The Head of Commercial Performance & Data Intelligence (Commercial Control Tower) will lead the design and execution of a data-driven strategy to enhance the performance of the Sales and Commercial organization. This newly created function, within the Sales & Marketing Finance organization, will serve as an independent center of excellence, positioned outside of the Commercial organization to provide objective insights, transparent performance reporting, and fact-based accountability.
This position will lead a team of 5 to transform data into actionable intelligence, identify growth opportunities, and guide strategic decision-making across key commercial domains through advanced analytics, predictive modeling, and data visualization.
Key Responsibilities:
- Establish and lead the Control Tower and Data Intelligence organization, defining its vision, operating model, and roadmap.
- Design scalable data architecture and ensure data integrity across multiple commercial systems and sources.
- Develop predictive and prescriptive analytics, AI tools, and automated models to identify opportunities and answer critical business questions.
- Define, track, and report key performance indicators (KPIs) across sales, marketing, incentives, and other commercial levers.
Lead comprehensive Commercial Performance Monitoring, including:
- Defining and tracking KPIs such as share performance by nameplate/dealer, lead conversion rate, inventory turn rate, and dealer sales efficiency.
- Monitoring live KPIs to identify underperformance and trigger corrective actions.
- Tracking ROI of incentive campaigns, ensuring alignment between Business Center incentive actions and overall business strategy.
- Measuring marketing effectiveness and campaign outcomes.
- Providing regular performance dashboards and insights to the top management team.
- Deliver independent performance assessments and ROI analyses to drive transparency and accountability.
- Build interactive dashboards and tools to enable self-service analytics and continuous performance monitoring.
- Partner with Brand, Marketing, Retail, Fleet, Network Development, MOPAR, Finance, and IT to align insights with business priorities.
- Translate complex data into clear, actionable recommendations that inform leadership decisions.
- Lead and develop a high-performing team of data scientists, analysts, and business experts.
- Foster a culture of data-driven decision-making and continuous improvement.
Qualifications:
- Bachelor’s degree in Data Science, Analytics, Computer Science, Economics, or related field;
- 10+ years of experience in business intelligence, analytics, or commercial strategy roles.
- Proven success leading analytics teams supporting commercial or sales organizations.
- Expertise in predictive modeling, data visualization, and performance measurement.
- Proficiency with BI and analytics tools (e.g., Power BI, Tableau, SQL, Python, R, Snowflake).
- Strong business acumen and ability to translate data into strategic recommendations.
- Exceptional communication and stakeholder management skills.
Key Competencies:
- Strategic and analytical thinking
- Objectivity and accountability
- Data storytelling and insight generation
- Business partnership and influence
- Leadership and team development
- Results orientation
Top Skills
What We Do
Our storied and iconic brands embody the passion of their visionary founders and today’s customers in their innovative products and services: they include Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall and mobility brands Free2move and Leasys. Powered by our diversity, we lead the way the world moves – aspiring to become the greatest sustainable mobility tech company, not the biggest, while creating added value for all stakeholders as well as the communities in which we operate.
