble, with a high-ownership mindset and a bias toward action.
  • Are curious about autonomy, AI, robotics, safety, and the future of transportation—and not afraid to ask the right questions.
  • Have experience using AI tools to improve research, synthesis, drafting, scenario planning, and workflow efficiency, while applying strong editorial judgment, confidentiality, and accountability for final output.

Bonus Points

  • Existing relationships with automotive, transportation, mobility, robotics, AI, or technology reporters.
  • Background in autonomous vehicles or the broader mobility ecosystem.
  • Experience with policy, regulatory, or public affairs communications.

At Nuro, your base pay is one part of your total compensation package. For this position, the reasonably expected base pay range is between $160,360 and $240,540 for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for an annual performance bonus, equity, and a competitive benefits package.

At Nuro, we celebrate differences and are committed to a diverse workplace that fosters inclusion and psychological safety for all employees. Nuro is proud to be an equal opportunity employer and expressly prohibits any form of workplace discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other legally protected characteristics. #LI-DNP

Skills Required

  • 10+ years of communications experience, ideally in AI, automotive, or high-growth technology environments
  • Outstanding writing and editing skills with high standards for clarity and accuracy
  • Strong media fluency, judgement, and existing relationships across technology, automotive, business, policy, or industry press
  • Ability to translate complex technical concepts (autonomy, AI, robotics, safety) for expert and non-expert audiences
  • Experience advising and preparing senior leaders and spokespeople for high-stakes external engagements
  • Demonstrated experience leading major announcements, product/technology milestones, partnerships, demos, and thought leadership
  • Proven operational skills managing multiple workstreams, stakeholders, approvals, agencies, and deadlines
  • Experience using AI tools to improve research, drafting, synthesis, planning, and workflow efficiency while maintaining editorial judgment and confidentiality
  • Background or familiarity with autonomy, mobility, or robotics communications, and/or policy/regulatory communications
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The Company
Mountain View, CA
908 Employees
Year Founded: 2016

What We Do

We're on a mission to better everyday life through robotics. Our custom electric autonomous vehicles are designed to bring the things you need—from produce to prescriptions—right to your home. Nuro’s autonomous delivery can give you valuable time back and more freedom to do what you love. This convenient, eco-friendly, safe alternative to driving can make streets safer and cities more livable. Nuro has brought autonomous delivery to local communities in Texas, Arizona, and California—for less driving and more thriving.

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