Head of Commercial - Malaysia (Kuala Lumpur)

Location: Kuala Lumpur

Market: Malaysia

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get to Know our Team:

Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Supply team of Agoda’s Partner’s specializes in strategic account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Market Management team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.

The Opportunity:

As the Head of Commercial for Malaysia your main objectives will be to develop and deploy Agoda’s Malaysia strategy, providing guidance and leadership to ensure the successful account management of Agoda’s major partners, and to deliver on targets and growth expectations that form a key part of Agoda’s business goals. In so doing, this individual will bring excellent analytical skills, strong account and client management experience, a successful record of sustainable performance and the capacity to lead, motivate, coach and mentor teams. In addition, the capability to establish and develop valued long-term partnerships will be a key to the success in this role.

In this Role, you’ll get to:

• Develop and implement the strategy to accelerate Agoda’s business in Malaysia.
• Lead, coach and develop a multifunctional team responsible for growing our local business
• Implement strategies with top partners to enhance productivity and opportunities to maintain a competitive advantage.
• Deliver on country commercial and profitability targets.
• Lead the relation with top local and selected regional partners.
• Coordinate with top management on strategic planning and objectives.
• Conduct market research into trends in the industry and the Malaysian market to ensure the competitiveness of Agoda’s products.
• Attend and participate in relevant industry events.

What you’ll Need to Succeed:

• More than 8 years of professional experience
• Past success in leading, coaching and developing teams
• Relevant account management, business development or general management experience
• Strong numerical & analytical skills and attention to detail.
• Ability to successfully communicate proposals to potential partners and internal stakeholders.
• Strategic thinker, management consulting experience highly valued
• Experience in online/ e-commerce business preferred
• Fluency in Bahasa (Malay) language is preferred

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

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