Head of Commercial Technical Services Poland

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Commercial Digital Services Value Pool, within Haleon’s Digital & Technology Function, is a large‑scale enterprise transformation portfolio designed to unlock more than £250m in commercial benefits over 3–5 years, powered by over £100m of targeted digital investment. The portfolio spans four strategic pillars:

• Investment Effectiveness – prioritising digital and technology spend against the highest‑value opportunities.

• Go‑to‑Market & Pharmacy Transformation – modernising commercial execution models and elevating the pharmacy channel.

• Salesforce of the Future – equipping field teams with advanced digital tools, insights, and data‑driven ways of working.

• Digital Experiences – enabling seamless, personalised customer and patient interactions through best‑in‑class digital capabilities.

 

The Technical Services team is crucial to the Commercial Digital Services Value Pool because it turns product intent into reliable, scalable technology that works for users every day, ensuring benefits are realised in practice, not just designed on paper.

 

By owning how products are built, operated and sustained at scale, it provides the operational excellence and delivery grip required to safely unlock value across Investment Effectiveness, Go‑to‑Market, Salesforce and Digital Experiences.

 

About the role

As Head of Commercial Technical Services, you will lead a product‑aligned, global technical services organisation responsible for setting technical direction, developing modern ways of working, and establishing scalable operating practices across Commercial Digital Services.

You will be accountable for delivering a product‑centric DevOps and platform capability that enables fast, reliable and secure delivery of commercial digital products. The role has a strong cloud‑platform and automation focus and is accountable for providing an enterprise‑ready, competitively differentiating technology capability that directly supports business outcomes.

You will define the technical approach and target architectures, guiding the transition from legacy systems to modern, cloud‑native patterns. You will oversee both strategy and execution, with clear accountability for build and operate outcomes across your scope.

This role requires deep technical credibility. You will be familiar with the full technology landscape within your scope and lead from a position of technical authority, ensuring that modern DevOps practices, SDLC discipline and automation are embedded as standard.

You will adopt edge‑of‑curve automation and expect teams to deliver measurable business value at high frequency. You will partner seamlessly with infrastructure, security and product leadership to maximise the value delivered by technical platforms and services.

 

Role Responsibilities

Technical Strategy & Architecture

• Define the technical strategy and target architectures for commercial digital platforms and services

• Drive modernisation from legacy architectures to scalable, cloud‑native patterns

• Ensure technical decisions are clearly linked to business outcomes and value delivery

DevOps, Automation & Platform Capability

• Oversee design and implementation of CI/CD, automation and platform practices to maximise speed, quality and cost efficiency

• Own build automation, release, deployment and configuration capabilities across platforms

• Set clear technical metrics and landmarks within an agile, product‑centric operating model

Delivery & Operations

• Own build‑and‑operate accountability across technical services within scope

• Ensure availability, scalability, performance, maintainability and observability of platforms

• Drive self‑service capabilities through automation of provisioning, testing, security and configuration

Leadership & Collaboration

• Partner with product and technology leaders to create and maintain delivery roadmaps, balancing short‑ and long‑term priorities

• Work closely with technical specialists across disciplines to shape, implement, operate and evolve technical solutions

• Act as a senior technical leader across the organisation, influencing standards, practices and ways of working

Vendors, Tools & Ecosystem

• Own tooling and vendor strategy across automation and platform capabilities, ensuring enterprise‑grade fit and value for money

• Ensure the technical ecosystem remains current, secure and aligned to industry best practice

Capability & Community Leadership

• Evangelise modern DevOps and platform practices across the organisation

• Build and lead a strong technical community, supporting recruitment, development and capability uplift

• Ensure a balanced technical talent profile across career stages, with strong coaching and mentoring in place

 

Why you?

Basic Qualifications:

• Significant experience leading large‑scale technical services, platforms or DevOps capabilities in a complex enterprise environment

• Strong hands‑on technical background enabling leadership through credibility and influence

• Deep understanding of cloud platforms, automation, CI/CD, infrastructure‑as‑code and containerised environments

• Strong knowledge of modern SDLC practices and agile delivery models

• Proven experience owning build‑and‑operate accountability at scale

Preferred Qualifications:

• Experience delivering technical capabilities within commercial, digital or customer‑facing portfolios

• Experience modernising legacy technology estates to cloud‑native platforms

• Strong vendor and tooling governance experience across enterprise environments

• Demonstrated ability to translate technical capability into measurable business value

• Degree in Computer Science or a related technical discipline (or equivalent experience)

   

    

PLN 631,386.00 - PLN 868,156.30 The salary range for this position is indicative and provided as a guide. The final offer may vary depending on factors including relevant experience, skills, qualifications, and internal equity considerations. Further details regarding the total reward and benefits package will be shared during the recruitment process. Salary ranges may vary by location in line with local market conditions and applicable pay transparency regulations. Compensation information is shared for the primary location of this role. Where the position is advertised with additional locations the compensation range will be discussed during the recruiting process.

   

 Job Posting End Date

2026-08-19


Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.