Head of Commercial (Mexico)

Strategy & Commercial Planning

• Develop, own, and execute the regional commercial strategy, including go-to-market plans, revenue growth initiatives, pricing and packaging considerations, and market expansion priorities
• Drive commercial performance across the full revenue lifecycle, spanning new business, expansion, retention, and partner value optimization
• Oversee and optimize end-to-end commercial processes, including sales planning, pipeline management, territory design, forecasting, discount governance, payment processing, and partner onboarding, ensuring scalability and operational excellence
• Ensure adherence to commercial governance frameworks and continuously improve processes to enhance efficiency, productivity, and partner experience
• Collate partner and market feedback to inform commercial strategy, product prioritization, and quantified business cases for new feature and capability development
• Partner closely with global commercial and sales leaders to ensure regional alignment, consistency, and best-practice sharing across markets

Performance & Revenue Management

• Set, communicate, and own commercial performance expectations, ensuring delivery against monthly, quarterly, and annual revenue, growth, and market share targets
• Lead and optimize funnel and pipeline performance across acquisition and expansion, ensuring KPIs and conversion metrics drive sustainable and predictable growth
• Ensure accurate forecasting, reporting, and performance insights through effective use of HubSpot and other commercial systems
• Use data and analytics to identify trends, risks, and opportunities, driving continuous improvement in commercial outcomes

Leadership & People Development

• Recruit, develop, and retain high-performing commercial talent, building a team capable of delivering strong revenue results and exceptional partner experiences
• Coach, motivate, and empower commercial leaders and individual contributors with the skills needed to succeed across sales, negotiation, and partner management
• Design and implement structured training programs and personalized development plans aligned to both individual and business growth objectives
• Ensure commercial teams are equipped with the right tools, enablement resources, playbooks, and training to execute effectively
• Foster a high-performance, collaborative culture through clear leadership, engagement initiatives, and team-building activities

Cross-Functional Collaboration & Stakeholder Management

• Work closely with Product, Marketing, Finance, Operations, and Customer Success to align commercial objectives and execution across the business
• Act as a senior commercial voice within the organization, influencing decision-making and aligning stakeholders around revenue and growth priorities
• Ensure a consistently positive partner experience through strong communication, effective issue resolution, and sound commercial judgement

Skills, experience & qualifications required

• Proven B2B commercial leadership experience in SaaS, digital sales, online marketplace, or payments environments.
• Demonstrated success driving revenue growth across SMB segments, including new business and expansion
• Strong commercial acumen with the ability to balance strategic thinking and hands-on execution
• Track record of leading teams to consistently deliver against revenue targets and KPIs
• Highly analytical, data-driven, and confident working with commercial metrics and forecasting
• Customer- and partner-centric mindset
• Excellent communication, influencing, and stakeholder management skills, including the ability to influence at senior levels
• Strong planning, prioritization, and time-management skills
• High energy, resilient, and adaptable in a fast-paced, high-growth environment
• Creative, solutions-oriented problem solver
• Collaborative, hands-on leader willing to support the team when required
• Self-starter with a proactive and ownership-driven approach

What We Offer

• A rare opportunity to be an early commercial hire with significant ownership and influence.
• Direct involvement in building Fresha’s presence and brand in the Mexican market.
• Competitive compensation with performance-based incentives.
• Modern equipment and access to continuous learning and development.
• A diverse, international team with a strong culture of collaboration, ambition, and support.