Head Of Client Solutions (Indonesia)

About Us

Ampverse Group, established in 2019 in Singapore, is a leading gaming marketing services company operating across Southeast Asia.

Our vision is to be the world’s leading gaming marketing services company, helping brands and game publishers authentically connect with gaming culture through immersive, data-driven, and future-forward campaigns.

We operate through two complementary verticals:

• Ampverse Pulse — Driving content & community engagement through influencer marketing, community activations, media, and creative storytelling.
  
• Ampverse Pixel — Building immersive, interactive experiences — games, virtual worlds, and localized content — that connect deeply with gamers.
  

Founded by former executives from Universal Music Group, Twitch, and Havas, and backed by investors from Disney, Vice Media, IMG, Blackstone, Bain Capital, and Morgan Stanley, Ampverse has fueled growth for global leaders including Garena, Tencent, EA Sports, Coca-Cola, Nestlé, Huawei, Burger King, and Red Bull.

About the Role

We are seeking a dynamic and results-driven Head of Client Solutions to lead our client-facing initiatives, drive seamless campaign execution, and support the sales team with strategic, creative, and operational solutions.

As the go-to leader for managing client projects, you will develop innovative campaign ideas, oversee influencer partnerships, and ensure flawless delivery of campaigns both online and offline. You’ll act as the bridge between clients, creators, and sales teams, ensuring that campaigns not only meet but exceed expectations.

This is a high-impact leadership role where you will manage a team of client solutions specialists over time, foster collaboration across departments, and nurture long-term client relationships that fuel Ampverse’s growth in the gaming and entertainment space.

Key Responsibilities

• Client Strategy & Solutions
  
  • Partner with sales teams to deeply understand client needs and translate them into tailored, innovative campaign strategies.
    
  • Craft compelling presentations and proposals for client pitches, supporting the sales process from strategy to execution.
    
  • Continuously monitor market trends to identify new opportunities and optimize solutions.
    
• Influencer & Offline Events: Campaign Management
  
  • Identify and align the most suitable influencers and creators with brand campaigns, ensuring cultural authenticity and impact.
    
  • Oversee campaign execution across digital and offline events delivering on time, within budget, and to the highest standard.
    
  • Generate actionable insights through performance reports to optimize campaigns and strengthen client trust.
    
• Product & Service Innovation
  
  • Drive the development of new products, services, and campaign formats that deliver value to clients.
    
  • Collaborate cross-functionally with talent, and sales teams to design integrated solutions.
    
• Team Leadership & Operations
  
  • Lead, mentor, and inspire the Client Solutions team to consistently deliver best-in-class service.
    
  • Strategically manage budgets, costs, and vendor relationships to ensure efficiency and profitability.
    
  • Establish and optimize workflows to enhance cross-department collaboration and client servicing.
    
• Client Relationship Building
  
  • Build and nurture strong relationships with key accounts to enhance client satisfaction and retention.
    
  • Act as the trusted advisor to clients, balancing creative innovation with business objectives.
    

Requirements

• 5+ years of proven experience in client solutions, account management, or campaign management.
  
• Strong knowledge of influencer marketing, digital campaigns, and community activations
  
• Demonstrated success in managing influencer partnerships and executing cross-channel campaigns.
  
• Excellent presentation, negotiation, and communication skills.
  
• Proven ability to lead teams and foster high-performance cultures.
  
• Strong problem-solving skills with a hands-on, solution-oriented approach.
  
• Experience with campaign reporting and performance metrics, with the ability to turn data into actionable insights.
  
• Creative and analytical mindset, capable of visualizing and executing campaigns from concept to completion.
  
• Ability to manage multiple projects and stakeholders in a fast-paced, high-growth environment.
  

Perks & Benefits

• Healthy Work-Life Balance — Flexible working routines built around target achievement, ensuring you can thrive both personally and professionally.
  
• Learning & Development Plans — Targeted but flexible growth paths, empowering you to keep developing at every career stage.
  
• Inclusive, Goal-Driven Culture — Flat hierarchies, open collaboration, and systematic goal-setting (OKRs) to keep us aligned and focused.
  
• Performance-Based Incentives — Competitive rewards tied directly to results and impact.
  
• Comprehensive Health Insurance — Competitive coverage to give you peace of mind.
  
• Work Hard, Play Hard Culture — Regular social gatherings, happy hours, and gaming events to celebrate wins and stay connected as a team.