Head of Communications SSA

Posted 5 Hours Ago
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Hiring Remotely in Nairobi, KEN
Remote
Senior level
Logistics • Transportation • 3PL: Third Party Logistics
We reimagine the way the world moves for the better.
The Role
Leads Uber’s strategic communications across South Africa and Kenya, managing corporate and consumer campaigns, media relations, issues management, executive counsel, brand messaging, agency relationships, spokesperson duties, and communications measurement. The role partners with marketing, legal, public policy, and business teams to protect Uber’s reputation and shape narratives around mobility and delivery.
Summary Generated by Built In

 

About the Role

 

 

We’re looking for a senior communications professional to shape and lead Uber’s narrative in SSA across both our mobility and delivery businesses. Based in Johannesburg you’ll be the go-to communications lead for the key SSA markets (South Africa and Kenya), driving strategic campaigns, media relations, and storytelling efforts that support Uber’s growth and reputation. You’ll work closely with cross-functional teams and report into the Head of Communications for the Middle East and Africa, while owning and executing communications strategies tailored to the SSA dynamic landscape. 

 

 

What You'll Do

  1. Drive bold, high-impact communications campaigns—both corporate and consumer-facing campaigns—that elevate Uber’s brand awareness and support business priorities.
  2. Leverage a strategic mindset to serve as a trusted advisor for internal stakeholders on sensitive issues, safeguarding brand reputation through the delivery of high-stakes, time-critical response strategies
  3. Own the news cycle, Work with beat reporters on a daily basis, juggling a combination of proactive and reactive communications efforts that protect and enhance Uber’s reputation
  4. Partner cross-functionally with marketing, public policy, legal, and business teams to align messaging and amplify key narratives across all channels.
  5. Provide strategic counsel to senior leadership on external communications, positioning them as thought leaders and industry voices.
  6. Ensure brand consistency, collaborating with internal teams to maintain a unified tone and message across all external touchpoints.
  7. Oversee and manage external agencies and vendors, ensuring top-quality deliverables that support Uber’s goals.
  8. Represent Uber as a spokesperson, participating in media interviews, press briefings, and public speaking engagements as needed.
  9. Measure performance and impact, analyzing communications outcomes and refining strategies to drive stronger results.
  10. Champion Uber’s vision, helping shape the narrative around the future of mobility—and ensuring we tell stories that inspire, inform, and lead

 


What You'll Need

  1. Experience doing comms in mobility, FMCG, consumer tech. Ideally, a combination of working in a globally matrixed organization and fast-moving smaller ventures.
  2. Proficiency in English is essential


Bonus Points If

  1. 7+ years of experience in corporate strategic communications and issues management, with a proven track record of navigating complex challenges while building brand love through high-impact initiatives
  2. Strong media and influencer network
  3. Experienced at going beyond media relations to reach our audiences 
  4. Intellectual curiosity and a willingness to experiment in order to learn and identify creative solutions
  5. Ability to build relationships cross-functionally
  6. Ability to balance critical thinking with tactical execution and attention to detail, in the face of frequent inbound enquiries and other requests
  7. Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
  8. Excellent news (and overall) judgment, as well as exceptional writing and communications skills

 

~~ ~~ About Us

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Skills Required

  • Experience in communications within mobility, FMCG, or consumer technology
  • Professional proficiency in English
  • 7+ years of experience in corporate strategic communications and issues management
  • Strong media and influencer network
  • Experience reaching audiences beyond media relations
  • Ability to build cross-functional relationships
  • Ability to manage multiple projects in a fast-paced environment
  • Excellent news judgment, writing, and communications skills

Uber Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.

  • Parental & Family Support Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
  • Healthcare Strength Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
  • Wellbeing & Lifestyle Benefits Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.

Uber Insights

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The Company
HQ: San Francisco, CA
21,000 Employees
Year Founded: 2009

What We Do

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.

Why Work With Us

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

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